Extraordinary view of Ella and amazing pool!

Stayed in September 2025

The washroom must be upgraded. The fittings should be changed. Add some necessary things, like a soap holder. The road to this hotel is steep. But that's the case with almost all the good hotels in Ella.

The thing that gives this hotel an edge is the swimming pool, from where you can enjoy a scenic view of the hills. The food was awesome. The rooms were clean and comfortable.

Stayed in June 2025

The hotel is reached by a steep, narrow road and so you need transport to get there if you have suitcases.

Spacious room, with large outdoor space, and great views to the mountains. The room had comfortable beds, was clean, and the larger rooms had a fridge (but smaller rooms don't). The pool was nice, although the number of loungers was usually less than the number of people needing them. The staff were friendly, and the breakfast was extensive and plentiful.

Stayed in August 2025

Some more sun beds at the pool would have been nice.

Very nice and spacious room, the Centre of Ella and the train station are in walking distance. The Ella rock is also walkable straight from the hotel. Very nice staff and a nice pool area. The breakfast was amazing with a Sri Lankan and an international buffet.

Stayed in August 2025

Swimming Pool not so clean

Location 5 min walk from the Ella City Centre Laundry Service Staff

Stayed in August 2025

Bit of a walk into town and steep - not their fault. Bit of confusion about payment for a bottle of water after meal. We'd actually paid double the cost by cash. Our explanation not accepted so we paid again as we had to leave 🙄

Lovely pool, fantastic views, helpful staff. Gorgeous good.

Stayed in August 2025

We hadn't thought about how many stairs might actually be involved in having a room so high!

Exceptional views and actually a short, but steep walk into town. There are lots of different birds and some cheeky chipmunks that keep you entertained. The staff were really helpful.

Stayed in July 2025

Nothing

The view from the Poole area is absolutely jaw dropping and the staff are always so eager to give good service to guests. The hotel can organise a talk to bring you into town very easily and only takes a couple of minutes. Our room was comfortable and had everything we needed.

Stayed in July 2025

Few beds at the pool, the bathroom (especially the shower) was dirty and not functioning quite well.

Beautiful view, nice pool, friendly staff

Stayed in July 2025

The view from the hotel is amazing, the staff are very helpful and friendly, the beds are really comfortable and the pool is great. We enjoyed being able to walk into Ella easily but gave the peace and quiet of the surroundings of the hotel too. A great hotel in a great position.

Stayed in July 2025

Pool a little smaller than expected A kettle in the room with tea and coffee would have been nice. Minor things though.

Great location - the town centre is 5 mins walk, much closer than you'd think - just along the train tracks We had half board and the dinners were excellent (although the staff at dinner were a little too attentive). Good sized room, decent shower, reasonable comfy beds. Excellent breakfast. Great value.

Stayed in July 2025

Comfortable beds, great breakfast, the staff is super nice

Stayed in June 2025

The property was very difficult to get to with the road being very steep and very narrow. In addition, the road was concrete meaning in wet weather conditions, the surface was very slippery. Moreover, amongst the difficulty approaching the hotel, I called a female member of staff at reception who was being very unhelpful and very unapologetic and insisted that even buses had made it down that very narrow unmaintained road. I understand Ella is a hilly area, however, this was my 3rd time in Ella and I had not yet faced this difficulty let alone this lack of empathy from this particular member of staff.

The hotel was in an excellent location with beautiful views and a huge balcony. We could walk easily to Ella town and the nine arches. Most of the staff were very attentive and kind.

Stayed in July 2025

Our room was fairly small, and in need of a little TLC.

The view is fab, staff very friendly and helpful. Great location for easy access to Ella. Nice buffet breakfast.

Stayed in July 2025

The very high drop from the bedroom window - not ideal for kids !?

The view!! The pool and the quaint location accessible across the train tracks to the main town.

Stayed in July 2025

WiFi didn’t work. Not enough sun loungers and no fridge in the room. Service a bit slow at times when ordering drinks.

Great location with amazing views but close enough to walk into town. Staff very friendly and eager to help. Room very spacious and comfortable. Breakfast buffet excellent with lots of choice.

Stayed in June 2025

It was quite hard to find the place, as it wasn’t quite right on Apple Maps and the signposts weren’t clear. It’s actually close to the station once you know how to get there!

A beautiful view and friendly staff, along with buffet breakfast which thankfully includes delicious Sri Lankan cuisine. We were made to feel incredibly welcome and really enjoyed our stay.

Stayed in June 2025

The only minor downside was that the rooms were a bit noisy, but overall, it didn’t take away from a lovely experience. Would definitely recommend

I had a wonderful stay! The highlight was definitely the stunning view. A special shoutout to Tushara, who was incredibly kind and made my stay even better with great conversations and a warm presence.

Stayed in May 2025

A bit run down, rooms were not soundproofed so we were disturbed by other guests. Bathroom very basic and in need of modernisation.

Amazing view and easy to walk into Ella. Lots of choice at breakfast.

Stayed in April 2025

We had an inconsiderate family with a child shouting repeatedly outside our room for about 45 mins. Not the hotels fault but very annoying

Lovely hotel, warm welcome. The gentleman with slightly longer hair had a great sense of humour and was full of energy. Stunning views, lovely pool and short walk to the centre

Stayed in April 2025

Long wait for service at the pool but this may have been due to large group arriving

Over delivers on location and view, which is spectacular Nice pool Close to town and station Great base for Ella attractions

Stayed in April 2025

Dining area a bit dark . Could do with some hand towels and bathmats. The room was very light in the morning but we were up early anyway

Brilliant location for everything and walking to Ella town was easy. Amazing view from the rooms and the pool. The staff were fantastic and nothing too much trouble. Thank you for carrying out bags up all the stairs. Breakfast buffet was excellent and eggs and hoppers cooked to order

Stayed in April 2025

The view and outdoor seating area for the quad room.

Room with a view (the three person room is better than the four person quad room). If you have four people ask for extra bed in three person room (much better view on higher floor with great outdoor area.)

Stayed in April 2025

The views from our room were stunning. You could even see the waterfall from the pool area. The rooms were nice and big with plenty of room for our family of 4. Being at the top of the mountain made for stunning views but made getting in and out of town difficult. If you don’t mind walking up and down the hill, I’d recommend this accommodation.

Stayed in April 2025