Opiniones del Salty Alchemy

Dear Ana, We appreciate your feedback, and we would like to take this opportunity to kindly ask all our future guests to read the description of our place before booking. We provide detailed explanations of all aspects that many people book our place for, even if some might find them unfavorable. We assume Ana did not read the description. In the description, we explain that: * Our place is more than a hotel; it’s a venue where you can enjoy shared spaces like the kitchen and living room (you share it with the owners and other guests from other 3 rooms) and sit with the owners to chat about Sri Lankan culture, the surrounding nature, surfing, or to get assistance with exploring the island. We offer this extra service to help our guests understand the country and its surroundings better, and we love doing it. If you’re looking for a hotel where you won't have access to this service and desire excessive privacy, our place may not be suitable for you. * We are big dog lovers, and dogs are part of our family, which is clearly stated in the description. If you are not a dog person, our place may not be ideal for you. We also mention this in the private message sent after booking, in case you did not read the description. Please read the description of any hotel before booking it 🙏🏽. We are forever grateful to our guests who specifically book our place because of the dogs 🫶🏽—yes, we have guests like that, and we love them 😊. * We also explain that we are located in a quiet area of Arugam Bay. The description even mentions how long it takes to walk to the center. For us and many of our guests, the location is a significant advantage, much like the dogs 🫶🏽🐾. * Our place offers air-conditioned and non-air-conditioned rooms—you, Ana, booked a non-air-conditioned room, which is why there was no air conditioning. * We really have no idea where the issue of "no shower" came from. All our rooms have a private bathroom featuring a shower 🤔. Additionally, like in many Asian houses, there is a toilet with a hose. If needed, we are happy to send pictures of our facilities to any future guests 🙃. In conclusion, this is the worst review we have received so far, and we believe it happened because some guests may not have read our description thoroughly. We strive to be as transparent as possible, which is why we provide a long description and real-life photos of our rooms since the beginning of our operations. We create this place putting a lot of love and effort into it and even though we sometimes might not be impeccable and we might not be perfect (who is 🤔😅?) but we definitely do know we do not deserve this evaluation. Best, Julia & Loku

Dear Ana, We appreciate your feedback, and we would like to take this opportunity to kindly ask all our future guests to read the description of our place before booking. We provide detailed explanations of all aspects that many people boo… Mostrar más