Reviews of Lucky Seven Hikkaduwa 3 stars
380 Galle Rd, 80240 Hikkaduwa, Sri Lanka
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewThe staff were absolutely lovely. They were so friendly and helpful. Their hospitality was some of the best we experienced. The location is amazing. Under 5mins walk from the turtle point and right on the beach. The room was a good size and relatively comfy beds/linen. The terrace outside our room. The parking right outside at the front. Staff made us a lovely packed breakfast of fruit and an egg sandwich in a little boc as we left early. It is so close to tje turtle amd snorkellong by Cinnamon Tranz that we even managed to go out in the morning before we left at 7.30am.
Serious need of refurbishment. The bathroom smelt very bad and we could not use the shower because the drain smelt so bad when water went down it. It was quite shocking. The aircon was very weak. We didn't want to use the pool as there was a big vat of chemicals next to it and some exposed pipework.
Dear Ms.Jenny Thank you so much for taking the time to share your experience with us. We're truly delighted to hear that you enjoyed our staff’s hospitality, the convenient location, and the thoughtful touches such as the packed breakfast. It’s wonderful to know you made the most of your stay, especially with the turtle viewing and snorkeling nearby. We sincerely apologize for the issues you encountered during your visit, particularly with the bathroom odor, air conditioning, and the condition around the pool area. Your feedback is extremely valuable to us, and we are actively working on refurbishment plans to address these concerns and improve the overall guest experience. We hope to have the opportunity to welcome you back in the future so you can enjoy a more comfortable and refreshed stay. Warm regards, Tharika Front Office Manager Lucky Seven Hotel
Dear Ms.Jenny Thank you so much for taking the time to share your experience with us. We're truly delighted to hear that you enjoyed our staff’s hospitality, the convenient location, and the thoughtful touches such as the packed breakf… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in March 2025
Verified reviewReasonable food and price
If you have tv room or wifi its better And room need to renovation
Thank you for your feedback! We're glad you appreciated our hospitality and found our food and prices reasonable. We truly value your suggestions — we are currently considering upgrades such as adding a TV room and Wi-Fi, and we acknowledge that room renovations are needed. Your input helps us improve, and we hope to welcome you again soon.
Thank you for your feedback! We're glad you appreciated our hospitality and found our food and prices reasonable. We truly value your suggestions — we are currently considering upgrades such as adding a TV room and Wi-Fi, and we acknowledge… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified review