Reviews of Ravana Range Ella

Extraordinary view of Ella and amazing pool!

The thing that gives this hotel an edge is the swimming pool, from where you can enjoy a scenic view of the hills. The food was awesome. The rooms were clean and comfortable.

The washroom must be upgraded. The fittings should be changed. Add some necessary things, like a soap holder. The road to this hotel is steep. But that's the case with almost all the good hotels in Ella.

Spacious room, with large outdoor space, and great views to the mountains. The room had comfortable beds, was clean, and the larger rooms had a fridge (but smaller rooms don't). The pool was nice, although the number of loungers was usually less than the number of people needing them. The staff were friendly, and the breakfast was extensive and plentiful.

The hotel is reached by a steep, narrow road and so you need transport to get there if you have suitcases.

Very nice and spacious room, the Centre of Ella and the train station are in walking distance. The Ella rock is also walkable straight from the hotel. Very nice staff and a nice pool area. The breakfast was amazing with a Sri Lankan and an international buffet.

Some more sun beds at the pool would have been nice.

Lovely staff and excellent food for both dinner and breakfast! We decided to eat at the restaurant as the rain came in and the walk into Ella town would have been a bit of a trek. Our children loved the pool we used it after breakfast before we checked out. Staff were very friendly and happy to cook you what you wanted! Lovely place and Ella is lovely to explore. We had a very large family room. The kettle they gave us didn’t have the right plug so they kindly gave us an adapter so we could use it! Glorious views in the Morning too.

The path down was very steep so we didn’t dare take the car down as didn’t think we would have got it back up! So had to leave the car at the top of the hill in the lay-by and walk our stuff down. This is obviously not the hotels fault. You could choose to get a tuk tuk up and down if needed

Location 5 min walk from the Ella City Centre Laundry Service Staff

Swimming Pool not so clean

Very good 👍

Breakfast was good ans views amazing. Accessibility would be difficult if guest had disability.

Rooms need updating and sound proofing. Could hear the family next door talking and their alarm going off. Rooms need updating.

Lovely pool, fantastic views, helpful staff. Gorgeous good.

Bit of a walk into town and steep - not their fault. Bit of confusion about payment for a bottle of water after meal. We'd actually paid double the cost by cash. Our explanation not accepted so we paid again as we had to leave 🙄

The service was exceptional. All the staff were so friendly and helpful. The view is absolutely outstanding. You must stay here for this alone. The pool and breakfast were also great.

View from the room was fantastic😍 The staff was really friendly. The swimmingpool was nice.

Great staff, they go above and beyond to make your stay as comfortable as possible. Amazing location, short walk along the railway tracks to Ella station and the town. Stunning view, the best view in Ella, especially from the top floor. Great breakfast.

There is a lot to like here. The view is endlessly gratifying. There was a very dramatic storm of heavy rain and a thick white mist that rolled in one afternoon across Ella Gap (the space that the hotel overlooks, between Ella Rock on the right and Little Adam’s Peak on the left), and even that, with its all consuming blankness, managed to look rather spectacular from the hotel. However, any hotel in Ella that sells itself on its superior view is obviously low on value because views are ten a penny here — travel a few metres up in any direction and you can’t help looking at something breathtaking. Luckily Ravana Range has a lot more to offer — the main attractions for me being the pool, the very good breakfasts (lovely servers too), the endlessly helpful staff, the big terraces for each room and the massive beds. Other reviewers mention the thin walls and lack of sound proofing, but we slept in two different rooms during our stay and in neither did we have an issue with noise. In fact I even tested it by calling to my children through the walls and got no response — they couldn’t hear me. I did wonder if sound insulation might be the reason for the rather odd positioning of the beds, all of which were pushed into the middle of the room, away from the walls. Finally yes, there are many steps in the four-storey building. If you are v unfit you may find this an issue. We did not find it a problem as we were out on the ground floor for one night and the first for the second. Staff were always willing to help too. Short walk from town especially if you follow the tracks home.

It was amazing but the beds were uncomfortable

We were simply blown away by how welcoming, helpful, charming and endlessly attentive the staff were here. Nothing was too much trouble and even though we only stayed two nights they quickly learned our favourite things and by the end of the first day they were pre-empting our requests. I noticed that they have a sit-down staff meeting every morning which I think is a sign of good management and is probably a big part of why we felt so well looked after. We were appointed our ‘own’ staff member who was nominally responsible for our wellbeing; embarrassingly I’m not sure if I got his name right but I think it was Dhusante, and he did an amazing job of making us feel very comfortable. We also adored the huge selection at breakfasts, the incredible view (although a fabulous view is basically unavoidable in Ella thanks to its extraordinary mountain location), the minibar in the bedrooms, the huge beds and the welcome provision of mosquito nets, the massive private terraces in front of all the rooms, the pool, and the brilliant price which made it probably the best value place we stayed in all of Sri Lanka. Also: the supper was stupendous. On our second night our son was sick so we couldn’t go out, so we had to eat there — but we were well rewarded! It was divine. Some of the reviews complain about steepness of the climb up to the hotel and that their car couldn’t make it. It’s really a very short distance that the cars can’t manage; tuktuks (expensive in Ella compared to other areas as all the tuktuks have an agreement that they will all charge a minimum of 500rupees regardless of the distance) are available to over the shortfall and if you need to dispense with transport altogether there is a brilliant shortcut along the track from the town, which takes about 4 minutes to walk. Everyone walks on the train track here! It’s pretty safe as the train makes a lot of warning noise on approach.

There was very little not to like but a couple of things could be improved: - the beds were very hard and only one pillow provided per person - it would be nice if there could be a beanbag or something up on the private terraces. The tables and chairs were great but one room did have a beanbag and that made all the difference - sometimes the staff were just a tiny bit too attentive! They were adorable but being asked if you’re OK every two minutes by multiple staff members can get ever so slightly awkward. Also, it would have been easier to fetch my own coffee and tea rather than having to ask for refills multiple times, but I cannot fault the team who weee always ready and available and very very obliging!

Exceptional views and actually a short, but steep walk into town. There are lots of different birds and some cheeky chipmunks that keep you entertained. The staff were really helpful.

We hadn't thought about how many stairs might actually be involved in having a room so high!

The view from the Poole area is absolutely jaw dropping and the staff are always so eager to give good service to guests. The hotel can organise a talk to bring you into town very easily and only takes a couple of minutes. Our room was comfortable and had everything we needed.

Nothing

Beautiful view, nice pool, friendly staff

Few beds at the pool, the bathroom (especially the shower) was dirty and not functioning quite well.

The view from the hotel is amazing, the staff are very helpful and friendly, the beds are really comfortable and the pool is great. We enjoyed being able to walk into Ella easily but gave the peace and quiet of the surroundings of the hotel too. A great hotel in a great position.

Great location - the town centre is 5 mins walk, much closer than you'd think - just along the train tracks We had half board and the dinners were excellent (although the staff at dinner were a little too attentive). Good sized room, decent shower, reasonable comfy beds. Excellent breakfast. Great value.

Pool a little smaller than expected A kettle in the room with tea and coffee would have been nice. Minor things though.

Comfortable beds, great breakfast, the staff is super nice

The hotel was in an excellent location with beautiful views and a huge balcony. We could walk easily to Ella town and the nine arches. Most of the staff were very attentive and kind.

The property was very difficult to get to with the road being very steep and very narrow. In addition, the road was concrete meaning in wet weather conditions, the surface was very slippery. Moreover, amongst the difficulty approaching the hotel, I called a female member of staff at reception who was being very unhelpful and very unapologetic and insisted that even buses had made it down that very narrow unmaintained road. I understand Ella is a hilly area, however, this was my 3rd time in Ella and I had not yet faced this difficulty let alone this lack of empathy from this particular member of staff.

The view is fab, staff very friendly and helpful. Great location for easy access to Ella. Nice buffet breakfast.

Our room was fairly small, and in need of a little TLC.