9.3

Reviews of Nyne Hotels The Muse - Bentota 4 stars

144/4, Robolgoda, 80500 Bentota, Sri Lanka

  • Frank

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Breakfast was good and the service was great.

    Lights in the bedroom was dimmed no facility to vary the brightness.

    Property response:

    Dear Frank, We do appriciate and thank you for posting a review about your recent experience at The Muse. Best Wishes, The Team at The Muse

    Nyne Hotels The Muse - Bentota
    11 August 2025
  • Famia

    Reviewed: 21 April 2025 · Stayed in February 2025

    Verified review
  • Stephanie

    Reviewed: 22 March 2025 · Stayed in March 2025

    Verified review

    A fabulous heritage style property which has well appointed rooms and very comfortable common areas. The location close to the near deserted beach was beautiful - there are a few beach bar/ restaurants within a short walk. The food was excellent- great to have a la carte breakfasts and fresh seasonal choices for dinner. The poolside daily afternoon tea and snacks were very welcome. The staff were outstanding- friendly, efficient, attentive. The gardens were an oasis - beautifully maintained. The train that passes at the bottom of the garden gate was a quirky feature which we embraced - we enjoyed it watching local life go by.

    Property response:

    Dear Stephanie, Thank you for writing about your recent experience at The Muse. We are happy to heat that you found the place to your entire satisfaction. Best Wishes, The Team at Muse

    Nyne Hotels The Muse - Bentota
    10 April 2025
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  • Sunidhi

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    364 / 5 000 Colonial style, beautiful well-maintained hotel, nice garden with pool, excellent service, good breakfast, plenty of choice, large room, quality mattresses. Wide and long beach, you can swim. You can get to the beach across the train tracks but without any problems.

    From 5 to 7 morning your peaceful sleep is disturbed by loud religious speeches over an amplifier/megaphone. I don't know just the day we were there (Sunday) or is it repeated every day of the week

    Property response:

    Dear Sunidhi, Thank you for sharing your recent experience at the Muse. Happy to hear that you enjoyed the facilities provided. Unfortunately we have no control over the religious events that take place in the near by temple. Best Wishes, The Team at Muse

    Dear Sunidhi, Thank you for sharing your recent experience at the Muse. Happy to hear that you enjoyed the facilities provided. Unfortunately we have no control over the religious events that take place in the near by temple. Best Wishes,… Show more

    Nyne Hotels The Muse - Bentota
    10 April 2025
  • Cameron

    Reviewed: 27 February 2025 · Stayed in January 2025

    Verified review

    Our room was quiet, comfortable and very stylish (the whole hotel was). Breakfast and dinner were beautifully prepared and delicious, in a nice open dining room next to the pool. Everywhere - the pool, the garden and airy lounge was designed for relaxing in style. The area is geared for a quiet holiday, the town is small so not much else to do but enjoy the property and fantastic beach. It was amusing to hear the train rumble by, and to cross the track to get to the (huge, clean) beach. The staff were charming so we felt welcomed.

    The entrance is down a track without much signage so we weren't sure where it was - a small thing, easily rectified.

    Property response:

    Dear Cameron, We are happy to hear that you felt welcomed and had quiet comfortable holiday.thank you for taking the time to write about your experience. Best Wishes, The Team at The Muse

    Nyne Hotels The Muse - Bentota
    10 April 2025
  • Dennis

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    The room; the food; the staff; the hotel itself & a decent pool

    The sea can be unforgiving at times, so stay within your depth. The Muse like others in Bentota, including Taru Villas next door, requires better equipment for the lifeguard eg a surfboard & flotation device.

    Property response:

    Dear Dennis, We are happy to hear that you had an excellent time at the Muse. Your comment about the safety equipment is well noted. Best wishes, The Team at Muse

    Nyne Hotels The Muse - Bentota
    10 April 2025
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  • Mariya

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review

    We loved the place. The interior design, the garden, very helpful and friendly personnel, good breakfast, afternoon tea, nice beach, cleanliness. We felt very welcomed in this hotel

    wifi was a bit instable at times

    Property response:

    Dear Mariya, We are happy to hear that you loved the Muse and felt welcome. Thank you writing about your experience. Best Wishes, The Team at The Muse

    Nyne Hotels The Muse - Bentota
    10 April 2025
  • Claes

    Reviewed: 19 February 2025 · Stayed in February 2025

    Verified review

    Amazing food and service. Especially afternoon tea was great. Amazing service overall. The train was close - but not at problem - more like amusement.

    Property response:

    Dear Claes, Thank you for taking the time to write about your experience at The Muse. We happy that you enjoyed the facilities that we had to offer. Best Wishes, The Team at The Muse

    Nyne Hotels The Muse - Bentota
    10 April 2025
  • Christopher

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review

    Attention to detail

    Property response:

    Thank you for rating the Muse so highly and that you appreciated the attention go detail. Thank you for your comments. Best Wishes, The Team at The Muse

    Nyne Hotels The Muse - Bentota
    10 April 2025
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  • Robin

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review

    Relaxing, spotlessly clean and lovely food

    No windows in room

    Property response:

    Dear Robin. We are happy to hear that you had a relaxing time at The Muse. Thank you for your comments about the cleanliness and food. Best Wishes, The Team at The Muse

    Nyne Hotels The Muse - Bentota
    14 February 2025
  • Pooja

    Reviewed: 27 January 2025 · Stayed in December 2024

    Verified review
  • Jackie

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review

    This hotel is stunning! We prefer boutique hotels as they always seem more friendly. The staff were so nice! The Breakfast is so lovely, we also had dinner there too. Our room was beautiful and opened out onto the delightful garden. The beach was a very short walk through the garden, a very nice clean beach. We would highly recommend and can't wait to go back one day!

    It was all good, no complaints.

    Property response:

    Dear Jackie, We are delighted that you had very positive experience at The Muse. We take this opportunity to thank you making the time o write about your experience. Look forward to welcoming you back sometime in the future. Best Wishes, The Team at The Muse

    Dear Jackie, We are delighted that you had very positive experience at The Muse. We take this opportunity to thank you making the time o write about your experience. Look forward to welcoming you back sometime in the future. Best Wishes,… Show more

    Nyne Hotels The Muse - Bentota
    17 January 2025
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  • Van

    Reviewed: 10 January 2025 · Stayed in December 2024

    Verified review

    staff is great and very service minded great place to stay very very help full staff in all ways. the food was great

    nothing, may be the trains running next door, but i knew hat

    Property response:

    Dear van de Fliert, We are delighted to hear that you found the team were attentive and fulfilled all your needs. They will be happy to read the comments written by you. Thank you for taking the time to write about your recent experience. Best Wishes, The Team at Muse

    Dear van de Fliert, We are delighted to hear that you found the team were attentive and fulfilled all your needs. They will be happy to read the comments written by you. Thank you for taking the time to write about your recent experience. … Show more

    Nyne Hotels The Muse - Bentota
    17 January 2025
  • Hannah

    Reviewed: 7 January 2025 · Stayed in December 2024

    Verified review
    Property response:

    Dear Hanna, We are deligted to read your comments about your recent experience at The Muse. Thank you for writing about your experience. Best Wishes, The Team at Muse

    Nyne Hotels The Muse - Bentota
    17 January 2025
  • Andreas

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review

    Amazing property. Super clean and luxurious. Comfortable stay and great food. All you want.

    Owners were too strict about their cancellation policy. We decided to stay 3 instead of five nights and they made no accommodation for us and we were charged the full amount.

    Property response:

    Dear Andreas, We are delighted that you found The Muse to your entire satisfaction. During the high season which last for a couple of months, we do enforce a strict police on cancellations. This is due to the high demand and the opportunity to resell the room is very limited as most of the bookings are made months in advance. Best Wishes, The Team at Muse

    Dear Andreas, We are delighted that you found The Muse to your entire satisfaction. During the high season which last for a couple of months, we do enforce a strict police on cancellations. This is due to the high demand and the opportun… Show more

    Nyne Hotels The Muse - Bentota
    17 January 2025
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  • George

    Reviewed: 2 January 2025 · Stayed in January 2025

    Verified review
  • Louise

    Reviewed: 12 December 2024 · Stayed in December 2024

    Verified review

    Boutique hotel, only 9 rooms so quiet, plenty of sunbeds, very attentive staff, afternoon tea, fantastic breakfast, helpful team, nothing is too much bother, chill out areas, gentle quiet resting music, comfortable beds, filtered water, mosquito repellents, perfectly cooked food, ice lollies, 2 mins to the huge very quiet beach, sunbeds,

    Nothing

    Property response:

    Dear Louise, We are delighted that you had an enjoyable time at The Muse. Thank you for writing about your positive experience. Best Wishes, The Team at Muse

    Nyne Hotels The Muse - Bentota
    12 December 2024
  • Marcus

    Reviewed: 26 November 2024 · Stayed in November 2024

    Verified review

    Amazing place! Beautiful Heritage style, very comfy with a 5 star service and an absolutely well trained and super friendly staff. Stunning beach in front. We also loved the railway between hotel and beach. Typical and traditional feeling! We definitely recommend this place and would really like coming back

    Nothing

    Property response:

    Dear Marcus, Thank you for recommending The Muse. Wow are extremely delighted that you had a wonderful stay with us. Best Wishes, The Team at Muse

    Nyne Hotels The Muse - Bentota
    12 December 2024
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  • Nalinka

    Reviewed: 31 October 2024 · Stayed in October 2024

    Verified review

    Artfully designed rooms, with every comfort thoughtfully catered to, I loved the large balconies that opened up to the sound of waves & pirith along with beautiful sights of the village and golden sunsets. The sea being steps away was glorious and the food was just delicious!

    Property response:

    Dear Nalinka, Thank you for taking the time to write about your recent experience at the Muse. We are delighted that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Best Wishes, The Team at Muse

    Dear Nalinka, Thank you for taking the time to write about your recent experience at the Muse. We are delighted that you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Best Wishes, The Team at M… Show more

    Nyne Hotels The Muse - Bentota
    31 October 2024
  • France

    Reviewed: 8 August 2024 · Stayed in July 2024

    Verified review
  • Viviana

    Reviewed: 2 April 2024 · Stayed in March 2024

    Verified review

    The attention to detail. Impeccable service, the staff was truly the best, warm and kind. Beautiful property. Amazing food. Very clean, spotless!

    We chose the room with the private plunge pool, and, unfortunately for us, perhaps the worst room in the entire property. The pool is not really private, it is open to the common area, so it defeats the purpose of having a “private” plunge pool. Also, by plunge pool we mean a bathtub size “pool”, it is not really a place where you can swim at all, just seat in it. Unfortunately, this is also the closest room to the train tracks and you not only hear it very close, but the room itself shakes every time the train passes. And bear in mind, it continually passes by, all day and night. The room didn’t have windows, well, one very small and high window that you couldn’t really open as all the mosquitos would come in (didn’t have fly screen nor glass as such, just a wooden window). Same with the main room door, you couldn’t really leave it open. So basically you were trapped in a very dark stone oven (yes, the room takes ages to cool down, it was basically an oven). You couldn’t leave the bathroom door open either (which was quite small) because the only (small) window didn’t have a screen or glass, just a wooden frame. So if you would leave it open, the heat and mosquitos will get in. The staff mentioned the best rooms are at the main house. So probably try to get those. We must add, the beach, although beautiful, is across the train tracks. It is not too far, but it is not close either…. They have a private beach team for lounge chairs and other services, but honestly, the whole thing is a bit inconvenient.

    Property response:

    Dear Vivian, We do appreciate and thank you taking the time to write about your experience. Best Wishes, The Team at Muse

    Nyne Hotels The Muse - Bentota
    11 April 2024
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  • Julia

    Reviewed: 28 March 2024 · Stayed in March 2024

    Verified review

    Very luxurious, the staff were very attentive and helpful.

    Maybe the prices of food and drinks were a little prohibitive for us to have every day. And, of course, the railway line so close made it noisy at times but we were aware of that before arrival.

    Property response:

    Dear Julia, Thank you for taking the time to write about your recent experienc at the Muse. Best Wishes, The Team at Muse

    Nyne Hotels The Muse - Bentota
    11 April 2024
  • Marc

    Reviewed: 13 March 2024 · Stayed in March 2024

    Verified review

    Location superb away from very busy center but hotel has its own tuk tuk. Breakfast and dinner superb. And staff great

    Very little to dislike room a bit dark and lack of light but very little details

    Property response:

    Dear Marc, We are delighted that you had an exceptional experience at the Muse. The team will be delighted to hear your comments. Thank you for taking the time to write about your experience. Warm Regards, The Team at Muse

    Nyne Hotels The Muse - Bentota
    20 March 2024
  • Yamini

    Reviewed: 26 February 2024 · Stayed in December 2023

    Verified review

    Beautiful isolated beach right in your backyard. Very cleanly maintained by the Taru staff.

    Moquitoes.

    Property response:

    Dear Yamimi, Thank you for taking the time to write about yours recent positive experience at The Muse. We do appreciate it. We do make every effort to deal with the mosquito issues however it's almost impossible to eradicate it completely. Mosquito repellent are provide in every room. Warm Regards, The Team at Muse

    Dear Yamimi, Thank you for taking the time to write about yours recent positive experience at The Muse. We do appreciate it. We do make every effort to deal with the mosquito issues however it's almost impossible to eradicate it compl… Show more

    Nyne Hotels The Muse - Bentota
    27 February 2024
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