8,0

Recensioni su Rampart View Guesthouse

37 Rampart Street, Fort, Galle, 80000 Galle, Sri Lanka

  • Matteo

    Data recensione: 28 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Davide

    Data recensione: 19 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Vanessa

    Data recensione: 2 giugno 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Posizione e proprietari gentili, aria condizionata.

    Bagno sporco e asciugamani macchiati, struttura datata Prezzo eccessivo per le condizioni della struttura

    Risposta della struttura:

    This particular guest arrived when it was raining heavily and they themselves brought lot of mud in there shoes to the room. All our rooms are neat and tidy and we had to keep their bags more than half a day after check in out to collect them later. In this particular case they have mentioned owners are friendly if it was the case why this was not notified before check out.

    This particular guest arrived when it was raining heavily and they themselves brought lot of mud in there shoes to the room. All our rooms are neat and tidy and we had to keep their bags more than half a day after check in out to collect th… Mostra altro

    Rampart View Guesthouse
    11 luglio 2025
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  • Giorgio

    Data recensione: 2 marzo 2025 · Soggiorno nel mese di febbraio 2025

    Recensione verificata
  • Roberta

    Data recensione: 9 gennaio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata

    Posizione perfetta, vicino alle mura del forte e al centro storico. comodo anche per parcheggiare

    Camera non pulitissima. prezzo della camera troppo alto rispetto al servizio

  • Massimiliano

    Data recensione: 29 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    La posizione. La famiglia che gestisce le camere, loro vivono al piano terra, era gentile e disponibile.

    La camera era piuttosto sporca. Aveva un cattivo odore. Il bagno piccolissimo, stretto e scomodo. Funzionava male il condizionatore. Troppo cara per quello che offre.

    Risposta della struttura:

    This particular guests is contradicting his own statement saying friendly and helpful family and if there is any issue what he is complaining should have been informed us when he first stepped in and occupied where he stayed for 2 nights. This particular room booked through booking.com was the lowest rate because compared to other rooms. The sizes of all rooms are clearly mentioned with the measurements. The room was in a very bad state after checking out. From the day one before occupying the room, the room was very cleanly and tidy. After he moved in all the clothes which was not washed from his tour was brought inside the rooms and on top of that the items used during his stay in our room for 2 nights has also accumulated and it was in a bad state after him checking out. Even for us we had a hard time to bring back the room to the original state. We like to take this opportunity to inform all our guests that we maintain certain standard which is value for money.

    This particular guests is contradicting his own statement saying friendly and helpful family and if there is any issue what he is complaining should have been informed us when he first stepped in and occupied where he stayed for 2 nights. T… Mostra altro

    Rampart View Guesthouse
    2 settembre 2024
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  • Elena

    Data recensione: 23 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Posizione eccezionale!

    La stanza ed il bagno erano un po' sporchi e andrebbe fatta un po' di manutenzione generale.

    Risposta della struttura:

    About the room and the bathroom it is strange to note and this comment is not true and we had a hard time to do the needful to bring it to our standard by cleaning both the room and the bathroom the way it was before giving to this particular couple. Because the room and the bathroom was in a horrible state so I do not know which sense they mentioned the world cleanliness.

    About the room and the bathroom it is strange to note and this comment is not true and we had a hard time to do the needful to bring it to our standard by cleaning both the room and the bathroom the way it was before giving to this particul… Mostra altro

    Rampart View Guesthouse
    26 agosto 2024
  • Chiara

    Data recensione: 18 novembre 2023 · Soggiorno nel mese di novembre 2023

    Recensione verificata

    Posizione ottimale per spostarsi a piedi dentro le mura, il panorama sul mare è un dettaglio che sicuramente fa guadagnare punti. Zona ventilata, in un luogo molto caldo e umido. Il figlio dei signori moooolto molto gentile e disponibile!

    Purtroppo le stanze sono sporche, lenzuola e cuscini sporchi, puzza di pipì sempre. Abbiamo soggiornato per due notti, il giorno dopo la prima notte ci aspettavamo che i letti fossero stati fatti, ma al nostro ritorno ci hanno detto che la stanza non l'avevano minimamente toccata e che se volevamo dovevamo pagare 2 dollari in più per la pulizia. Non c'è scritto quando prenoti, quindi non ho ben capito questa richiesta pertanto non è gentile e rispettoso. Aggiungo che viaggiavamo con una bimba di due anni e mezzo, quindi magari un occhio di riguardo ci voleva.

    Risposta della struttura:

    It is strange to not about the extra charge of 2 dollars which we have not charged. We were close contact with the guests at all times and when they left the second day in the morning and came very late in the night. When they came late in the night we asked them any thing you need for the room and they requested for towels and beds sheets and some coffee packets and they said every thing was fine and they thanked us and they went to the room. On the day of checking out they left the room giving the baggages and vacated the room and turned up at 15.00 p.m. Surprisingly the room was stinking with urine on the floor and the bed sheets and the pillow cases and towels they have use to wipe the urine on the floor. We guess for the child of 2 and half years pampers or any other kinds has not been used for the child at all for urinating. We have undergone lot of hardship to restore the room in a proper manner for the next guest which we never complain because of this stinking of urine inside the room also inside the washroom and we had another booking for this particular room which is a triple room from booking.com the same day and the guests had to wait for some time than the usual checking time.

    It is strange to not about the extra charge of 2 dollars which we have not charged. We were close contact with the guests at all times and when they left the second day in the morning and came very late in the night. When they came late in … Mostra altro

    Rampart View Guesthouse
    19 novembre 2023
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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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