Reviews of The Coastal Hotel 3 stars
9th Mile Post, Coastal Road Nilaveli, 31000 Trincomalee, Sri Lanka
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe strong point of the property is Joseph. He's always present and available for every request, and he makes up for the shortcomings of the property itself. Unfortunately, Joseph alone isn't enough to keep the place running since there are 13 rooms to manage and he works non-stop from 5 AM to 11 PM!! He does everything in the property (coffee and tea for people, cleaning rooms, doing laundry for everyone, fixing problems, buying things missing in the room - like hairdryer)! Good position close to the beach.
The property is dilapidated. The rooms need to be renovated and possibly expanded. The bathroom had a leak from the toilet (Joseph worked to fix it), but the showers also need to be renovated (we had a bad experience during a shower with a shower pipe boken - always Joseph was ready so solve it). The owners of the property should invest money to improve the structure and hire another person to help Joseph. This is the only way to improve. A breakfast service should absolutely be added, also because the price paid, compared to prices in Nilaveli and Sri Lanka in general, is not average.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewOur stay at the Coastal Hotel in Nilaveli was excellent. The room was spotless and well taken care of, and we appreciated that we could do laundry there. A special thank you goes to our host, Joseph, who was incredibly kind and always ready to help. He made us feel very welcome and even took care of us when one of us wasn’t feeling well. We truly enjoyed our time here and would happily recommend it to anyone visiting Nilaveli.
thank you 👍👍
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery friendly and caring Hotel staff!! Very kids friendly. Clean rooms, good shower. Since our Rooms was not booked the next day we were allowed to stay until the late afternoon. 3 minute walk to the beach.
No Moskito Nets, a Lot of Moskitos in the rooms.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI had originally booked another guesthouse in Uppuveli, however it had a lot of mould, so I didn’t stay and found The Coastal Hotel instead. It was rustic, but clean and perfect for my 5 night stay. It is a 2 min walk to a spectacular beach with a few beach restaurants within a 10 min walk. The reception area has dining tables and a lounge area for the use of guests. The manager Joseph went out of his way to help me on a number of occasions and made sure my stay was seemless. He is an absolute credit to the hotel, extremely hard working, ensuring all of his guests are looked after.
Nothing
thank you very much 🙏🙏🙏
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean room, close to the beach and great host Joseph. He is so helpful and supportive. Tell him your concerns, and he'll help us find the best way. We need to go out to eat, but there are a couple of restaurants nearby.
thank you 🙏🙏🙏
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation very close to the beach, staff attentive to the needs of the group
thank you very much ioan👍great to have you guys @ TCH!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 October 2024 · Stayed in September 2024
Verified reviewGreat place, great host!!
Thank you Evgenia for your kind words! Please pass the message around in your friend's circle! Cheers, TCH
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewCloseness to beach. Super friendly and attentive staff
Nothing, but worth knowing that common areas including restaurant currently (July 2024) is closed due to renovations. We were allowed to use the coming rooftop bar area, which was a big plus
Many thanks Rasmus for your positive and encouraging review comment. We are glad that you guys enjoyed the stay. Yes, we have completed the renovation works at the restaurant & awaiting approval. Take care & enjoy the rest of the stay in Sri Lanka! Please pass our contact information to your friends and family members too! Thank you dear!
Many thanks Rasmus for your positive and encouraging review comment. We are glad that you guys enjoyed the stay. Yes, we have completed the renovation works at the restaurant & awaiting approval. Take care & enjoy the rest of the s… Show more
Reviewed: 2 October 2023 · Stayed in October 2023
Verified review