Reviews of Solace Ella

Lovely spot 15 min walk out of town. There are a few cafe/restaurants close by. Accommodation was comfy and host was supper helpful.

Staff is very friendly. They supplied all the facilities we need . Very safe and calm location .

The mountain view and the spacious balcony (privacy will be a concern unless you book both chalets as the balcony is shared). The owner is a nice gentleman to talk to though lack in professionalism.

The property is significantly different from what is shown in the pictures on the website. There is a persistent bad smell coming from the bathroom, and more critically, the place is extremely unhygienic. It appears that the rooms are not cleaned between bookings. We booked both chalets. In one, there was no duvet cover, while in the other, the duvet cover was unwashed and visibly dirty. One pillow had no cover, and the cover on the other pillow was torn and unclean. There is no responsible person present on-site at night. Although the owner claims to be available by phone, it took over 20 calls before he answered. He promised to come and replace the pillow and duvet cover but never showed up. We thought he would at least apologize the following day, but he acted like nothing happened. Absolutely unprofessional and disgusting!!! Additionally, the stairs lack a handrail, making them hazardous, especially for elderly guests and children. Overall, both the property and the management need serious attention and substantial improvement if they wish to continue operating in the hospitality industry.

We only had one night in Ella and left early the next morning to catch a train. The rooms were nice and clean, and the host friendly. The terrace was great to sit outside.

The owners were super nice and friendly and even gave us complimentary breakfast and coffee which was so nice of them. I couldn’t recommend this place enough, one of the best places we’ve stayed on our whole travels!

DAMITH IS THE BEST HOST ! Very nice and helpful

The room was spacious and comfortable. The balcony area- which was very spacious with a huge rocking chair, table and chairs - led onto a beautiful view- we even saw monkeys playing in the nearby trees! The shower was hot and all the linen was very clean. The breakfast was plentiful and delicious- local home made dishes, as well as loads of fruit and toast. Great place to stay!

For the price it was exceptional, no issues at all !

The owner is extremly friendly and helpful. The room and bathroom were ok and the view from the balcony was amazing. Breakfast served at the property very good.

Just advice, not complains.. Even though there is WiFi available, there was zero signal in the rooms, maybe they need to check that. A repaint of the room is really required, because it is a bit moldy and there is a hint of mold smell.

Good sized room with 2 beds, comfortable, clean and nice balcony area. Good breakfast, friendly host.

A little out of town, stairs could be challenging for some.

Good place good service

it was a decent room with a very clean bathroom. everything was nice. Good breakfast too.

stairs

The hosts are a beautiful kind family. Damith and Madu went out of their way to make our stay enjoyable. It was lovely to chat with them and Madu even took us for a short walk up the road to see the temple lights. The home cooked dinner and the included breakfast was amazing. The location was in a quiet area just a short tuk tuk ride from the Main Street or a 20 min walk with lovely views. The view of Ella Rock from the large deck in front of our room was stunning and a lovely spot to see the sunrise. The beds were comfy and our room had a small fridge which was handy. We really enjoyed our stay and hope to come back one day in the future.

Everything is good and service. Also good. I like this place.

I was here with three other friends of mine. We were able to stay really free. Because they treated us like friends. The food was also delicious. I'll definitely choose this place if I plan to visit this area again. I thank them again for the way they treated us.

Damith was very courteous and helpful. He was also very knowledgeable about the are and offered us a lot of advice on places to go and see.

The hosting family is really nice and they were super helpful, they suggested what to see, adjusted to breakfast and dinner time we wanted, the food was great, the room really nice and clean and comfortable, really great experience 😊

Very good breakfast, kind and friendly owners, clean, cozy and spacious room. Amazing view from the balcony!

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