Reviews of The European Gate - Anuradhapura
No 129, Puttlam Road,Korakahawewa,Pandulagama,Anuradhapura., 50029 Anuradhapura, Sri Lanka
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Reviewed: 16 August 2025 · Stayed in May 2025
Verified reviewBetter
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewNothing
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 October 2024 · Stayed in September 2024
Verified reviewOwner very busy. Couldn't find time to talk with guests. However rendered service to some extent to us. Assistant is good. Location is outside but worth for money.
Non availability of breakfast and dinner at the property itself. Only outside food. That too compact.
Dear Mr. Karunakaran, Thank you for taking the time to share your feedback. We sincerely apologize for the shortcomings you experienced during your stay—particularly the limited interaction with the owner and the unavailability of meals at the property. We truly understand how important it is for guests to feel welcomed and well taken care of, and we're sorry that your expectations were not fully met. Please note that our hotel is now under new management, and several improvements have been made since your visit. We now offer tasty and healthy meals prepared in-house, available upon guest request, so you no longer need to rely on outside food. We’re also placing a strong focus on personalized service, with a team that's always available to assist and engage with our guests. We appreciate your honest feedback, and we hope to welcome you again for a much more enjoyable and comfortable experience. Warm regards, Hemantha Amarawickrama The European Gate New Management Team
Dear Mr. Karunakaran, Thank you for taking the time to share your feedback. We sincerely apologize for the shortcomings you experienced during your stay—particularly the limited interaction with the owner and the unavailability of meals at… Show more
Reviewed: 6 August 2024 · Stayed in July 2024
Verified reviewThe location is good near to Sri Maha Bodiya.
The rooms and bathrooms are not very much clean.
Dear Maneendra Perera, Thank you for your feedback, and please accept our sincere apologies for the cleanliness issues you experienced during your stay. We understand how important a clean and comfortable environment is, and we’re truly sorry we fell short of your expectations. Please note that our hotel is now under new management, and we are actively working to improve our housekeeping standards to ensure every guest enjoys a pleasant and hygienic stay. We appreciate you bringing this to our attention and hope you’ll consider visiting us again to experience the improvements firsthand. Warm regards, Hemantha Amarawickrama The European Gate New Management Team
Dear Maneendra Perera, Thank you for your feedback, and please accept our sincere apologies for the cleanliness issues you experienced during your stay. We understand how important a clean and comfortable environment is, and we’re truly so… Show more
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 23 June 2024 · Stayed in June 2024
Verified reviewFriendly staff. The kitchen facility is also available.
Dear Mr. Prasad, Thank you so much for your kind words! We're glad to hear you enjoyed the friendly service from our staff and appreciated the availability of our kitchen facilities. Please note that we are now under new management, and we continue to focus on providing a welcoming atmosphere and improved services. We also now offer tasty and healthy meals upon request, in addition to the kitchen access. We hope to welcome you back again soon! Warm regards, Hemantha Amarawickrama The European Gate New Management Team
Dear Mr. Prasad, Thank you so much for your kind words! We're glad to hear you enjoyed the friendly service from our staff and appreciated the availability of our kitchen facilities. Please note that we are now under new management, a… Show more
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewReviewed: 1 May 2024 · Stayed in April 2024
Verified reviewThe staff member Chandran, he was a very helpful and kind hearted.
Bathroom and water pressure of the shower
Reviewed: 16 April 2024 · Stayed in April 2024
Verified reviewyes I am very satisfied about your service and hospitality and loge keeper was very helpful and facilities are reasonable and I can recommend this loge for others
Barth room and other sanitary facilities should be develop
Reviewed: 12 April 2024 · Stayed in April 2024
Verified reviewReviewed: 25 November 2023 · Stayed in November 2023
Verified reviewSampath made our stay as comfortable as possible. the villa is really nice with all that you need. He showed us around anuradhapura by car and explained us everything. Would definitely recommend.
nothing
Reviewed: 19 March 2023 · Stayed in March 2023
Verified reviewReviewed: 6 February 2023 · Stayed in February 2023
Verified review