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Reviews of Ratnam Hotel Jaffna

12 th Kalasali road, Thirunelveli, Jaffna, 40000 Jaffna, Sri Lanka

#18 of 35 B&Bs and inns in Jaffna

Guests' Choice

Review Score

Based on 123 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    7.7

  • Facilities

    7.9

  • Staff

    9.1

  • Value for money

    8.5

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 8, 2025

    8.0
    Nice place and nice guys
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights

    I stayed in the family villa. It should be renovated. Better you guys keep a television there. Bcoz it is a family villa. There is no restaurant in this hotel. Anyway, we can order and get delivered via Uber eats.

    Property is good value for money. Host "Prasanna" is a nice guy with his best hospitality. Air condition is working very well. I preferred as linen bed sheets and pillow covers were available. Towels and blankets were provided on request. But, you should put towel rack in each room of the villa. We got only one towel rack for whole villa. Anyway, host apologized me and said anther towel rack could be provided if we requested. Recommend for anyone who are willing to stay at a reasonable price.

    Stayed in September 2025

  • Reviewed: August 28, 2025

    9.0
    It was value for money, calm and relaxed stay with the family.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights

    Everything was good

    Breakfast was really nice, tasty. Authentic Jaffna style, their taste, we enjoyed it well.

    Stayed in August 2025

  • Reviewed: August 21, 2025

    9.0
    Worth for the money.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The only downside was that there is still some construction going on, so at times it felt like the place isn’t fully complete yet. However, it looks like they are expanding, and I believe it will be even better once the building work is finished.

    We stayed at this cottage for 4 nights and had a very pleasant experience. The room was decent and came with a big bathroom, which was very convenient. The staff were extremely helpful, especially Sabeshan and Suren, who went above and beyond to make our stay comfortable. They arranged transport for us with a reliable driver who charged a fair price and drove safely. They also helped us order food and even provided a clothes dryer so we could dry our laundry outside. This is a great place for budget travelers, and I would definitely recommend it!

    Stayed in August 2025

  • Reviewed: June 3, 2025

    8.0
    Clam & friendly clean hotel, recommended !!!
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Location & facilities are well above than other locations !! Food was delouses & fast service !!! washrooms were really clean !!

    Stayed in June 2025

  • Reviewed: May 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is a bit remote But the hotel arranges Auto when required No food available on the premises ,

    Service and response of the Staff and Manager Very clean linen and room and bathroom

    Stayed in May 2025

  • Reviewed: May 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean bedroom and toilet.

    Stayed in May 2025

  • Reviewed: May 16, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Friendly staff. Easy access.

    Stayed in May 2025

  • Reviewed: April 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was really friendly and supportive.Facilities for the price were reasonable.

    Stayed in April 2025

  • Reviewed: March 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 2 nights

    The room had no window. The bed was to short and was creaking.

    Simple room with a fridge. Nice hosts and cute kittens.

    Stayed in March 2025

  • Reviewed: February 2, 2025

    7.0
    A great place for travellers needing a peaceful sleep!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights

    The rooms were very tight, you had to take turns opening suitcases. However, it is practical for somebody just coming to sleep and being outside during the day.

    The location was a little distant from the main city but the staff, the fairly clean facilities, and the amazing customer service from the brothers working there made everything great. I also liked how there was hot water and when the hot water stopped, the brother there came and fixed it for us immediately.

    Stayed in January 2025

  • Reviewed: January 25, 2025

    7.0
    Quiet location but uncomfortable bed and no natural daylight
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was very uncomfortable - it's a piece of wood with a very thin mattress on top. The window has been taped up with black tape so now no natural daylight comes into the room (see picture).

    The staff are friendly, it's in a very quiet location, and there is a beautiful sociable cat living there who just had kittens 2 days before I arrived.

    Stayed in January 2025

  • Reviewed: August 18, 2024

    9.0
    Jaffna Stay :)
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 1 night
    • Submitted from a mobile device

    We were allowed an early check in for a little extra price and the staff catered to our needs very promptly and precisely!

    Stayed in August 2024

  • Reviewed: August 12, 2024

    8.0
    We stayed 2 nights with our kids of 8 and 9 and liked our stay
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very hard beds :-)

    Very quite area, nice and simple guesthouse, clean. Very kind and responsive staff.

    Stayed in August 2024

  • Reviewed: July 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds were not comfortable, and the property was very expensive

    The clean rooms and flexibility of the staff.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    8.0
    This hotel is fantastic
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing can say

    This hotel is fantastic and. Great location staff r polite and great service

    Stayed in July 2024

  • Reviewed: May 1, 2024

    9.0
    Nice staff. Everything I enjoy
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Nothing else

    There is a parking more than I expect. Staff is good. Very friendly. Cleanly is very good, Room Service superb

    Stayed in April 2024

  • Reviewed: March 14, 2024

    8.0
    Very good place if you staying for night stays
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights

    Have to order the breakfast previous day. They don’t cook in the hotel, get take away. Provide tea if you ask.

    More natural surrounding atmosphere, more affordable price, very friendly staff

    Stayed in March 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They helped us out so much! Also great contact for Delft island. If you have a chance stay a night with his friend Tommy there. They really went out of their way for us.

    Stayed in January 2024

  • Reviewed: December 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good & kind reception service also nice hospitality 🙏❤️👍

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Good place, value for money
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom door can't be locked, had a hassle with the kids, there were lot of cats around. Breakfast we were served was not the best.

    The food we ordered in the night was very good. Delicious! It was comfortable room, value for money.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel room and bathroom were really clean and a great size too. Clean towels and water bottles were provided in the room. Cute garden with fairy lights in the night creates a really nice atmosphere! Host was attentive, friendly and accommodating. Will definitely stay here again when coming back to Jaffna.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super clean, and kind of cute outside. We met nice next door neighbors and could chat on the table front the room. The staff was so smiling, kind and helpful. They gave us indications to buy beers and even offered to send a Tuktuk for us.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    8.0
    Not bad
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No swimming pool,

    Very nice place for pleasure but very far from the beach and town. No bus route! Best place to take rest

    Stayed in August 2023

  • Reviewed: August 21, 2023

    9.0
    Quite fantastic for this price range!
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast offered was not fresh.

    The rooms were properly equipped and functional, with a nice touch of decoration. The bed was comfortable, the bathroom was clean and had hot water. The staff provided a nice and helpful service. The area was really quiet. A few insects here and there but you would expect that in such an environment.

    Stayed in August 2023

Showing 1 - 25

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