8.7

Reviews of Esprit Bentota 3 stars

23 Pitaramba Road, 80500 Bentota, Sri Lanka

  • Dylan

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    My room was incredibly comfortable with excellent AC. The room was spacious, quiet and the bed was big. It was a very relaxing stop-off to further south

    Bentota itself, I'm not sure you would want to remain for longer than a night or two.

  • Emma

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The staff were very kind, the sheets were soft and the food was incredible. Recommend.

    There was no hot water

    Property response:

    Thank you so much for your kind words about our staff, comfortable rooms, and delicious food – we truly appreciate your recommendation. We’re very sorry to hear about the hot water. The bathroom mixer taps do need to be set in the middle position to provide hot water, and we understand this can be confusing at times. If it had been mentioned during your stay, our team would have happily assisted right away. Please rest assured, we are in the process of upgrading these taps to make things easier for our guests. We hope to welcome you back soon for an even better experience.

    Thank you so much for your kind words about our staff, comfortable rooms, and delicious food – we truly appreciate your recommendation. We’re very sorry to hear about the hot water. The bathroom mixer taps do need to be set in the middle po… Show more

    Esprit Bentota
    23 August 2025
  • 7.0 Good
    Azeez

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review

    The location, the size of the room, the staff being friendly.

    They need to be more attentive to cleanness, there was a dead cockroach in my room and the kettle was old and had stains inside. After asking the staff to turn on the water boiler, there was no hot water for shower.

    Property response:

    Thank you very much for sharing your feedback with us. We are glad to hear you enjoyed the location, the spaciousness of the room, and found our staff to be friendly. We truly value your comments regarding cleanliness and facilities. Upon investigating, we found that what appeared to be a cockroach was actually a large moth, which can sometimes enter when the balcony doors are left open, as they are attracted to the light. We sincerely apologise for the inconvenience caused. Regarding the hot water, our solar system operates automatically, and after checking, we discovered the shower mixer tap had been turned towards the cold-water side. We will remind our team to carefully check this in the future to ensure our guests do not face similar issues. Your comments about the kettle have also been noted, and we will replace it to ensure better standards for future stays. Thank you once again for your valuable feedback. We look forward to welcoming you again and providing you with an improved experience.

    Thank you very much for sharing your feedback with us. We are glad to hear you enjoyed the location, the spaciousness of the room, and found our staff to be friendly. We truly value your comments regarding cleanliness and facilities. Upon … Show more

    Esprit Bentota
    22 August 2025
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  • Pruthuvi

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Denis

    Reviewed: 1 August 2025 · Stayed in August 2025

    Verified review

    Very big comfortable Rooms. Very clean. Wonderfully equipped with refrigerator, TV, shelves and a nice Balcony

    Our fridge did Not work and we had Problems with the AC in one Room (we booked two rooms). The Railway is only a few meters from. The hotel, so you can hear the train

    Property response:

    Thanks a lot for the feedback and hope to see you again soon , We have replaced the fridge now and installed a new AC

    Esprit Bentota
    1 August 2025
  • Rodney

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The place was great. Good location and the staff and brekkie were very good. I'd recommend this hotel to anyone.

    Property response:

    Thanks a lot for your lovely feedback and hope to see you again soon

    Esprit Bentota
    28 July 2025
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  • 7.0 Good
    Sk

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
  • Clare

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Very comfortable and spacious room. Lovely staff.

    A bedside table with a lamp and a desk would be nice… and practical to open up my computer on.

  • Rusty

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review
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  • Jovana

    Reviewed: 8 June 2025 · Stayed in May 2025

    Verified review

    Highly recommend this accommodation. The room is absolutely huge. The beach is two minutes from the hotel. Delicious food, very friendly people.

    /

    Property response:

    Thanks a lot for your lovely feedback and hope to see you again soon

    Esprit Bentota
    9 June 2025
  • Basak

    Reviewed: 8 June 2025 · Stayed in April 2025

    Verified review
  • Gillian

    Reviewed: 31 May 2025 · Stayed in May 2025

    Verified review

    The hotel was lovely, clean, comfortable, lovely balcony. Good breakfast and we ate there one evening and that was good as well.

    There was nothing to dislike.

    Property response:

    Thanks a lot for your lovely feedback and hope to see you again soon

    Esprit Bentota
    1 June 2025
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  • Sunil

    Reviewed: 17 May 2025 · Stayed in May 2025

    Verified review

    The rooms are nice and spacious with AC. The property has a good restaurant and is a 5-minute walk to the beach. The WIFI is decent, managed to make a couple work video calls with no issue; The breakfast is decent. and the property accepts card payments.

    N/A

    Property response:

    Thanks a lot for your lovely feedback and hope to see you again soon

    Esprit Bentota
    18 May 2025
  • 7.0 Good
    Chandrika

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review
  • Sadie

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    I loved staying at Esprit. It's a great location, very close to the beach; you can even hear the sea when it is quiet at night. The balcony, which is a good size, has a lovely view of the trees, which is great for bird and squirrel watching if you're a nature lover like me. The restaurant downstairs serves great food and cocktails and all the staff are very helpful, especially the manager Suresh and his senior member of staff Asala, who both went out of their way to make our stay as comfortable as possible.

    I have no complaints.

    Property response:

    Thanks a lot for your lovely feedback and hope to see you again soon

    Esprit Bentota
    25 April 2025
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  • Lydia

    Reviewed: 6 April 2025 · Stayed in March 2025

    Verified review

    Amazing views, location and room

  • Joy

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review

    Was very close to beach and the breakfast was really yummy

  • Karen

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    The accommodation was great, with a good sized room and balcony to sit out on. The staff members were very friendly and always ready with a smile. The breakfast was reasonable with egg, toast and fruit and an extra different dish each morning. Enough to keep you going. We also liked the location as it was a quick and easy walk to the beach. We enjoyed our three nights here.

    WiFi was hit and miss but we had data so didn't have to rely on it.

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  • Mustafayeva

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    We had a wonderful stay at Esprit Bentota! The rooms were the best we stayed in during our time in Sri Lanka—spacious, modern, and very comfortable. Everything felt quite new, with excellent air conditioning and a well-maintained bathroom. The hotel’s location is also great, just about 200 meters from the beach. What truly made our experience special was the amazing staff. They were incredibly helpful, assisting us with everything we needed and making us feel welcome throughout our stay.

  • Natalia

    Reviewed: 31 March 2025 · Stayed in March 2025

    Verified review

    Fruit is served for breakfast, and it's wonderful. Toast with jam. You can choose from scrambled eggs, scrambled eggs, fried eggs. The portion consists of one small egg, and this is the first time I've seen such a large dish during my travels. The location of the hotel is good. Everything is within walking distance.

    The hotel has its own seafood restaurant. The food is tasteless, the portions are small relative to other restaurants, the prices are too high, the traffic is low and due to this there is no confidence in the freshness of the products. When choosing to book, it was one of the key factors that turned out to be wrong on the spot. The receptionists do not solve any issue, but call the general manager, taxi manager, etc. To resolve the issue, you need to wait for something all the time.

    Property response:

    Thanks a lot for your feedback and not sure what has happened with the breakfast and other orders and we are currently investigating the shared feedback internally, our breakfast is usually lot more tgan that as we also have Sri lanksnn food items accompanying the said breakfast now, also with our seafood we take pride in serving the fresh locally caught seafood by fisherman in the local neighborhood to maintain the freshness ratherthan bulk buying farm prdoced seafood that are served in other restaurants also we use high quality ingredients to make our food, it is good to try our food during the stay as it is hard to provide feedback by just looking at the menu

    Thanks a lot for your feedback and not sure what has happened with the breakfast and other orders and we are currently investigating the shared feedback internally, our breakfast is usually lot more tgan that as we also have Sri lanksnn foo… Show more

    Esprit Bentota
    31 March 2025
  • Johnny

    Reviewed: 28 March 2025 · Stayed in March 2025

    Verified review

    Excellent stay in this loverly friendly place 'stones throw from everywhere beach train station shops etc.. The staff are friendly Would stay again without any doubts.. Rooms are very clean Bathroom js large enough and clean..

    Property response:

    Thanks a lot for your lovely feedback and hope to see you again soon

    Esprit Bentota
    28 March 2025
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  • Sandhya

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    Room was big and comfortable. Very close to the beach.

    The wifi was not working

    Property response:

    Thanks a lot for your feedback and hope to see you again soon , we have not replaced the router to rectify the WIFI issue

    Esprit Bentota
    24 March 2025
  • Jimena

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    The food , is amazing, and location.

    Anything wrong, but maybe could have small details to make the quality much better. As toilet paper back up or water when you arrive in the room.

    Property response:

    Thanks a lot for your lovely feedback and hope to see you again soon

    Esprit Bentota
    24 March 2025
  • 7.0 Good
    Sivalumar

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review
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