9.4

Reviews of Sapphire Garden Hotel

263 Three Singha Gama, Moragaswewa, 50150 Habarana, Sri Lanka, 50150 Habarana, Sri Lanka

  • 3.0 Poor
    Yixian

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Dinner was great!

    Aircon in 2 of the 3 rooms we booked wasn't working properly and the room stayed very warm throughout the night. Had a very uncomfortable night's sleep with both the fan and Aircon on. Toilet smelled of damp, and the open window without a net allowed all sorts of insects into the toilet. Shower head looked really old and yellowed.

    Property response:

    We are sorry that our hotel did not meet your expectations. The comment you made about the operation of one air conditioning unit was checked this morning and the compensator was replaced. You could always ask for a room change. We run a hotel in the jungle, and in the evening, if you leave the lights on and the windows open, no net will protect you from insects. Especially after rain. Regarding the amenities - we have clearly specified in the description of the rooms and bathrooms what is on offer and all the things we have described are included, so we do not understand what you expect more than we offer in the offer. We're glad you enjoyed your dinner and wish you a wonderful vacation.

    We are sorry that our hotel did not meet your expectations. The comment you made about the operation of one air conditioning unit was checked this morning and the compensator was replaced. You could always ask for a room change. We run a h… Show more

    Sapphire Garden Hotel
    25 August 2025
  • Matt

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Kaja

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Very helpful owners who were happy to help with any requests. Delicious dinner (homemade curries) available upon request for a reasonable price.

    Property response:

    Thank you 🙏

    Sapphire Garden Hotel
    29 August 2025
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  • Cockburn

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    We had a wonderful 3-night stay at Sapphire Garden, the rooms were spacious and clean with good air con. The rest of the property is truly lovely, with nice trees and plants surrounding you… We loved sitting out in the dining area in the evenings, playing games and had the delicious dinner every night. It was really relaxing. Breakfast was also excellent, with really good fresh bread - which was unusual to find on our trip! Wanda sorted our laundry for us within a day, very helpful. She is a lovely person and makes you feel at home. We stayed in a variety of places on our 2-week trip, all of them very good and varied price ranges, and this was definitely one of my favourites. The pool was very also lovely and very refreshing

    Not a dislike, but my only suggestion would be some cushions for the pool loungers.

    Property response:

    Thank you 🙏

    Sapphire Garden Hotel
    8 August 2025
  • Rebecca

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    LOVED our stay at Sapphire Garden!!! Wanda is a super lovely, chatty and friendly host who was extremely helpful and also super chilled. She gave you the options of eating in or Dining out, various different excursions and let you take your time and decide what you want to do - nothing was pushy at all. We slept so well and felt so relaxed. The room was spacious, and the real treat was HOT water !!! The swimming pool was an absolute delight. We used it daily before or after activities and we were lucky to basically have it to ourselves once or twice. We had dinner the first night and it was delicious- a variety of different curries. Breakfast was also plentiful and tasty. Whatever you needed, Wanda and the team were always around to help out.

    Property response:

    Thank you 🙏 we are waiting for you always

    Sapphire Garden Hotel
    25 July 2025
  • Aloma

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    The property is well located, clean and comfortable. The pool and spa were great and relaxing.

    Nothing

    Property response:

    Thank you 🙏

    Sapphire Garden Hotel
    11 July 2025
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  • Odd

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Nice and small resort on the Edge of the jungle. Large room, nice bathroom. The A/C and fan working good. Nice and tasty food. Friendly and profesjonal hosts.

    Property response:

    Thank you 🙏 Please everyone when you will be choosing our hotel, check our location because we can change everything but not the location of our hotel.

    Sapphire Garden Hotel
    10 July 2025
  • Max

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review
  • Jenny

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Lovely pool, rooms very clean, modern and comfortable with excellent A/C. Gardens with plenty of birds which were fun to watch.

    Property response:

    Thank you 🙏

    Sapphire Garden Hotel
    31 March 2025
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  • Mano

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    The Hotel is located in a very spacious location. We got one of the newer rooms. The hosts Lieyon & Wanda are very helpful. Explained everything you need to know at the check in. We had dinner one night and was tasty. Breakfast was very good, with fruits and vegetables and a curry. Fruit juice and a choice of Tea or Coffee. The pool has a jacuzzi which was excellent to help you relax after a busy day.

    Property response:

    Thank you 🙏 See you soon

    Sapphire Garden Hotel
    24 March 2025
  • Richard

    Reviewed: 21 March 2025 · Stayed in March 2025

    Verified review

    Great location meaning that with four nights and three full days you can see everything around the area. Wanda and Leo are brilliant hosts that sort everything for you. Breakfast was lovely and the evening food they offer is freshly cooked and always delicious. Cannot recommend enough!

    Nothing

    Property response:

    Thank you 😊🙏

    Sapphire Garden Hotel
    21 March 2025
  • Hans

    Reviewed: 19 March 2025 · Stayed in March 2025

    Verified review

    Breakfast including accomodating to my glutenfree diet, despite it not being their standard to offer sri lankan breakfast, flowers on the balcony, athmosphere in the restaurant, the service, the bed.

    I felt slight initial resistance to feedback (non functioning aircon, industrial lighting in the room, accidic pool, mediocre safari equipment and guide). Although some feedback was handled adequately eventually, and they had actively requested feedback, I was confused by the resistance I felt in their responses. Overall the host are very helpful and accomodating.

    Property response:

    Thank you All your comments have been accepted, heard and implemented by us. Your comments about the taste of pool water have been clarified and we have provided the cause of the acidity. We are not able to adjust the lighting for each guest but we provided a night light that gave you the required romantic lighting. The air conditioner has been cleaned and works fine. We take every comment about our hotel with great care to make our guests feel good. Thank you for visiting.

    Thank you All your comments have been accepted, heard and implemented by us. Your comments about the taste of pool water have been clarified and we have provided the cause of the acidity. We are not able to adjust the lighting for each gue… Show more

    Sapphire Garden Hotel
    19 March 2025
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  • Amy

    Reviewed: 13 March 2025 · Stayed in March 2025

    Verified review

    Fabulous stay at Sapphire Garden Hotel! Wanda and Leo were wonderful hosts and couldn't have been more helpful! We felt right at home. The breakfast was amazing, as were the curries for dinner. We loved being surrounded by nature and relaxing by the pool. The rooms were comfortable and very clean. We can't wait to come back one day!

    We cannot fault anything :)

    Property response:

    Thank you 🙏

    Sapphire Garden Hotel
    13 March 2025
  • Outi

    Reviewed: 11 March 2025 · Stayed in March 2025

    Verified review

    We loved this stay: nice modern rooms with a terrace where you can listen to the singing of the morning birds, super friendly service, excellent breakfast with fresh fruit, beautiful pool area and garden. Wanda and Leo took us around to excursions and gave us great travel tips. Go here and you will enjoy!

    -

    Property response:

    Thank you!! 🙏

    Sapphire Garden Hotel
    11 March 2025
  • Peter

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    Excellent hosts. Very good evening meal and breakfast. Lovely pool, relaxing and one to be recommended. Attracts very friendly guests from worldwide.

    Nothing really but perhaps the shower could have been a bit hotter and a kettle put in the room.

    Property response:

    Thank you 🙏 Due to electrical problems, it is not possible to use kettles in the rooms, but our staff always provides you with hot water, tea or coffee the shower has water heating in the head, so to get warmer water you need to reduce the flow

    Thank you 🙏 Due to electrical problems, it is not possible to use kettles in the rooms, but our staff always provides you with hot water, tea or coffee the shower has water heating in the head, so to get warmer water you need to reduce t… Show more

    Sapphire Garden Hotel
    21 February 2025
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  • Anna

    Reviewed: 12 February 2025 · Stayed in February 2025

    Verified review

    We booked Sapphire Garden Hotel very last minute for a one night stay and our only regret is that we couldn’t stay longer! The location is truly idyllic - right in the middle of the rainforest and we loved the outdoor pool. Swimming at sunset amongst all the greenery and nature was a real highlight. The dinner was easily one of the best ones we tried in Sri Lanka too - and each curry was really unusual but delicious. Like other reviewers have stated, Wanda and Leo are truly amazing hosts. They couldn’t have been more welcoming and were super helpful, friendly and accommodating - while also creating a really relaxed environment. It truly felt like a home from home :) Anna & Kostas

    Property response:

    Than you!

    Sapphire Garden Hotel
    13 February 2025
  • Elisabete

    Reviewed: 9 February 2025 · Stayed in February 2025

    Verified review

    Breakfast with a good variety. Leo and Wanda are very welcoming. They make us feel like family. They know very well the region giving excellent tips. Spacious room with comfortable beds.

    Property response:

    Thank you 🙏

    Sapphire Garden Hotel
    10 February 2025
  • Nunn

    Reviewed: 3 February 2025 · Stayed in February 2025

    Verified review

    Our favourite place in 3 weeks of travel, Wanda and Leo are such great hosts, amazing food , safari and location, thankyou so much, also accomodation for our driver an extra bonus

    Nothing

    Property response:

    🙏 thank you!!!

    Sapphire Garden Hotel
    3 February 2025
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  • Zoltán

    Reviewed: 14 January 2025 · Stayed in January 2025

    Verified review

    Wanda and Leo are awesome hosts! They are so kind and the place is so lovely, quite and natural. One of the best place in sri lanka! :)

    Property response:

    Thank you!!!🙏

    Sapphire Garden Hotel
    15 January 2025
  • Anne

    Reviewed: 13 January 2025 · Stayed in January 2025

    Verified review

    The staff were very attentive and helpful. The food was excellent, particularly the evening meal. The room and facilities were what you would expect for the price.

    The room wasn’t serviced daily.

    Property response:

    Thank you. Yes in our hotel we clear room. Our guests are informed upon arrival that the room cleaning is at the guests' request as well as the change of towels. At your request the room was cleaned and the towels were changed this information is also on booking we care about the environment

    Thank you. Yes in our hotel we clear room. Our guests are informed upon arrival that the room cleaning is at the guests' request as well as the change of towels. At your request the room was cleaned and the towels were changed this inform… Show more

    Sapphire Garden Hotel
    13 January 2025
  • Carmen

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review

    Very nice hosts, loved chatting with Wanda and Leo om the evenings! Amazing food, the curries for dinners were the best we ever had. The location is right in the jungle, so we made friends with gekkos and squirrels. A great stay!

    Nothing.

    Property response:

    Thank you! 🙏

    Sapphire Garden Hotel
    7 January 2025
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  • Vidugiris

    Reviewed: 22 December 2024 · Stayed in December 2024

    Verified review

    Very welcoming hosts and good hospitality. Good value for money. Great location for seeing Sigirya, Dambulla and Anaradhapura.

    Best to be accessed by car, otherwise would've been very hard to find.

    Property response:

    🙏 thank you Dear Sirs, we can change everything in our hotel, but not the location!! You choose the place and it is marked on the map in google, please before booking consider whether you like the place in the center of Habarana or near the park in the jungle.

    🙏 thank you Dear Sirs, we can change everything in our hotel, but not the location!! You choose the place and it is marked on the map in google, please before booking consider whether you like the place in the center of Habarana or near th… Show more

    Sapphire Garden Hotel
    22 December 2024
  • Mahima

    Reviewed: 7 October 2024 · Stayed in August 2024

    Verified review

    We had a delightful stay at this small family-run hotel. Leo and Wanda clearly have a tremendous amount of warmth and experience, as well as local knowledge. They made us feel very welcome, and their catering (both breakfast and dinners) was excellent.

    A heads up that this is a little way out of the main Habarana town (however, it is easily accessible by tuk tuk).

    Property response:

    Thank you!🙏

    Sapphire Garden Hotel
    8 October 2024
  • Dorota

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    It was the best place in our 2 weeks holidays in Sri Lanka. Great owners, Wanda and Leo, great place in green nature, many interesting places to visit max 1 hour from Habarana. The best breakfasts we had there. We ate every evening dinners there and that was the best curry dishes we had during holidays. Swimming pool, great ajurweda massages in neighbour. Wanda and Leo helped us to arrange everything and we spent together nice evenings! Highly recommend!

    Property response:

    Thank you 🙏

    Sapphire Garden Hotel
    27 September 2024
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