9.0

Reviews of Shangri-lanka Villa

23 De Alwis Road, 80500 Bentota, Sri Lanka

  • Emma

    Reviewed: 1 June 2025 · Stayed in March 2025

    Verified review
  • Zena

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review

    Loved the easy going friendly staff , loved the surroundings, the chef was amazing. Rohan was very helpful the staff were always smiling and very welcoming . The pool was a fabulous temperature and it was so peaceful. Also loved the friendly dogs .

    The only thing is the beach was not near , but it was only a short Tuktuk ride and did not cause us any problems

  • Phil

    Reviewed: 5 April 2025 · Stayed in April 2025

    Verified review
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  • Peter

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    Food and drink good. Spacious rooms. Pool excellent. Staff friendly.

  • Johan

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review

    The rooms are very spacious and thoughtfully designed with great attention to detail. The staff is kind and helpful, although you do need to seek them out if you require assistance or if anything is missing. The property features a beautiful garden, and the pool is amazing – a perfect place to relax

    The rooms are spacious but could benefit from additional lighting. Our bathroom had an open window without a cover, and part of the ceiling was open to the outside, which unfortunately allowed mosquitoes and cockroaches to enter. There were no mosquito nets in the room, so we ended up with quite a few bites by the time we left. The internet connection is also very weak, making it nearly impossible to access the internet from the room. While the location is beautiful, the listing stated that the beach was an 8-minute walk, but in reality, it takes 20+ minutes to get there. Dining at the property is quite expensive, with prices more in line with high-end hotels. While the food is good, it doesn’t quite match the standard expected at those price points. Overall, the place has potential but needs some improvements to match expectations

    Property response:

    Thank for taking the time to give us your feedback and noticing the details and spacious quality of the rooms We are sorry you were not keen on one of the rooms allocated. We gave it to you as you had booked for 2 rooms 4 adults and 1 kid but had 2 kids. You advised in advance and asked for a single bed for the extra kid which we supplied free of charge but it needed to be the room with superking and 2 singles in adjoining room. The bathroom on this suite is a good size but not as large as the other rooms so needs the air circulation for 4 people showering. Usually as long as bathroom to bedroom door and bedroom doors are closed dusk and dawn and the mosquito coils are burnt it is ok. We don't have nets because fans are more helpful really and we have a/c in both rooms. We will consider whether people require a net but have not been asked before. The beach is 900meters from the beach and will take different people longer or shorter to walk. Tuk tuks are always available. The food and drinks in Bentota at the high end hotels in my experience is really quite expensive so I have not experienced that but Bentota in general is more expensive other resorts but generally has a higher standard. There are plenty of cheap local restaurants, mid-range and high end in Bentota so its easy to find what you want. We supply a service to our guests that don't want to go out but want a quality meal. We employ a chef to this purpose just for our own guests. Fresh food is bought fresh every day and any seafood will be straight from the harbour. Many guest take half board option which is good value. We have a lot of families staying who have mentioned in reviews how much the kids loved the pool and gardens as you did and the friendly staff that will bring free tea and coffee for the parents to the pool and own balcony. Overall we meet guest expectations and so sorry in this case we didn't reach yours. r

    Thank for taking the time to give us your feedback and noticing the details and spacious quality of the rooms We are sorry you were not keen on one of the rooms allocated. We gave it to you as you had booked for 2 rooms 4 adults and 1 kid b… Show more

    Shangri-lanka Villa
    7 March 2025
  • Benedikt

    Reviewed: 10 February 2025 · Stayed in January 2025

    Verified review

    It is a real hideway dream. You should try bananasplit!

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  • Michelle

    Reviewed: 6 February 2025 · Stayed in February 2025

    Verified review

    It was beautifully laid out and very serene. The room was spacious and maintained well throughout our stay. I loved how friendly and helpful everyone was and also that they offered free tea and coffee and the chance to fill up our water bottles as often as we wanted. The massage treatment was perfect and the groundskeeper really helped us understand the flora and fauna surrounding us.

    No serious issues but I think some people may think it is located too far from the beach and other amenities. We were happy to walk 10 -15 mins to the beach but some may find that difficult. Similarly re distance to other restaurants. On the positive side someone was always available to call a tuk tuk when needed.

  • Brian

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review

    Everything!!

    Nope!

  • Brian

    Reviewed: 22 January 2025 · Stayed in January 2025

    Verified review

    Beautiful hotel, spacious rooms, quiet but not remote, friendly people. Simply fantastic!!! If we're ever again in the area we'll both definitely want to stay here again. HIGHLY recommended!

    Can't find anything to fault at this price level (I've been in the hotel business for 20+ years).

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  • Camille

    Reviewed: 14 January 2025 · Stayed in January 2025

    Verified review

    The property and the garden are beautiful, the room amazingly big, clean and comfortable, the swimming pool lovely, the dogs adorable and the staff very nice. The location was very convenient, quietly nested in a peaceful lane, less than 20min walk from a wonderful beach. The owner is also a lovely man. It was such a great find! I would come back without any hesitation.

    I wish they served real coffee and not Instant coffee, at least as an Add-on option! Breakfast was ok but quite expensive for the quality.

  • Toby

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review

    Rohan and staff excellentl, anything you needed sorted asap. The rooms are by far the biggest we have stayed in , in Sri Lanka and this is our 3rd visit. Planning on staying at there sister hotel in yarla on our 4th visit.

    Nothing

  • Clement

    Reviewed: 4 January 2025 · Stayed in January 2025

    Verified review

    Central - clean - beautiful - great swimming pool

    Nothing

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  • Helen

    Reviewed: 2 January 2025 · Stayed in January 2025

    Verified review

    Tranquil setting, lovely swimming pool and spacious rooms

    Mosquitos

  • Raghu

    Reviewed: 1 January 2025 · Stayed in January 2025

    Verified review

    staff was very nice

    location is not good

    Property response:

    Thank you for acknowledging the staff as being excellent. It is much appreciated This is the first time we have ever had review score this low but feel that we can't offer any explanation or defence as we have not enough feedback to know why. It seems unreasonable so we are presuming it was a mistake.

    Thank you for acknowledging the staff as being excellent. It is much appreciated This is the first time we have ever had review score this low but feel that we can't offer any explanation or defence as we have not enough feedback to kno… Show more

    Shangri-lanka Villa
    2 January 2025
  • Isabel

    Reviewed: 25 December 2024 · Stayed in December 2024

    Verified review

    This was my third stay at the property, so I think that says it all! I just love the peacefulness of the place and the natural surroundings. There's a lovely pool, a beautiful, well-maintained garden area and the rooms are huge and tastefully decorated and a bonus you don't often find - lots of hangers to hang up your clothes!! Really comfy bed too! Delicious breakfast with great touches like proper sausage, a slice of lime for the papaya and home-made jam! The Sri Lankan option is really tasty! The staff were great - you only have to ask and they will brew you a complimentary pot of tea - and it was really nice to be remembered by both the chef and the massage lady - I enjoyed two massages while I was there. Finally, when the driver who was booked to take me to my next location wasn't able to make it, Rohan stepped in and drove me himself - now that's hospitality at it's best!

    What do you think....????

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  • Katarina

    Reviewed: 18 December 2024 · Stayed in December 2024

    Verified review

    Nice spacious rooms with air conditioning, on suite bathroom and big veranda, lovely swimming pool. Really tasty food, had some amazing sea food fish and prawns for dinner. Very friendly and helpful staff.

    WiFi not working well.

  • Bence

    Reviewed: 10 September 2024 · Stayed in September 2024

    Verified review
  • Reine

    Reviewed: 14 August 2024 · Stayed in August 2024

    Verified review
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  • Prina

    Reviewed: 1 June 2024 · Stayed in March 2024

    Verified review
  • Prina

    Reviewed: 1 June 2024 · Stayed in March 2024

    Verified review

    Amazing place to stay- huge, very clean and welcoming rooms in gorgeous serene setting, a sanctuary. Lovely staff (loved the fresh coconut) who were very accommodating (esp with transport, tours and rickshaws) and all the food was delicious. Beautiful empty white sand beaches just a very quick and cheap rickshaw ride or 10-15 min walk away. Highly highly recommend.

    Everything was fabulous, the only thing to be aware of is there are two harmless and friendly dogs at the property that will come to the tables to try to have your food. Could be a bit bothersome at times but the staff would try to move them away when they could.

  • Christian

    Reviewed: 27 April 2024 · Stayed in March 2024

    Verified review

    Beautiful place, only 5 suites, very clean, excellent food, recommended.

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  • Camilla

    Reviewed: 13 April 2024 · Stayed in April 2024

    Verified review

    Shangri Lanka is a gem of this paradise island of sunshine. Rohan is a fantastic host, the staff impeccable, the chef the best we found in our experience in Bentota. we hope to be able to get back one day

  • Paul

    Reviewed: 2 April 2024 · Stayed in March 2024

    Verified review

    Everything, beautiful, well presented, the owner, Rohan and his staff were happy to help and accommodate us in every way. A very wonderful place in every way.

    Nothing.

  • Gwyn

    Reviewed: 16 March 2024 · Stayed in March 2024

    Verified review

    Amazing place peaceful spotless friendly some of the best food we had in Sri Lanka

    Possible a little far out but Rohan we call a tut tut guy who is lovely and it's so cheap

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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