Reviews of Thaala Bentota 5 stars
Bentota, 80500 Bentota, Sri Lanka

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe beautiful gardens, pool and overall vibe of the hotel. Classic ambiance and quality feel of a hotel that’s been around for a while and knows exactly how to do it properly. 2 lovely pools, perfectly manicured lawn with gorgeous swaying palms, daybeds and loungers, stunning beach out front… what more could you want!
The coffee! All the other f&b was amazing but the coffee was undrinkable.
Dear David, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of service. We have take a note of coffee concern and will take necessary actions. Looking forward to welcome you back to Thaala in the near future. Best regards, Team Thaala
Dear David, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard o… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewGreat location, clean and large rooms and great buffet breakfast. We could stroll out from our room and sit on the veranda and enjoy the ocean views. Great place to relax and unwind.
A la carte dinner options were a bit limited at the bar.
Dear Melody, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of service. Thank you for highlighting A la cart menu option and currently we are working on it. Looking forward to welcome you back to Thaala in the near future. Best regards, Team Thaala
Dear Melody, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNice location close to beach Clean Attentive staff Comfortable rooms Very good breakfast
The breeze bar was a let down in terms of service and food
Dear Vivek, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of service. I do apologize for the inconvenient course during your meal at Breeze. We will looking to them and will take corrective actions. Looking forward to welcome you back to Thaala in the near future. Best regards, Team Thaala
Dear Vivek, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard o… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe loved the Geoffrey Bawer design. Staff were helpful and friendly. The rooms were beautifully appointed, room attendants Saman and Naveen kept our rooms clean, and picked fresh flowers each day. We enjoyed the great selection of meals. The pool was divine.
Smoking all over the resort, around the pool and in eating areas was awful, we didn’t find this in any other hotels in three weeks of travelling around Sti Lanka. One day the hotel hosted a corporate group who took over the resort and pool leaving cigarette butts and rubbish when they left, as a result the pool was closed all the next day for cleaning.
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything was good, and we had a good breakfast, and the staff is very friendly.
Nothing.
Dear Fernando, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of service. Looking forward to welcome you back to Thaala in the near future. Best regards, Team Thaala
Dear Fernando, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standar… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewIt is beautifully designed, not surprising given that the architect is of deserved international renown, a perfect size in terms of space and people and run by staff who care about their customers. The sea and the beach are steps away.. We stayed afterwards in the Cinnamon Bentota, a much bigger and more expensive property. For us, Thalla wins every time.
Nothing.
Dear John, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of service. Looking forward to welcome you back to Thaala in the near future. Best regards, Team Thaala
Dear John, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe room
Dear Mahvish, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of service. Looking forward to welcome you back to Thaala in the near future. Best regards, Team Thaala
Dear Mahvish, Greetings from Thaala Bentota Resort! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewExcellent location. .Loved the architecture and the ambiance. The entrance and the lobby were just amazing. Breakfast options were good too.
The shower pressure was too low and even after reporting it, the pressure didn't increase to a proper level. Was staying there for 3 nights so that was a bit of a negative for me. During breakfast, both tea and coffee were not fresh as by the time I drank, the brew had become really bitter. Had to ask for a fresh cup every day.
Dear Guest, Greetings from Thaala Bentota ! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of service. Highlighted concern areas are well noted and will take necessary actions. Looking forward to welcome you back to Thaala in the near future. Best regards, Team Thaala
Dear Guest, Greetings from Thaala Bentota ! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of ser… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewComfortable rooms and we can just walk out to the pool and beach. The breakfast was good too.
Pool closes at 7 if it was 8 we would be happier.
Dear Nooruddin, Greetings from Thaala Bentota ! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of service. Looking forward to welcome you back to Thaala in the near future. Best regards, Team Thaala
Dear Nooruddin, Greetings from Thaala Bentota ! Thank you for choosing Thaala Bentota for your holiday and sharing your honest feedback. Your rating is highly appreciated and this inspire our team continue upholding our high standard of… Show more