Reviews of Jetwing Oatlands Bungalow 4 stars
No. 124, St. Andrew’s Drive, Nuwara Eliya, 22200 Nuwara Eliya, Sri Lanka

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Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 April 2024 · Stayed in April 2024
Verified reviewReviewed: 25 February 2024 · Stayed in February 2024
Verified reviewExceptional service from our host Jeewantha who fed the wood fire at night in the lounge, answered all our questions, made sure we were well fed and very comfortable in this beautiful, timeless get away. Much nicer than staying in the big hotel, we had personalised service and beautiful accommodation. Easy walk into town for amenities and short tuk tuk rides to the hiking starting points. We had a day and a half and took in a stroll through town to see the old buildings of the Police Station and the Post Office before a drink at the Golf Club. The second day, we hiked to Lovers Leap, descended through the Pedro tea workers housing estate towards Gregory’s Lake. Got distracted and headed to Hill Club for tea on the lawn.
Reviewed: 10 September 2023 · Stayed in August 2023
Verified reviewGreat host (Sanath) who was very friendly and helpful. Very quiet and comfortable rooms. Sanath lit a fire in the lounge after dinner where we played family cards…very kind and nice.
Reviewed: 1 January 2023 · Stayed in December 2022
Verified reviewThe room was okay and the bathroom was clean, The beds were comfortable.
The breakfast was served at St Andrews and it was horrible. The staff at St Andrews have a dont care attitude and they dont simply understand or care to understand simple instructions. The hotel is cutting down their costs by serving margarine but labelled this as butter. Baked beans were replaced with chick peas in tomato sauce. Even the sri lankan food were below par. Oatland garden is poorly maintained. The grass is not cut and there is weed all over the place. The place needs a colour wash badly. For the price paid this is overpriced.
Dear Madam, Greetings from Oatlands by Jetwing. Thank you for sharing your valuable comments with us. We offer meals at Oatlands by Jetwing and an option we suggest is to have meals at Jetwing St. Andrews Hotel. We apologize for not fulfilling your expectations. We use srilankan products during the Breakfast buffet. Ayubowan, N.Saravanan
Dear Madam, Greetings from Oatlands by Jetwing. Thank you for sharing your valuable comments with us. We offer meals at Oatlands by Jetwing and an option we suggest is to have meals at Jetwing St. Andrews Hotel. We apologize for not fulfill… Show more
Reviewed: 18 December 2022 · Stayed in December 2022
Verified reviewVery good location, small walk through the back garden which leads to the main hotel where they serve breakfast and dinner and a nice little bar. We visited in December so very festive and cosy feel. Staff were very friendly and accommodating even made us a packed lunch for our trek.Room and bed were very comfortable. Would highly recommend.
Can be slightly cold in the room and the house. Once the heater is on it gets nice and cosy.
Dear Eoin, Greetings from Jetwing St. Andrews Hotel. Thank you for sharing your valuable feedback with us. Happy to hear that you have enjoyed your stay with us and hope to welcome you on another holiday. Ayubowan, N.Saravanan
Reviewed: 16 November 2022 · Stayed in October 2022
Verified review