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Reviews of Serendipity Mirissa

Kamburugamuwa Mirissa Road, 81750 Matara, Sri Lanka

#37 of 43 hotels in Matara

Guests' Choice

Review Score

Based on 16 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    10.0

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Showing 1 - 16

  • Reviewed: May 1, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Small portions of food for breakfast.

    Friendly and accommodating staff. Especially Ashen the acting manager was very pleasant and helpful with everything we needed.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    8.0
    The hotel is very nice, clean and at the good location. The personnel are kind and helpful.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights

    The cleaning should be without asking.

    The breakfast was very delicious, the hotel is very new and clean.

    Stayed in April 2025

  • Reviewed: April 4, 2025

    9.0
    Very nice hotel with big potential
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 4 nights

    There was a bit of confusion about breakfast, which might be because the hotel is pretty new. Though the size of the breakfast could be a bit bigger and would be great if it would include coffee AND juice, not only one of them.

    The hotel (including the room) and restaurant is really beautiful. The staff is friendly. There's a nice private beach belonging to the hotel.

    Stayed in March 2025

  • Reviewed: June 10, 2025

    10
    Lovely
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room doesn’t have TV

    Everything good

    Stayed in June 2025

  • Reviewed: May 19, 2025

    2.0
    A disappointing & sad end to our holiday
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    A few issues with our stay.... There is NO WiFi! There wasn't a fridge or mirror in the room, it's advertised as Mirissa but it's actually just a six bedroom hotel on the main road 15 mins tuk tuk journey away. It's also a red flag beach so not able to go in the sea. However... the main problem with our stay was the staff! I am appalled to say that I walked into our room to find the cleaner going through my suitcase! She had unzipped my case, unzipped my travel wallet and was caught with her hands in my handbag! I have never experienced anything like it... absolutely disgraceful! I called the manager straight away and he (and all the other staff members) came to the room and just stood there! The cleaner broke down in tears... sadly I don't feel they were tears of remorse, more tears that she'd been caught! It made the final day of our stay very uncomfortable... couldn't wait to leave. I have emailed the hotel manager & the managing director but as expected, I have not had a reply! If you choose to stay here.... be warned!!! Keep all your valuables with you at all times. It's so sad because everywhere else that we stayed in Sri Lanka was wonderful.... just finished our trip with a really bad experience.

    The property is brand new.... however, lots of finishing off to do! The furniture is lovely & it all looks very nice.

    Stayed in May 2025

  • Reviewed: May 3, 2025

    10
    Best Holiday ever
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night

    I loved everything

    We loved Serendipity. The staff, location, chef, everything was perfect. Will definitely be coming back. East Tuk tuk to spas, meditation and yoga. Beach and view stunning. Were meant to travel onward but decided to stay in Marissa the whole vacation. Thanks to all the staff, see you again soon Victoria and Bree

    Stayed in April 2025

  • Reviewed: April 16, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night

    The breakfast portion provided was insufficient, and unfortunately, the manager on duty was quite rude. Despite the check-out time being clearly stated as between 11:00 AM and 12:00 PM, we were asked to check out exactly at 11:00 AM, which was both inconvenient and unprofessional.

    The beachfront was beautiful and well-maintained, providing a relaxing atmosphere throughout our stay. The staff were warm.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    1.0
    Horrible experience
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 5 nights

    The accommodation was recently opened; we found it on Booking and Instagram, where the image of the place looked "perfect." We stayed in a room with a child (city view). The view was into a completely noisy street (highway), blocked by wooden planks. Opposite the hotel is a cemetery. Next to the hotel is a disgusting building and construction mess, absolutely dangerous for children. There is a restaurant and bar "Zephyr" next door (loud music every evening). Room: Inside the room, there is air conditioning that sucks in the stench from the street (vehicle fumes, etc.) and fried food smells. It is totally toxic! You can’t sleep in the room, let alone relax. According to the description on Booking, the room was supposed to include the following amenities (crossed-out ones were not provided). The rooms were not clean (not mopped, only swept). The toilet and everything else were not clean; we even found a cockroach in the room. We immediately filed a complaint and requested to be moved to a room with a sea view or another room that had a closet so our things wouldn’t be lying on the floor. It was promised that this would be resolved the next day. An endless communication with the hotel followed, and we agreed that for the safety of our children and for hygiene reasons, we would leave the hotel, and the hotel would refund us for 3 nights. Everything was confirmed, but at check-out, the manager changed his mind, and we spent hours arguing about the resolution. Eventually, they told us they would not return anything and we could file an online complaint via Booking. One child had a stomach virus after checkout and one adult as well. We've been in Sri Lanka for a longer period, and this is the first time something like this has happened. We do not recommend staying here at all.

    Hezké vybavení restaurace a výhled na moře

    Stayed in April 2025

  • Reviewed: March 29, 2025

    10
    Hidden gem in Mirissa
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff, excellent food great location. To sum it a fabulous stay

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Serendipity Hotel in Sri Lanka is the perfect choice.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    If you're looking for a stylish, serene getaway with stunning sea views, Serendipity Hotel in Sri Lanka is the perfect choice. The hotel offers a beautiful and peaceful atmosphere that allows you to truly unwind. What sets it apart is the exceptional service, particularly from the manager and the owner, who are both incredibly helpful, kind, and attentive to every need. They go out of their way to ensure your stay is as comfortable and enjoyable as possible. The location, with its breathtaking views of the ocean, is ideal for anyone seeking relaxation and tranquility. The addition of yoga sessions makes it even more special, allowing you to rejuvenate both your body and mind. Whether you're in the Mirissa area for a peaceful retreat or to explore the surroundings, Serendipity Hotel offers the perfect base for your stay. Highly recommended!

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    A Slice of Paradise!
    • Business trip
    • Solo traveler
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night

    We were welcomed with warm hospitality and a laid-back yet luxurious vibe from the moment we arrived. For those who love a hearty start, the avocado toast with poached eggs and the Sri Lankan-style dhal with coconut roti were absolute standouts. The restaurant and cocktail bar were highlights of our stay! It's a beach front property. If you're looking for a stylish, relaxing, and truly special place in Kamburugamuwa, Serendipity Mirissa is a must-visit! We can't wait to return.

    Stayed in March 2025

  • Reviewed: June 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small and noisy room /we have room with street view but the road was really noisy at night/

    Stayed in June 2025

  • Reviewed: August 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: July 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: April 21, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in April 2025

Showing 1 - 16

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