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Reviews of Solace Ella

Ella kithalella road, 90090 Ella, Sri Lanka

#309 of 394 B&Bs and Inns in Ella

Guests' Choice

Review score

Based on 43 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.8

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Showing 1 – 25

  • Reviewed: 10 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Staff is very friendly. They supplied all the facilities we need . Very safe and calm location .

    Stayed in August 2025

  • Reviewed: 9 July 2025

    8.0
    Nice rooms with nice terrace
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    We only had one night in Ella and left early the next morning to catch a train. The rooms were nice and clean, and the host friendly. The terrace was great to sit outside.

    Stayed in July 2025

  • Reviewed: 16 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The owners were super nice and friendly and even gave us complimentary breakfast and coffee which was so nice of them. I couldn’t recommend this place enough, one of the best places we’ve stayed on our whole travels!

    Stayed in May 2025

  • Reviewed: 12 March 2025

    9.0
    Great breakfast, comfy beds, clean and great view.
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    For the price it was exceptional, no issues at all !

    The room was spacious and comfortable. The balcony area- which was very spacious with a huge rocking chair, table and chairs - led onto a beautiful view- we even saw monkeys playing in the nearby trees! The shower was hot and all the linen was very clean. The breakfast was plentiful and delicious- local home made dishes, as well as loads of fruit and toast. Great place to stay!

    Stayed in March 2025

  • Reviewed: 23 January 2025

    9.0
    Solace Resort review
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Just advice, not complains.. Even though there is WiFi available, there was zero signal in the rooms, maybe they need to check that. A repaint of the room is really required, because it is a bit moldy and there is a hint of mold smell.

    The owner is extremly friendly and helpful. The room and bathroom were ok and the view from the balcony was amazing. Breakfast served at the property very good.

    Stayed in January 2025

  • Reviewed: 22 January 2025

    8.0
    Good budget stay
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    A little out of town, stairs could be challenging for some.

    Good sized room with 2 beds, comfortable, clean and nice balcony area. Good breakfast, friendly host.

    Stayed in January 2025

  • Reviewed: 23 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Good place good service

    Stayed in December 2024

  • Reviewed: 17 December 2024

    8.0
    Amazing Breakfast
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    stairs

    it was a decent room with a very clean bathroom. everything was nice. Good breakfast too.

    Stayed in December 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Damith was very courteous and helpful. He was also very knowledgeable about the are and offered us a lot of advice on places to go and see.

    Stayed in August 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    Although comfortable, mattress was a little soft on one side, nothing a rotation won't fix.

    Location was close 300LKR from town yet up in the hills overlooking Ella Rock. Food was excellent, ate here every night. Run by a young family with excellent customer service skills. Hired a scooter from guest house.

    Stayed in March 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    The owners were very helpful and took care of us very well. The view of Ella rock from the room is breathtaking.

    Stayed in December 2023

  • Reviewed: 14 November 2023

    9.0
    Lovely room
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    The staircase to reach the hotel didn’t have rails which could be a problem for some people.

    The room was nice and had a good view. The beds were comfortable and they had warm covers. The hosts were very kind and helped arrange tuktuks to and from the hotel. Breakfast had a nice presentation. Damith was always there to help.

    Stayed in November 2023

  • Reviewed: 15 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    The place is close to road and has big windows, sometimes noise comes when buses pass by...

    Very kind and outgoing owner. He helped me in everything I needed, including transfer and bike rent. Breakfasts and lunches were varied, very tasty and not expensive) Amasing view from the balcony.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    lovely stay .. must visit !!
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights

    they could have advised us to take the train to Unawatuna, ( station is about 15 mins away ) but they only knew about a taxi service, which is very expensive compared to taking a train. this was mostly our mistake , certainly do your own research for travel to other places. / when we visited in July, construction was yet going on downstairs.

    The care takers were exceptionally good at their service. very helpful. Excellent breakfast, with local food. A special thanks to Madhu and her husband. we also rented a bike from them.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    The wall is a little moldy

    Friendly owner, beautiful view, tasty breakfast.

    Stayed in June 2023

  • Reviewed: 24 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Many local food outlets were there around the property, but none of them were open during our stay.

    Nice and calm location with a good view. Tasty food. Friendly service. A little far from the centre, which is around 20 minutes walk, but that's worth the view on the way. Also, you can get the buses to Ella and Bandarawela from the doorstep. Can get a tuk for a reasonable price from Ella to the location. If you need, they will arrange a scooter to travel around. Grocery shops are also there nearby.

    Stayed in June 2023

  • Reviewed: 16 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    the Wi-fi was not fast enough for me to be able to work online and my phone didn’t have a decent Internet connection there either, so I had to leave. The place is far from the centre, keep it in mind if you don’t have your own vehicle.

    the room was fully furnished, it even had a desk (and a kettle) the view was nice I got to try traditional Sri Lankan food for breakfast the bad and the pillows were really comfy

    Stayed in June 2023

  • Reviewed: 1 September 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Lovely spot 15 min walk out of town. There are a few cafe/restaurants close by. Accommodation was comfy and host was supper helpful.

    Stayed in August 2025

  • Reviewed: 19 July 2025

    1.0
    If you are concerned about “quality”, this is not the place.
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 1 night

    The property is significantly different from what is shown in the pictures on the website. There is a persistent bad smell coming from the bathroom, and more critically, the place is extremely unhygienic. It appears that the rooms are not cleaned between bookings. We booked both chalets. In one, there was no duvet cover, while in the other, the duvet cover was unwashed and visibly dirty. One pillow had no cover, and the cover on the other pillow was torn and unclean. There is no responsible person present on-site at night. Although the owner claims to be available by phone, it took over 20 calls before he answered. He promised to come and replace the pillow and duvet cover but never showed up. We thought he would at least apologize the following day, but he acted like nothing happened. Absolutely unprofessional and disgusting!!! Additionally, the stairs lack a handrail, making them hazardous, especially for elderly guests and children. Overall, both the property and the management need serious attention and substantial improvement if they wish to continue operating in the hospitality industry.

    The mountain view and the spacious balcony (privacy will be a concern unless you book both chalets as the balcony is shared). The owner is a nice gentleman to talk to though lack in professionalism.

    Stayed in July 2025

  • Reviewed: 24 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    DAMITH IS THE BEST HOST ! Very nice and helpful

    Stayed in April 2025

  • Reviewed: 30 March 2025

    10
    Totally recommended
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect, breakfast was amazing

    Stayed in March 2025

  • Reviewed: 23 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Everything is good and service. Also good. I like this place.

    Stayed in September 2024

  • Reviewed: 13 August 2024

    10
    They treated us like friends.
    • Leisure trip
    • Group
    • Chalet
    • Stayed 1 night

    I was here with three other friends of mine. We were able to stay really free. Because they treated us like friends. The food was also delicious. I'll definitely choose this place if I plan to visit this area again. I thank them again for the way they treated us.

    Stayed in August 2024

  • Reviewed: 14 April 2024

    10
    Amazing experience, great hosts, comfortable room, great food
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 4 nights
    • Submitted via mobile

    The hosting family is really nice and they were super helpful, they suggested what to see, adjusted to breakfast and dinner time we wanted, the food was great, the room really nice and clean and comfortable, really great experience 😊

    Stayed in April 2024

Showing 1 – 25

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