Reviews of Langdale Boutique Hotel by Amaya 5 stars
Radella, Nanu Oya, 22200 Nuwara Eliya, Sri Lanka
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewAmazing hospitality by the staff – they went above and beyond to accommodate all our needs. As a vegetarian with specific dietary restrictions, I truly appreciated how every meal was carefully prepared to suit my requirements. The word “No” simply didn’t exist in their service. A special mention to Anuj, who took excellent care of us throughout our stay. I highly recommend this hotel if you’re visiting Nuwara Eliya. Although it’s about a 30-minute drive from the main town, the experience and comfort make it absolutely worth it.
there was nothing that i did not like. Just a small suggestion, the bathrooms need a little makeover to go with the overall vibe and ambiance of the hotel.
Dear Nirma, Your feedback is greatly appreciated. We’re thrilled you had a positive experience with us and look forward to welcoming you back. Warm regards, Team Langdale Boutique Hotel
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewBeautiful property in a stunning location
Dear Valued Guest, Thank you for your review. We look forward to welcoming you back for another memorable visit. Warm regards, Team Langdale Boutique Hotel
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewWe had a truly wonderful stay. The staff is very attentive, helpful, and extremely friendly. You can tell they are all well trained—it really shows as a guest. The rooms are very clean, beautifully equipped, and spacious. You can swim in the lovely heated pool, play tennis, badminton, or even mini golf. The food was excellent, and the breakfast was plentiful and very delicious. We would love to come back if we travel to Sri Lanka again. Highly recommended!
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Dear Susanne, Thank you for your wonderful feedback. We’re delighted you enjoyed your stay, our facilities, and the service from our team. It would be our pleasure to welcome you back on your next visit to Sri Lanka. Best regards, Team Langdale Boutique Hotel
Dear Susanne, Thank you for your wonderful feedback. We’re delighted you enjoyed your stay, our facilities, and the service from our team. It would be our pleasure to welcome you back on your next visit to Sri Lanka. Best regards, Team Lang… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewAmazing location with splendid view on the tea fields. Very calm and confortable stay. The staff is very professional and caring. Rooms are nicely arranged and provide everything needed. Breakfast is amazing. We highly recommend.
Dear Thomas, Thank you for your wonderful feedback. We’re delighted you enjoyed the location, comfort, and our hospitality. Your recommendation means a lot to us, and we look forward to welcoming you again. Best regards, Team Langdale Boutique Hotel
Dear Thomas, Thank you for your wonderful feedback. We’re delighted you enjoyed the location, comfort, and our hospitality. Your recommendation means a lot to us, and we look forward to welcoming you again. Best regards, Team Langdale Bouti… Show more
Reviewed: 8 June 2025 · Stayed in April 2025
Verified reviewWhat an amazing hotel. We were treated like royalty; the staff were so kind and friendly. It was Sri Lankan New Year when we stayed and the hotel hosted some fun party games for the guests on the lawn. We were made to feel so welcome. The room was spacious and the bed was comfy. The view from our balcony was incredible. The food was delicious - the chef even went out of his way to prepare a special curry for me. The grounds are beautiful and there is a short walk directly into the tea plantations from the hotel.
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Dear Nicky, Thank you ever so much for your heartwarming review and perfect scores across the board! We’re absolutely delighted to hear that your stay with us was truly memorable and that you felt so warmly welcomed during the Sri Lankan New Year celebrations. It’s wonderful to know you enjoyed the party games, the stunning views, the comfort of your room, and the personalised touches from our chef. Creating joyful moments for our guests is what we love most, and your kind words truly mean the world to our team. We hope to welcome you back for another magical stay amidst the tea plantations very soon! Warmest regards, Management – Boutique Collection by Amaya
Dear Nicky, Thank you ever so much for your heartwarming review and perfect scores across the board! We’re absolutely delighted to hear that your stay with us was truly memorable and that you felt so warmly welcomed during the Sri Lankan N… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewVery peaceful and quiet. Staff are so friendly. Anuj behind the reception was so accommodation and exceptionally helpful.
Bit secluded but if you’re here for peace and quiet then it’s perfect
Dear Nimlan, Thank you very much for your perfect ratings and for sharing your experience with us. We’re delighted to hear you enjoyed a peaceful and quiet stay, and that Anuj and the rest of our team made you feel exceptionally welcome and well cared for. We agree the seclusion is perfect for those seeking tranquility. We look forward to welcoming you back for another relaxing visit. Warm regards, Management – Boutique Collection by Amaya
Dear Nimlan, Thank you very much for your perfect ratings and for sharing your experience with us. We’re delighted to hear you enjoyed a peaceful and quiet stay, and that Anuj and the rest of our team made you feel exceptionally welcome a… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewA beautiful place with stunning views! Everyone was incredibly kind and welcoming. We visited with our baby, and the staff was very helpful and attentive to our needs. The restaurant and food were excellent. Highly recommended!
Dear Yuval, Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you had an incredible experience with us and that you enjoyed the stunning views, our facilities, and the restaurant offerings. It’s especially heartwarming to know that our team made your stay with your baby even more comfortable and memorable. Your kind words and recommendation mean a great deal to us. We look forward to welcoming you and your family back for another unforgettable stay. Warm regards, Management – Boutique Collection by Amaya
Dear Yuval, Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you had an incredible experience with us and that you enjoyed the stunning views, our facilities, and the restaurant offerings. It’s e… Show more
Reviewed: 7 April 2025 · Stayed in March 2025
Verified reviewHotel has a nice garden & views of the tea plantations - but is badly managed & is not in good condition internally. E.g. Tired bathrooms, holes in the towels & bathrobes, dead flowers for 2 days in room & also on breakfast table (see photo). Tennis rackets with broken strings Cleaning of rooms not very thorough. Soup served at restaurant table with cling film still on from microwave! Bar is dark & gloomy - with bean bags for seating on the floor (see photo). Although at altitude - the bedrooms have no air conditioning & are very hot & stuffy. One of the 2 rooms we booked for our family was very unpleasant and smelt strongly of drains & kitchen smells. The receptionist was unhelpful & uncooperative resolving this issue. It was a lot of trouble changing the room the next day. Overall a very disappointing hotel & poor value for money.
Dear Mr. David, Thank you for sharing your feedback. We sincerely apologise for the challenges you encountered during your stay. We understand how important a comfortable and pleasant experience is, and we deeply regret that we did not meet your expectations in several areas, particularly with the room conditions and the service you received. Your comments regarding cleanliness, room comfort, and the restaurant experience have been noted, and we have already started addressing these concerns with our team. Additionally, we have already begun implementing extra training to ensure a more helpful and cooperative response from our reception staff in the future. We truly appreciate your feedback as it helps us improve and enhance the guest experience. We hope you will give us another opportunity to serve you better in the future. Warm regards, Management – Boutique Collection by Amaya
Dear Mr. David, Thank you for sharing your feedback. We sincerely apologise for the challenges you encountered during your stay. We understand how important a comfortable and pleasant experience is, and we deeply regret that we did not mee… Show more
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in March 2025
Verified reviewExceptional service
Dear Dario, Thank you for your positive review. We hope to welcome you back soon. Warm regards, Team Langdale Boutique Hotel
Reviewed: 20 March 2025 · Stayed in February 2025
Verified reviewAbsolutely stunning property, it almost felt fairytale like watching the green hills around us while playing minigolf or taking a stroll around the tea plantation. Very very picturesque. We also enjoyed the heated pool and my husband the tennis court. The service was also very good and a la carte breakfast excellent.
The bathroom was a little tired so didn’t feel like 5 stars. It didn’t affect our overall experience though. We stayed at Langdale as part of our honeymoon and also informed the hotel about it prior. Opposite to other hotels we stayed at where we got a little something, like a cake, decorated bed, candlelit dinner or similar, we didn’t get this here. A little something here would have made a difference.
Dear Lill, Thank you for sharing your experience! We're delighted to hear you enjoyed the stunning location, minigolf, heated pool, and tennis court. We appreciate your feedback on the bathroom and your honeymoon stay – we'll certainly take it into consideration for future improvements. We're always striving to enhance our guests' experiences and hope to welcome you back soon! Warm regards, Team Langdale Boutique Hotel
Dear Lill, Thank you for sharing your experience! We're delighted to hear you enjoyed the stunning location, minigolf, heated pool, and tennis court. We appreciate your feedback on the bathroom and your honeymoon stay – we'll certa… Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewBeautiful location and wonderful service. A delightful stay! Thank you!
Dear Tara, Thank you for your kind words! We're thrilled you enjoyed your stay and look forward to welcoming you back soon! Warm regards, Team Langdale Boutique Hotel
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewGreat location amidst tea gardens. Serene ! Very courteous staff who took fabulous care of us.
Dear Sanjiv, Thank you for your kind words! We're thrilled you enjoyed the serene location and the care of our team. We hope to welcome you back soon! Warm regards, Team Langdale Boutique Hotel
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe location amongst the fields of tea; the dinner was delicious (and served very fast); the staff were very kind
The hotel offers 3 room types on Booking: standard, deluxe and premium. We booked deluxe and were given room 101, a poky room with no privacy, literally next to reception and overlooking the entrance door where cars came and went (their website promises all deluxe rooms “Boast heavenly views”). In no way did it match the description or the photos, I think it was a standard room. We refused it and the receptionist worked hard to give us a premium room which was bigger and had privacy. This place needs to be more truthful in its marketing, to invest in the property (the white picket fence the restaurant faces is falling over; the plastic, sloping floor of the enormous shower bath in room 103 wasn’t stable…) and to give their staff a product to be really proud of.
Dear Rupert, Thank you for sharing your feedback. We’re delighted you enjoyed the beautiful location, our cuisine, and the warm hospitality of our team. We sincerely regret that your initial room did not meet expectations and appreciate your patience while our team worked to provide a more suitable option. Your comments regarding transparency and maintenance are well noted, and we will review these aspects to enhance our guest experience. We truly value your input and hope to welcome you back for a more seamless stay in the future. Best regards, Management - Langdale Boutique Hotel
Dear Rupert, Thank you for sharing your feedback. We’re delighted you enjoyed the beautiful location, our cuisine, and the warm hospitality of our team. We sincerely regret that your initial room did not meet expectations and appreciate you… Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewThe pool was good and they had crazy golf, badminton and tennis - all equipment provided. The views were to die for and the walk through the tea plantation was really charming. We walked down to Somerset tea factory in the morning and were shown around - great visit and tasted teas. Well worth doing even though we had done one elsewhere We had a room with a balcony and enjoyed sitting out watching the sun go down.
Not enough pool brolleys and def not enough pool beds! We got burnt a little - mentioned it to the front desk people - and yes they knew it was a problem. Our usb charge points in the bedroom did not work - mentioned it but I think they had never been connected. The bar ran out of local beers on the first night but restocked for the next day. The bar only really had seating for 10-12 people which seemed odd - we sat outside but got bitten on my ankles despite insect repellent. Meals - a lot of European food on the menu which seemed to be what people wanted - it is v like a little England from the colonial days.
Dear Paula, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the charming walk through the tea plantation, the visit to the Somerset Tea Factory, and the beautiful views. We're also glad that you found our staff to be friendly and accommodating. We sincerely apologize for the issues you encountered with the pool area and the room facilities. Please rest assured that we will address these concerns, including the lack of pool umbrellas and pool beds, as well as the USB charging points, to ensure a better experience for our future guests. We also appreciate your understanding regarding the bar's inventory and seating arrangements, and we’ll certainly take this into account moving forward. Your feedback is invaluable, and we are committed to making continuous improvements to enhance our guests’ experience. We look forward to welcoming you back soon. Warm regards, Management – Boutique Collection by Amaya
Dear Paula, Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the charming walk through the tea plantation, the visit to the Somerset Tea Factory, and the beautiful views. We're also glad that you fou… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewAmazing location
Room on the ground floor next to the public toilet and the service in the restaurant could have been better
Dear Mehul, Thank you for your feedback! We're glad you enjoyed the location. We apologize for the inconvenience caused and we’ll work on improving these areas. We hope to welcome you back soon! Best regards, Team Langdale Bouitque Hotel
Dear Mehul, Thank you for your feedback! We're glad you enjoyed the location. We apologize for the inconvenience caused and we’ll work on improving these areas. We hope to welcome you back soon! Best regards, Team Langdale Bouitque Hot… Show more
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewBreakfast was good . Dining room lacks any atmosphere. The setting is breathtaking and beautiful walks into the tea plantation Heated swimming pool and was wonderful !!
The dining room is poor and an ordinary space . Needs windows overlooking the view . If you can get a table on the conservatory that is a much better area. Dining room staff were a bit slow and disorganised but the food was good.
Dear Mary, Thank you for your feedback! We're delighted you enjoyed the breakfast, stunning views, and heated pool. We appreciate your suggestions and we’ll work on enhancing the experience. We hope to welcome you back for another memorable stay!
Dear Mary, Thank you for your feedback! We're delighted you enjoyed the breakfast, stunning views, and heated pool. We appreciate your suggestions and we’ll work on enhancing the experience. We hope to welcome you back for another memor… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 19 January 2025 · Stayed in January 2025
Verified reviewDear Avinash, Thank you so much for your kind words and for taking the time to share your experience! We hope to welcome you back soon for another amazing experience!
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewThe location is calm and eco-friendly, with beautiful Christmas decorations that create a festive atmosphere
Dear krishan, Thank you for your wonderful review! We're delighted that you enjoyed the calm, eco-friendly ambiance and the festive Christmas decorations. Your kind words about our staff mean a lot to us. We look forward to welcoming you back for another memorable stay. Warm regards, Management – Boutique Collection by Amaya
Dear krishan, Thank you for your wonderful review! We're delighted that you enjoyed the calm, eco-friendly ambiance and the festive Christmas decorations. Your kind words about our staff mean a lot to us. We look forward to welcoming y… Show more
Reviewed: 26 December 2024 · Stayed in December 2024
Verified review