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Reviews of Oak Ray City Hotel 4 stars

No.291, Peradeniya Road, 20000 Kandy, Sri Lanka

#225 of 279 hotels in Kandy

Guests' Choice

Review score

Based on 84 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    7.9

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 9 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was not drying up which keeps the floor and walls wet all the time.

    Breakfast is above average standards.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    8.0
    If you want to stay in a place that is more on location and decent price highly recommended
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular stood out of what we didn't like

    Breakfast was good. Location especially was what made us choose the hotel. We chose the deluxe room which was great because the bed and bathroom were not small. Overall, great stay for a quick getaway to Kandy since we didn't come by car because all the main areas are central located

    Stayed in July 2025

  • Reviewed: 15 May 2025

    8.0
    Staff was good, food excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking

    Close to the city

    Stayed in May 2025

  • Reviewed: 26 April 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice staff

    Stayed in April 2025

  • Reviewed: 5 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel almost seemed empty with little to no people seen around the hotel. Upon arrival we were greeted by bandara who kindly carried our bags to the room. Following this he became very insistent to make sure I was enjoying my stay and it came across as overbearing and made me and partner a bit uncomfortable. I think the staff just need to relax as the hotel is good for the price and they did a good job.

    Very easy hotel to find and was a good stop over for a night. Rooms clean and very big with a great view of the mountains. Manager Widura was very welcoming on arrival offering to help with the sights of Kandy.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    7.0
    The hotel is properly located in Kandy city but they have to take buying price of dollars for bill
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    The Final payment charged was taking the booking.com price and converting it to LKR by taking selling price of Dollar. It is not correct as we paid in LKR through credit card and did not give the hotel dollars in cash for them to sell.

    The location is in proper city area an the hotel also has hill view rooms. The room rate was reasonable.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is really disappointed.

    Room facilities are ok. Clean and comfortable. Mr Bandara has given superb service during our stay.

    Stayed in February 2025

  • Reviewed: 13 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I had to change my room 3 times. 1st time, no balcony, 2nd time, bad smell in bathroom (drains) 3rd bedroom fine. Breakfast was poor, stale fruit etc. Rooms could be cleaner.

    Clean, comfortable bed, hot shower, spacious room, fast lift.

    Stayed in February 2025

  • Reviewed: 12 February 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in February 2025

  • Reviewed: 26 January 2025

    8.0
    Little gem
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location just out of main drag but not far. Wonderful staff so helpful. Nice cake shop owned by hotel next door . Lovely tea with it. Breakfast served in bedroom excellent.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    No parking facilities

    Provided good service by Mr Bandara - Manager Rooms are cleaned

    Stayed in January 2025

  • Reviewed: 15 January 2025

    6.0
    Comfortable rooms and near to the railway station.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    No Cable TV available. Restaurant not up to standard. Need facelift urgently. Staff is giving exceptional service, now it up to owners. They should upgrade the quality of the hotel urgently.

    Exceptional service. Manager and staff manage the hotel with their limited resources.

    Stayed in January 2025

  • Reviewed: 27 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing actually.

    Location was top notch. The staff were polite, amiable. Breakfast was also good.

    Stayed in December 2024

  • Reviewed: 25 December 2024

    7.0
    Kandy central noisy hotel with large room
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is in Kandy city close to the main road and railway, so it is loud outside even during the night.

    Large rooms in Kandy city center. Good staff arranging everything needed. Large breakfast - Sri Lanka or English breakfast style.

    Stayed in December 2024

  • Reviewed: 20 November 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The smell in the corridor was terrible. The room, however, was clean and didn't have that weird smell.

    Great view from the window! Helpful staff

    Stayed in November 2024

  • Reviewed: 10 March 2024

    7.0
    Satisfied
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    AC facilities were ok not so good but manageable.but no complain

    Customer service was so good ..and the food was perfect..

    Stayed in March 2024

  • Reviewed: 8 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very close to the central station, nice view, monkeys all around the building and the staff was very nice and helpful.

    Stayed in February 2024

  • Reviewed: 29 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cockroach in the bathroom. Overpriced for the facilities it has.

    The location of the hotel is the best thing it has.

    Stayed in November 2023

  • Reviewed: 11 September 2023

    8.0
    Monkeeeys😍
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing special

    A bit expensive comparing other options, but definitely you have a nice view with monkeys which you can feed from the window. Be careful not to keep window open without control.

    Stayed in August 2023

  • Reviewed: 5 September 2023

    6.0
    Decent
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check in process took a long time and after two days trekking we were not in the mood for it. Got charged more than the rate stated by booking.com. Manager was a little overbearing constantly asking about dinner and breakfast and checkout time etc. We just wanted to relax! Had an issue with the hot water at night that didn't fully function until the next morning. Again not ideal after two days of trekking. Overall the manager needs to relax a little and let guests come to him rather than being overbearing on them. The hot water should function all the time not just in a morning. The check in process needs to be quicker and easier and charge the correct price!

    Air conditioning works well. Very good location. Comfortable beds. Spacious rooms. Very clean.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The details that the hotel published in the room description are not accurate. In the room description that the hotel published, it is explicitly written that there is a balcony, but there is no balcony in the room. For people that smoke it is problematic because it forces them to go up three floors to the roof of the hotel to smoke a cigarette

    nice clean room with wifi and running hot water. good location in city center but far from the noise from the street.

    Stayed in September 2023

  • Reviewed: 17 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is situated at easily accessible location. You can reach there in 5 minutes though a heavy traffic is ongoing in Kandy city. Hotel staff is so commited to hosting and provide satisfying survice to clients. They value each of their guests. Good communication, tasty breakfast, comfortable room , easy accessibility and well experienced supportive staff make the Hotel so warmth to be staying.

    Stayed in August 2025

  • Reviewed: 5 May 2025

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was not friendly. Specially the reception lady was so cheap.

    Stayed in April 2025

  • Reviewed: 3 May 2025

    5.0
    Functional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room could have been cleaner , didn’t like breakfast area

    Not much to be honest

    Stayed in April 2025

Showing 1 – 25

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