Отзывы о Kandy Myst by Cinnamon 5 звезд

Dear Alina, Greetings from Kandy Myst by Cinnamon! We’re truly delighted to hear that you enjoyed your stay with us — from the cleanliness and comfort of the rooms to the delicious breakfasts and the friendliness of our team. It’s fantastic to know that you appreciated the attention to detail and especially loved our open-air swimming pool. Your comment about it feeling like your only “home” in Sri Lanka — and being insect-free! — absolutely made our day. We’re honored to have been part of your experience and hope to welcome you back again very soon. Warm regards, Radee Daundasekara Executive, Guest Services

Dear Alina, Greetings from Kandy Myst by Cinnamon! We’re truly delighted to hear that you enjoyed your stay with us — from the cleanliness and comfort of the rooms to the delicious breakfasts and the friendliness of our team. It’s fantast… Развернуть

Dear Marina, Greetings from Kandy Myst by Cinnamon! Thank you for taking the time to share your feedback following your stay with us. We truly appreciate your kind words about our friendly staff as well as the breakfast and dinner offerings – we're delighted you enjoyed them. We are, however, very sorry to hear that your experience did not meet expectations in other areas. Please accept our sincere apologies for the inconvenience caused by the condition of the panoramic windows and the pool environment. Your comments regarding cleanliness and maintenance have been shared with our housekeeping and operations teams to ensure immediate improvements. We also regret the disturbance caused by the fire siren. While safety drills are a necessary part of our hotel’s emergency preparedness, we understand this should have been better communicated to avoid unnecessary stress, and we are reviewing our procedures accordingly. Your feedback is invaluable in helping us improve the experience for all our guests, and we thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much-improved stay in the future. Warm regards, Radee Daundasekara Executive, Guest Services

Dear Marina, Greetings from Kandy Myst by Cinnamon! Thank you for taking the time to share your feedback following your stay with us. We truly appreciate your kind words about our friendly staff as well as the breakfast and dinner offerin… Развернуть

Dear Elena, Greetings from Kandy Myst by Cinnamon! Thank you for sharing your valuable feedback with us. We’re delighted to hear that you enjoyed the gorgeous view from your 12th-floor room and appreciated the comfort and cleanliness during your stay. We also sincerely apologize for the inconveniences you experienced regarding the room amenities, such as the limited dishware, the placement of the hair dryer, and the absence of a small table. Your comments have been shared with our team to ensure these details are addressed and improved for future guests. Thank you again for choosing to stay with us and for helping us enhance our guest experience. We hope to welcome you back for an even better stay next time. Warm regards, Radee Daundasekara Executive, Guest Services

Dear Elena, Greetings from Kandy Myst by Cinnamon! Thank you for sharing your valuable feedback with us. We’re delighted to hear that you enjoyed the gorgeous view from your 12th-floor room and appreciated the comfort and cleanliness dur… Развернуть

Dear Aidar, Greetings from Kandy Myst by Cinnamon! We are so grateful for your positive feedback! We strive to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to hear that you appreciated our new facilities, cleanliness, warm service, location, view, and especially the rooftop pool and our food offerings. We hope to see you again in the future! Thank you! Warm Regards, Wathsala De Silva Manager, Guest Service Kandy Myst by Cinnamon

Dear Aidar, Greetings from Kandy Myst by Cinnamon! We are so grateful for your positive feedback! We strive to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to hear that you appreciated our ne… Развернуть