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Reviews of Hotel Shanelo 2 stars

no.78/11, poruthota road, eththukala, negombo, 11500 Negombo, Sri Lanka

#34 of 128 hotels in Negombo

Guests' Choice

Review score

Based on 88 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 29 March 2025

    9.0
    It was very good as Grand Finale with my SL Trip
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room with Balcony
    • Stayed 2 nights

    Would be better if there will be a luggage rack and little lighting (white) in the room.

    The location was perfect, Shamaine was very helpful and accommodating, the bed sheets are fresh and clean

    Stayed in March 2025

  • Reviewed: 24 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    The credit card machine did not accept foreign cards, which was an inconvenience.

    Overall gr8 host. Limited facilities within the hotel. But very quiet and away from noise. Also situated close to shops, restaurants and beach.

    Stayed in March 2025

  • Reviewed: 20 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice large room with balcony. The lady running the place was very pleasant and helpful and the breakfast was really good. Lovely grounds too .

    Stayed in March 2025

  • Reviewed: 17 March 2025

    8.0
    Clean and worth the money.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We requested an early breakfast which the hostess was not too happy about. But furthermore a great stay.

    The rooms were big and the hotel is very clean. The breakfast is delicious and the garden is beautiful.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The worst thing was that our room was full of mosquitoes; we must have killed at least 15 until late at night and still didn’t catch them all. The walls could very well do with a coat of paint and the room im general with a good wipe down. The quote for a taxi to the airport we got from the manager lady was outrageously high and we ended up spending a third of what she quoted us on a taxi we organised ourselves. Breakfast was interesting/unusual (eggs, bruschetta, hashbrown). Certainly not a bad place to stay, but overpriced for what it is.

    Good location just off of the main road. Very spacious room with a big bed and good WiFi.

    Stayed in March 2025

  • Reviewed: 23 February 2025

    8.0
    Good location reasonable price helpful owner.
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Alley access unlit at night but outside owners control.

    Breakfast not taken so cant comment. Property was clean and very nice. Owner very helpful in accomodating our cycles. Very peaceful and relaxing stay. Short walk to local restaurants and beach.

    Stayed in February 2025

  • Reviewed: 15 February 2025

    7.0
    Last min booking, arrived late from the airport. It was perfect for our situation.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, convenient

    Stayed in February 2025

  • Reviewed: 7 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ease of check in, I arrived quite late but someone was there to meet me.

    Stayed in February 2025

  • Reviewed: 3 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Good location, close to restaurants and shops. Excellent Wifi. Friendly staff.

    Stayed in January 2025

  • Reviewed: 29 January 2025

    7.0
    Comfortable but short
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I got bitten by mosquitos

    Good location

    Stayed in January 2025

  • Reviewed: 12 January 2025

    9.0
    Super friendly, clean, and comfortable!
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Its right adjacent to one of the main tourist roads with lots of restaurants. Some people might like this.

    Great room we booked for one night as a layover with exceptional facilities! - Unlimited free soap dispensers - Unlimited free use of shower - Unlimited free use of AC system - Unlimited free use of sleep furniture (For duration of stay)

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    Clean, comfortable, convenient.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable room. Just across the road from the beach and near plenty of restaurants and provision stores. Friendly and helpful hosts.

    Stayed in December 2024

  • Reviewed: 1 August 2024

    9.0
    Very accommodating.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi didn’t work for most of our stay. I did have a SIM card however so it wasn’t a big problem.

    Very accommodating, very clean.

    Stayed in July 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had bad luck with some quiet loud neighbours.

    Very friendly owner and nice restaurants nearby. Breakfast was great

    Stayed in January 2024

  • Reviewed: 25 March 2024

    9.0
    Great value option by the beach in Negombo.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    It would have been nice to have a fridge in my room. The power is turned on using a key fob, I suspect so that guests don't leave the AC running all the time when they're out. I needed to charge several items ahead of my flight back to the UK, and could only do this when I was in my room.

    Great hotel only metres from the beach in Negombo. Room was clean and comfortable, with an excellent AC unit to keep me cool. Breakfast was delicious, and cooked to order. Great value for money. V highly recommended.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    no elevator

    coconut sambel is great!!

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    We enjoyed the hotel and the area. The response to any requests was quick and helpful. Would recommend this value for
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    We stayed for 7 nights. Did not fully meet Booking.com description of facilities. I.e there was no safety deposit box, had to request a fridge which was delivered the following day but was not a mini bar. Tea, coffee and milk were not replenished unless asked for, this was also the same for towels and room cleaning. However the response was good.

    Lovely room, helpful management and staff. Close to beach, shops and restaurants. Breakfast was good and plentiful. Sharmen was very helpful and made every effort to make our stay enjoyable. Which it was. It was very good value for money despite some minor things mentioned below.

    Stayed in February 2024

  • Reviewed: 9 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly service. The location was convenient and walking distance to all the restaurants. Calm environment.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Recommended option in Negombo
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite room, excellent breakfast, very helpful staff

    Stayed in December 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room needs renovation. But the price is cheap so its fine.

    Its close to the beach just 5min. Close to wester restaurant Boho. I guess one of the best hotels there. Staff very nice and helpful and they smile a lot

    Stayed in September 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillow was very uncomfortable…wasn’t able to sleep because there was no possibility to darken the room completely and it was very noisy the hole night because of a nearby night club

    Room was very clean and the host was very friendly

    Stayed in October 2023

  • Reviewed: 5 July 2023

    8.0
    Nice clean hotel with a great host
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location, nice quiet rooms. Straight across from the beach. The host was very nice and also organised airport pick up and transfer to Sigiriya.

    Stayed in July 2023

  • Reviewed: 12 April 2023

    7.0
    Very good value for money!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location, very central and very close to the beach. excellent car parking as well. 10/10 for the breakfast.

    Stayed in April 2023

  • Reviewed: 21 March 2023

    9.0
    Excellent
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    There is no place for a swimming pool.

    Excellent welcome and friendly, dedicated, family run hotel, Short distance to the wide beach.

    Stayed in March 2023

Showing 1 – 25

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