Skip to main content
  1. Hotel reviews homepage
  2. Sri Lanka hotel reviews
  3. Badulla District hotel reviews
  4. Ella hotel reviews
  5. Reviews of Kithaya Ella

Reviews of Kithaya Ella This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kithal Ella Station Road, 90090 Ella, Sri Lanka

#117 of 189 hotels in Ella

Guests' Choice

Review Score

Based on 45 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.3

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 17, 2025

    7.0
    It was good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Access to the hotel is very challenging by vehicle

    Warm welcome by staff and they are very helpful

    Stayed in August 2025

  • Reviewed: August 1, 2025

    9.0
    Wonderful
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely guest house and very friendly,helpful and attentive staff. It is 10 minutes from town by taxi, close to a water fall and quaint train station. Worth a visit and can easily recommend.

    Stayed in July 2025

  • Reviewed: April 3, 2025

    8.0
    The staff is very friendly
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The service was excellent especially the hotel rate was low

    Stayed in April 2025

  • Reviewed: March 29, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 1 night

    Simple, small room. Kind host. I arrived after 6 pm and unfortunately there were no dinner, nor breakfast. Anyway it’s close to the Pekoe Trail.

    Stayed in March 2025

  • Reviewed: January 31, 2025

    9.0
    A quiet stay in Ella is actually possible
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The easiest and quickest way to get to Ella is to walk along the railway line. Obviously, not every guest is willing and/or able to take this shortcut. Other guests complained about the lack of a mosquito net but, at least at this time of the year, it was not necessary. Cash only.

    Ella is overrun by tourists, therefore I decided to stay in Kital Ella for a quieter less-touristy experience. I had a simple but very comfortable room with a huge window. It had heavy curtains and I could get the room completely dark. It was also very quiet. There was hot water with good pressure in the shower. Breakfast was basic but satisfactory. A big shout-out to Umesh who was friendly and helpful.

    Stayed in January 2025

  • Reviewed: January 15, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite far from Ella 15 minut ride by tuktuk

    If you are planning trekking its good place to start. Quite near to Ella rock and uper Ravenna falls. Next to train station. Big clean rooms.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was clean & well maintained. All facilities were provided as per advertised. The location is at one station before Ella main station & so slightly far off from the main Ella town but is walkable (around 40 mins) through the railway tracks. If you want to stay away from the crowd & noise, then this location is perfect.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    7.0
    Good
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Be aware there is not much to do in Ella, so unless u only want to sleep here, I wouldn't recommend it. Its not place u want to come after day full of trekking or riding train. Room is dark, weird carpet. Doesn't feel comfortable. No mosquito net. Toilet is leaking. Water is not always warm. Whoever photographed the room, did really good job.

    Surprisingly no bugs, kind of clean. Friendly, attentive staff. Good location. Book the economy room, just so you can open the balcony door and see the balcony 😂❤️

    Stayed in December 2024

  • Reviewed: July 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't have air conditioners in the rooms. It felt a bit dusty due to carpets.

    Stayed in July 2024

  • Reviewed: March 28, 2024

    8.0
    Wonderful stay at Kithaya ella,if time permits hoping to do it again.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    With regard to hotel nothing to complain. But realised path towards the hotel,mainly by the side roads had rubbish scattered everywhere.

    Food was prepared at the hotel. Delicious and served at the correct temperature.They were in courteous and willing to accommodate us in many ways.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    9.0
    Great value for money
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    It is brand new so they haven’t finished decorating yet. They are getting used to hosting guests & the hill js quite steep to get down to the property. You need a TukTuk to get in and out, the walk is too steep

    The breakfast was freshly made and very nice The bed was comfortable It was good value for money Friendly staff

    Stayed in February 2024

  • Reviewed: January 25, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 3 nights

    Very nice and clean room with warm water!

    Stayed in January 2024

  • Reviewed: August 21, 2025

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Very deep and steep down hill and far away from Ella attractions

    Stayed in August 2025

  • Reviewed: July 23, 2025

    10
    Great
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was a great budget friendly option in a cold location. I have booked their superior single room and it was clean and comfortable. And the staff was friendly and supprted me to find travelling places in Ella.

    Stayed in July 2025

  • Reviewed: May 24, 2025

    10
    Enjoyed
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.All good

    I like tge cleanliness and the hosoitality of the hotel staff. Food was really good.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    1.0
    They steal money from your luggage
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    They stole 300 dollars from our luggage! Do not bring cash in this place. Contact me on whatsapp +40759458244 for details.

    They stole 300 dollars from our luggage! Do not bring cash in this place. Contact me on whatsapp +40759458244 for details.

    Stayed in May 2025

  • Reviewed: April 30, 2025

    10
    Enjoyable stay at Kithaya Ella with great service and a nice room.
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    They offer truly outstanding service.Property is high quality and the breakfast also good.

    Stayed in April 2025

  • Reviewed: April 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a great stay at Kithaya Ella in Ella, Sri Lanka. The room was a good size, with a private balcony that had a table and chairs—perfect for relaxing with a view. The bathroom was spacious and featured hot running water, and honestly, it had the best shower we've had during our entire stay in Sri Lanka! The host was incredibly kind and went above and beyond—when we arrived and asked for soap, he actually went out and bought some for us straight away. He even did our laundry, which was a lovely bonus. The location is great—just a 10-minute scooter ride into Ella town and around 15 minutes to the trail leading to Nine Arch Bridge. It’s also just a 2-minute walk to the train tracks, where you can access beautiful trails to Ella Rock, Kuda Ravana waterfall, and the Black Bridge. There was a fan in the room that kept it nice and cool, even during the warmer parts of the day. Highly recommend this place if you’re looking for comfort, convenience, and warm hospitality while staying in Ella.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    10
    Incredible
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed for one night and it was wonderful.the host was Very very friendly & helpful. The rooms are very clean and very beautiful,very comfortable bed. Good location in Ella to go to Ella rock. Definitely Highly recommend for others. The charges for the rooms are in acceptable rate.

    Stayed in April 2025

  • Reviewed: February 28, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    I got a comfortable room. I have stayed for one night. I love the location of the place. But the location is somewhat outside from the busy Ella town. But anyone can work to Ella through railway track. As a low budget traveller, the place is perfect. The staff is very kind and supportive. They supported me before the arrival, during my stay and after the check out. Don't need to worry to select this place for your stay. Thank you.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    5.0
    Disappointing and don’t understand all the good reviews.
    • Leisure trip
    • Family with young children
    • Single Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilet in our bathroom was leaking, causing for the floor to be constantly wet and having to clean and dry it. I found this very uncomfortable. I was asked to leave the room key so they could fix it, but they didn’t. Yet I was charged full price and not really compensated, expect for frying my daughter and myself an egg on the day of our departure (we stayed here 3 nights). The room has no mosquito net and there definitely are mosquitoes. There was a weird smell of moth balls which gave me a headache, but they said it was from paint, cause they were painting the back of the place. Room has thin carpet, but somehow doubt they have a vacuum cleaner and it’s a bit dirty. Had the superior single room for me and my 1 year old with double bed, but not clear what the superior refers to. Room is very small and hard to find a spot to open our suitcase. There is a balcony which could be nice once it is in use, but now it was constantly being kept wet and had some ply board behind the door to stop guest from accessing it. Weren’t able to really give any recommendations of places to eat or see in the neighborhood. Only do Western Breakfast at an additional charge and no Sri Lankan breakfast. Seems the father of the owner was the host during our stay, who is very friendly, but doesn’t speak English that well.

    The staff is friendly. Room has a fan and warm water. Located close to Kithalella train station and the hiking track to Ella Rock. Nice breakfast room, but seems one would get more use out of the space if it were decorated and used as a communal hangout area.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good place. The facilities are Ok with the paid price. Recommend for the people who visit Ella.

    Stayed in February 2025

  • Reviewed: February 8, 2025

    10
    Budget Friendly Stay
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    They offer the breakfast according to their preference. That also healthy and tasty breakfast. But if we ask for something they will prepare it. Therefore be aware to order your preference earlier.

    During my stay, I found the property to be quite pleasant, and the location was absolutely ideal for those seeking a peaceful retreat and easy access to hiking trails, including Ella Rock. The proximity to the train station is an added bonus for those planning to explore the area. The host was exceptionally friendly, accommodating, and responsive, offering helpful recommendations for local attractions. The room was comfortable and the property seemed well-maintained. As for the breakfast, it was simple but sufficient, and I did not expect additional services, as it was clearly indicated as a basic offering. The owner is very understanding and seemed genuinely concerned about addressing any guest concerns. Because they supported me to finding a vehicle to my next stay with a friendly budget. Overall, I found this place to be a peaceful, budget-friendly option with a lot of potential once some minor improvements are made.

    Stayed in February 2025

  • Reviewed: January 20, 2025

    10
    Amazing. Highly recommend
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Umesh was there for whatever you needed. Beautiful location. Clean and comfortable stay

    Stayed in January 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!