Reviews of Srilak View Holiday Inn
A.W. Auther Sirisena Mawatha, Haputale, 90160 Haputale, Sri Lanka

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Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewGreat spot, great staff, great food, everything you need. Lovey local family run place, would stay again.
Thanks a lot! So happy you had a great stay. You’re always welcome back!
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewView from the room was good. But no facilities to make Tea, Coffie in the room. No telephone to contact the reception. I had left behind a denim short behind in the toilet. First they said it was there. Later said it had been thrown into the dust bin by the property manager. But later with lots of complains managed to recover it from the dust bin and got it down to Colombo. I had to arrange the courier service too. They did not bother / go the extra mile to organize it and send it across while giving bogues excuses such as heavy rain in Haputale, no courier services etc.
The stories they said about the Lost and Found item
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewVery friendly staff and good hospitality. Service was exceptional. Good breakfast.
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewAmazing view from the room, great and helpful staff, close to the centre, excellent breakfast on the terrace. Nice trip to Lipton seat. I recommend it.
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewBreathtaking view from the room. Rooms have a lot of charm (wooden furnitures, etc…) which for that price is agreable. Beds are really good. Staff was really attentive and satisfied all my demands.
Surroundings may be a bit noisy but no problems with earplugs.
Reviewed: 3 March 2024 · Stayed in February 2024
Verified reviewview is Good.We can request Hair dryer. cattle For Hot Water. Bath room clean and hot water is good. Staff also good and helpful and kind.
Beds Arnt Clean, Bed sheets smelled and old torn and perforated.also can't get it because it's scratching the body. in the upper side of bed some hair under the pillow. Some animals in the ceiling and one time comes water or some liquid into the flow. Payment isn't what booking.com shows to us. It add some tax and it will be higher 3 or more usd than shown price to us by booking.com.little tv there but no satellite tv connection subscribe.
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewReviewed: 16 December 2023 · Stayed in December 2023
Verified reviewFriendly staff, amazing view (if not clouded), nice food
Damp rooms, BF not included, room needs maintenance
Reviewed: 29 September 2023 · Stayed in September 2023
Verified reviewIt’s not clean at all rooms are smelling badly
Reviewed: 12 September 2023 · Stayed in August 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewThe hotel is in easy walking distance from the cutest town centre in Sri Lanka. Our room was beautiful, the views outstanding and the hospitality first class... thank you
Reviewed: 27 August 2023 · Stayed in August 2023
Verified reviewReviewed: 7 August 2023 · Stayed in August 2023
Verified reviewHas a great view on the hill side and all the scenery are really wonderful. Very close to Haputhale town and had a great night walk in the town.
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewEverything is good. Food, room facilities...customer care, staff all are very good. Special thank goes to Mr. Sampath.
Reviewed: 23 July 2023 · Stayed in July 2023
Verified reviewThe views are breathtaking and the food was great
Thank you sir...
Reviewed: 24 June 2023 · Stayed in June 2023
Verified reviewAwesome location and comfort climate
Thank you sir
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewReviewed: 8 May 2023 · Stayed in May 2023
Verified reviewReviewed: 16 April 2023 · Stayed in April 2023
Verified review