Reviews of Ritas Hotel 3 stars
Narigama , 80240 Hikkaduwa, Sri Lanka
Loading
Guests also reviewed these properties:
Wörgl, Austria
Meloneras, Spain
Golden Sands, Bulgaria
Tignes, France
Swakopmund, Namibia
Benissa, Spain
Seminyak, Indonesia
Islamabad, Pakistan
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewSimply nothing.
Everything. It was incredibly poor.
Dear Arif you did not stay our hotel.your booking canceled. you wrote your high minded .
Reviewed: 8 June 2025 · Stayed in April 2025
Verified reviewBeach touch and had balcony with sea view.
rooms need maintenance.
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewLocation was really good. Had a beautiful beach area.
Room was not very spacious, beds were smelly. It seemed they are not maintaining the property well.
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewNice hospitality. Peaceful location. Recommended for couples.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewLocation
Wifi service is only at reception area such negative point. No complimentary bottled water, soap and so on.
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewThe beach is beautiful and the restaurant food was great and very affordable menu options compared to a lot of other tourist hotel restaurants in Sri Lanka. The staff was the most friendly, kind and hard working.
In general things are a little run down but they do their best at trying to fix any request. We had a problem with ac but the staff ensured the rest of our stay was comfortable.
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewThe property is in a good location on the main road. The only positive note is the availability of the beach.
The property is not very clean. We were probably assigned one of the worst rooms, dirty even though they had just finished making it up. In the bathroom there was a plastic knife on the floor probably from the previous stay and it remained there, also a piece of tile was missing. We used the laundry service and the next day we found our clothes hanging in the corridor of the rooms. We stayed on New Year's Eve and had dinner here at a higher price than what is served. I do not recommend staying here also because of the almost exclusive presence of Russian tourists.
Reviewed: 20 March 2024 · Stayed in February 2024
Verified reviewReviewed: 23 February 2024 · Stayed in February 2024
Verified reviewVery bad services
Very small and bad rooms
Reviewed: 18 February 2024 · Stayed in February 2024
Verified reviewReviewed: 14 February 2024 · Stayed in February 2024
Verified reviewStaff good breskfast
Single bed terrible . We were given a fam room barely room for 3 adults with luggage
Reviewed: 13 February 2024 · Stayed in February 2024
Verified reviewIt's right on the beach and you can use sun beds for free. It has a restaurant and a bar.
We booked a room with private terrace but when we got there we have been told that that was the room. Basically no private terrace but only a table with 2 chairs outside our door in a communal area, very far from the real meaning of "private"(see photos) Place is really dated and it's in need of urgent tlc.
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewOnly the location I like
This hotel is not up to the standard for guests requirements. Sorry to see this type of hotel maintenance at Hikkaduwa which is very attractive city for tourism. Nad smell at the rooms and basic cleaning maintenance not done long time. Just sweeping and changing sheets and towels only.
Reviewed: 30 January 2024 · Stayed in January 2024
Verified reviewReviewed: 27 January 2024 · Stayed in December 2023
Verified reviewReviewed: 5 January 2024 · Stayed in January 2024
Verified reviewReviewed: 2 October 2023 · Stayed in October 2023
Verified reviewReviewed: 15 August 2023 · Stayed in August 2023
Verified reviewReviewed: 13 August 2023 · Stayed in July 2023
Verified reviewReviewed: 13 August 2023 · Stayed in August 2023
Verified reviewReviewed: 30 June 2023 · Stayed in June 2023
Verified reviewBeach side view from the hotel
But food was tasteless and damn expensive