Kithal Ella Station Road, 90090 Ella, Sri Lanka
#117 of 189 hotels in Ella
Guests' ChoiceBased on 45 hotel reviews
8.2Cleanliness
8.3
Comfort
8.4
Location
8.3
Facilities
8.1
Staff
8.9
Value for money
8.3
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 17, 2025
Thusyanthan
United KingdomAccess to the hotel is very challenging by vehicle
Warm welcome by staff and they are very helpful
Stayed in August 2025
Reviewed: August 1, 2025
Dix
New ZealandLovely guest house and very friendly,helpful and attentive staff. It is 10 minutes from town by taxi, close to a water fall and quaint train station. Worth a visit and can easily recommend.
Stayed in July 2025
Reviewed: April 3, 2025
Makki
Sri LankaThe service was excellent especially the hotel rate was low
Stayed in April 2025
Reviewed: March 29, 2025
János
HungarySimple, small room. Kind host. I arrived after 6 pm and unfortunately there were no dinner, nor breakfast. Anyway it’s close to the Pekoe Trail.
Stayed in March 2025
Reviewed: January 31, 2025
Daniel
IsraelThe easiest and quickest way to get to Ella is to walk along the railway line. Obviously, not every guest is willing and/or able to take this shortcut. Other guests complained about the lack of a mosquito net but, at least at this time of the year, it was not necessary. Cash only.
Ella is overrun by tourists, therefore I decided to stay in Kital Ella for a quieter less-touristy experience. I had a simple but very comfortable room with a huge window. It had heavy curtains and I could get the room completely dark. It was also very quiet. There was hot water with good pressure in the shower. Breakfast was basic but satisfactory. A big shout-out to Umesh who was friendly and helpful.
Stayed in January 2025
Reviewed: January 15, 2025
Michał
PolandQuite far from Ella 15 minut ride by tuktuk
If you are planning trekking its good place to start. Quite near to Ella rock and uper Ravenna falls. Next to train station. Big clean rooms.
Stayed in January 2025
Reviewed: January 1, 2025
Pritam
IndiaThe room was clean & well maintained. All facilities were provided as per advertised. The location is at one station before Ella main station & so slightly far off from the main Ella town but is walkable (around 40 mins) through the railway tracks. If you want to stay away from the crowd & noise, then this location is perfect.
Stayed in January 2025
Reviewed: January 1, 2025
Baboon23
IcelandBe aware there is not much to do in Ella, so unless u only want to sleep here, I wouldn't recommend it. Its not place u want to come after day full of trekking or riding train. Room is dark, weird carpet. Doesn't feel comfortable. No mosquito net. Toilet is leaking. Water is not always warm. Whoever photographed the room, did really good job.
Surprisingly no bugs, kind of clean. Friendly, attentive staff. Good location. Book the economy room, just so you can open the balcony door and see the balcony 😂❤️
Stayed in December 2024
Reviewed: July 21, 2024
Ishara
QatarDidn't have air conditioners in the rooms. It felt a bit dusty due to carpets.
Stayed in July 2024
Reviewed: March 28, 2024
Kapila
AustraliaWith regard to hotel nothing to complain. But realised path towards the hotel,mainly by the side roads had rubbish scattered everywhere.
Food was prepared at the hotel. Delicious and served at the correct temperature.They were in courteous and willing to accommodate us in many ways.
Stayed in March 2024
Reviewed: February 14, 2024
George
United KingdomIt is brand new so they haven’t finished decorating yet. They are getting used to hosting guests & the hill js quite steep to get down to the property. You need a TukTuk to get in and out, the walk is too steep
The breakfast was freshly made and very nice The bed was comfortable It was good value for money Friendly staff
Stayed in February 2024
Reviewed: January 25, 2024
Sabine
GermanyVery nice and clean room with warm water!
Stayed in January 2024
Reviewed: August 21, 2025
Mohamed
United KingdomLocation. Very deep and steep down hill and far away from Ella attractions
Stayed in August 2025
Reviewed: July 23, 2025
Reana
UkraineThe hotel was a great budget friendly option in a cold location. I have booked their superior single room and it was clean and comfortable. And the staff was friendly and supprted me to find travelling places in Ella.
Stayed in July 2025
Reviewed: May 24, 2025
Thilak
Sri LankaNothing.All good
I like tge cleanliness and the hosoitality of the hotel staff. Food was really good.
Stayed in May 2025
Reviewed: May 5, 2025
Veronica
RomaniaThey stole 300 dollars from our luggage! Do not bring cash in this place. Contact me on whatsapp +40759458244 for details.
They stole 300 dollars from our luggage! Do not bring cash in this place. Contact me on whatsapp +40759458244 for details.
Stayed in May 2025
Reviewed: April 30, 2025
Karan
IndiaThey offer truly outstanding service.Property is high quality and the breakfast also good.
Stayed in April 2025
Reviewed: April 25, 2025
Adam
United KingdomWe had a great stay at Kithaya Ella in Ella, Sri Lanka. The room was a good size, with a private balcony that had a table and chairs—perfect for relaxing with a view. The bathroom was spacious and featured hot running water, and honestly, it had the best shower we've had during our entire stay in Sri Lanka! The host was incredibly kind and went above and beyond—when we arrived and asked for soap, he actually went out and bought some for us straight away. He even did our laundry, which was a lovely bonus. The location is great—just a 10-minute scooter ride into Ella town and around 15 minutes to the trail leading to Nine Arch Bridge. It’s also just a 2-minute walk to the train tracks, where you can access beautiful trails to Ella Rock, Kuda Ravana waterfall, and the Black Bridge. There was a fan in the room that kept it nice and cool, even during the warmer parts of the day. Highly recommend this place if you’re looking for comfort, convenience, and warm hospitality while staying in Ella.
Stayed in April 2025
Reviewed: April 5, 2025
Rasaldo
United KingdomI stayed for one night and it was wonderful.the host was Very very friendly & helpful. The rooms are very clean and very beautiful,very comfortable bed. Good location in Ella to go to Ella rock. Definitely Highly recommend for others. The charges for the rooms are in acceptable rate.
Stayed in April 2025
Reviewed: February 28, 2025
Anish
IndiaI got a comfortable room. I have stayed for one night. I love the location of the place. But the location is somewhat outside from the busy Ella town. But anyone can work to Ella through railway track. As a low budget traveller, the place is perfect. The staff is very kind and supportive. They supported me before the arrival, during my stay and after the check out. Don't need to worry to select this place for your stay. Thank you.
Stayed in February 2025
Reviewed: February 20, 2025
Charlie
NetherlandsThe toilet in our bathroom was leaking, causing for the floor to be constantly wet and having to clean and dry it. I found this very uncomfortable. I was asked to leave the room key so they could fix it, but they didn’t. Yet I was charged full price and not really compensated, expect for frying my daughter and myself an egg on the day of our departure (we stayed here 3 nights). The room has no mosquito net and there definitely are mosquitoes. There was a weird smell of moth balls which gave me a headache, but they said it was from paint, cause they were painting the back of the place. Room has thin carpet, but somehow doubt they have a vacuum cleaner and it’s a bit dirty. Had the superior single room for me and my 1 year old with double bed, but not clear what the superior refers to. Room is very small and hard to find a spot to open our suitcase. There is a balcony which could be nice once it is in use, but now it was constantly being kept wet and had some ply board behind the door to stop guest from accessing it. Weren’t able to really give any recommendations of places to eat or see in the neighborhood. Only do Western Breakfast at an additional charge and no Sri Lankan breakfast. Seems the father of the owner was the host during our stay, who is very friendly, but doesn’t speak English that well.
The staff is friendly. Room has a fan and warm water. Located close to Kithalella train station and the hiking track to Ella Rock. Nice breakfast room, but seems one would get more use out of the space if it were decorated and used as a communal hangout area.
Stayed in February 2025
Reviewed: February 11, 2025
Felict
FranceGood place. The facilities are Ok with the paid price. Recommend for the people who visit Ella.
Stayed in February 2025
Reviewed: February 8, 2025
Jullian
GermanyThey offer the breakfast according to their preference. That also healthy and tasty breakfast. But if we ask for something they will prepare it. Therefore be aware to order your preference earlier.
During my stay, I found the property to be quite pleasant, and the location was absolutely ideal for those seeking a peaceful retreat and easy access to hiking trails, including Ella Rock. The proximity to the train station is an added bonus for those planning to explore the area. The host was exceptionally friendly, accommodating, and responsive, offering helpful recommendations for local attractions. The room was comfortable and the property seemed well-maintained. As for the breakfast, it was simple but sufficient, and I did not expect additional services, as it was clearly indicated as a basic offering. The owner is very understanding and seemed genuinely concerned about addressing any guest concerns. Because they supported me to finding a vehicle to my next stay with a friendly budget. Overall, I found this place to be a peaceful, budget-friendly option with a lot of potential once some minor improvements are made.
Stayed in February 2025
Reviewed: January 20, 2025
George
United KingdomUmesh was there for whatever you needed. Beautiful location. Clean and comfortable stay
Stayed in January 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content