Nothing major

Beautiful location by the river, comfy rooms, very friendly staff, great value for money

Stayed in May 2025

I had a wonderful stay! The room was spotless and very comfortable. The staff were incredibly friendly and welcoming, always ready to help with a smile. The meals were absolutely delicious—every dish was fresh and full of flavor. I also loved the beautiful view from my window—it made the stay even more relaxing. Plus, the location is perfect, close to everything but still peaceful. Highly recommend!

Stayed in May 2025

Overall, I had a very positive experience, and I cannot fault the hotel or its facilities. The only area for potential improvement is in staff training. While the staff were clearly trying their best, and were well-intentioned, they seemed to lack formal training in providing excellent customer service.

The food was delicious, and I appreciated the wide variety of choices available, despite the à la carte menu. The room was luxurious and very clean. Its location near the riverbank, surrounded by lush trees, created a tranquil atmosphere with the soothing sounds of flowing water. We appreciated the hotel's outbound training facilities, especially the boat rides on Samanalaweva reservior. The staff were very well-trained, and their guidance made the experience truly enjoyable.

Stayed in April 2025

Fantastic location right next to a beautiful river. Comfortable and cosy cabins. The staff are very friendly and helpful. Room price was good value. Our only problem was that the hotel was a bit run down and showing its age starting from the name board and reception area. Rooms need more pillows and coversheets. I guess we should have asked for one more bed sheet and extra pillows but were too tired after our day out. Didn't have meals in the hotel as there are other restaurants closeby.

Stayed in February 2025

Steps to the restaurant is difficult climb.

We enjoyed the stay. Some areas need an uplift. Overall im happy. Calm and quiet environment that was a plus.

Stayed in December 2024

It’s not kids friendly or elders friendly since have to climb up and get down in steps

The location and the river

Stayed in October 2024

Nothing! May be the location of the Restaurant close to the main road. Was compensated by the lovely views especially of Horton Plains.

The private big Chalets with a modern clean ensuite. The wooded setting near the water made it a super place to relax. The in-house SL breakfasts were superb

Stayed in October 2024

They charged me on my card the day before I went and then they charged me again at check out since they had not synced with their booking engine.

Everything

Stayed in August 2024

Nice location . Nice placements

Stayed in April 2024

The humidity.

The hotel manager, the kitchen staff, the helpfulness, the charm of the place, the instant hot shower, the spacious room.

Stayed in February 2024

The road side restaurant is a bit noisy but the food was very reasonable and delicious

The room/ cottage was lovely , the fed was super comfortable and the bathroom was really great with a powerful shower. The location of the cottage was so peaceful and quiet and you could hear any sounds from the road. Dirula went above and beyond to ensure we had everything we needed particularly a Wi-Fi router to help with some difficult personal issues we were having to deal with. Much appreciated. He also organised a driver to take us to Worlds End Hike. Cannot fault our short stay here.

Stayed in February 2024

The rockpool by the river was wonderful. The staff is very helpful and friendly

Stayed in January 2024

Wifi didn't work, even after they fixed it, it died 30 min later

Friendly staff, clean room, beatifull location

Stayed in January 2024

Dirty bathroom,shampoo and body wash bottles were not refilled. No coffee. TV wasn’t working.Staff was busy with the restaurant and doesn’t care about the resident guests.

Stayed in April 2025

Ants everywhere, hundreds of flying termite coming through the gaps in the windows, had to seal the windows with blankets and spend hours killing them, and still they were running around in the bed all night. The food was really bad quality, the noodles over cooked. And then the gardener trying to sell us stones. We asked if we could rent a kayak, but they could only do it with a guide, we didn't want that, so we said no, he kept talking about responsibility and security, and we said okay let's talk about hiking in the area ourselves, and then he talked about responsibility and security again, in the end we had to go to the room, but he came to our room and start arguing again, we had to tell him if he doesn't stop then we will leave the hotel.

Stayed in March 2025

The tablecloth shall be changed more often or at least when it’s dirty.

Everything. Probably the nicest room (cottage) during my bikepacking trip in Sri Lanka. Really down to the detail. Super flexible and helpful. Good food.

Stayed in January 2025

The hotel was in the woods, near the mountains and river. It was really peacefull to sleep in the room, because all you can hear ir the river next to the house and birds:) truly recommend! And also in the reception during the papers work the manager gifted us a Papaya drink. I was really pleased by that.

Stayed in January 2025

The room which is stand alone chalet is wonderful.

Stayed in December 2024

None I can think of. You need to be prepared to negotiate some steps.

Beautiful and peaceful location with a river in the Back yard. Surrounded by greenery and forest. Lasantha and staff are warm and friendly and went above and beyond. I was leaving early morning to Horton Plains for a hike and they had a packed lunch ready for me at 4 am! The food was traditional and tasty. There are 3 cottages for accommodation with good wifi, comfortable bed and hot water.

Stayed in November 2024

Much better if it is possible to upgrade facilities in the restaurant.

Nice location. Very calm & peaceful. Very good staff. Hotel manager very kind & helpful.

Stayed in November 2024

old rooms lack of garden lights. no hand rails for stairs in the garden area and dark at the night. no tv in one room and poor quality tv in other room.

Location is good bathrooms are good.

Stayed in September 2024

Nothing

We loved this place and found it completely by accident - I am so glad we did! Beautiful scenic views and very delicious food. Dulara Silva was the loveliest man and made our stay so fun. Organised loads of activists for us (trekking, kayaking, zip lining and waterfalls) He made sure we were always smiling. All the staff were incredible- nothing was too much trouble. Thank you!

Stayed in July 2024

The location of the place is out of this world, natural beauty, the river is so beautiful. Rooms were comfy, Apart from that the staff were really friendly. They also have many outdoor activities such as kayaking, outbound training activities, hiking, tracking, cycling, camping etc. etc.

Stayed in April 2024

The cabins to be much more improved with the price.

I like the spot it's close to the Belihuloya.

Stayed in April 2024