● There was poor drainage in the bathroom, leading to a consistently wet floor. ● It was difficult to adjust the water temperature, as it fluctuates frequently. ● The supply of drinking water was inadequate; (only one litre of complimentary water was provided for three guests over two days, and there was a charge for additional bottles.)

● Great location, easily accessible to major attractions in Nuwara Eliya. ● Comfortable bedding with antique-style amenities. ● Spacious rooms. ● Fully functional Jacuzzi. ● Room heater provided. ● Adequate parking was available.

Stayed in August 2025

Carpets on the floor in our room

Location is great Rooms are spacious Cleanliness is We booked half board, cooking was great

Stayed in August 2025

Nothing

The location, the property and the two cheerful boys Yasa and Shien are very helpful and resourceful . They made our stay very comfortable. The breakfast is superb. Our every small extra request was met with a satisfactory service.

Stayed in March 2025

Not much. Couldn’t open our window. Could’ve done with a lick of paint here and there

Very quaint with some old English charm. Lovely old house steeped in history. A nice cup of refreshing lemon tea on arrival. Very polite staff. Comfy bed. Decent shower and breakfast. Very quiet so got a great nights sleep

Stayed in March 2025

the bath tub could be upgraded (we used the shower instead and that was fine)

this is a lovely colonial-style period property turned in to a small hotel, it used to belong to the prime-minister. our room was large and very comfortable with four-poster bed and original antique furniture. outside there is a nice garden area. no swimming pool or leisure facilities but there was a nice traditional snooker room used for free. great breakfast at good price (we chose the a-la-carte). very friendly staff. it's a short drive to the nearest town called nuwara-eliya. beautiful views of the countryside. no traffic noise outside, we got a good rest. well-worth the price

Stayed in February 2025

Poor soundproofing.I could hear conversations from adjacent rooms. Also, something in the bedding triggered an allergy, affecting my face, neck, and body. Luckily, I had antihistamines and used my clothes as a pillow cover to manage.

Spacious rooms with elegant 1800s furniture, a beautiful garden, and a great variety of breakfast options.

Stayed in February 2025

Loved the hospitality.. loved the rooms and the location.

Stayed in February 2025

Location - far away from the lake and town-centre. You are stuck without personal transport Price - much more than what it should be

Wonderful heritage property. Very well maintained Helpful staff

Stayed in December 2024

An excellent property with a history. Very friendly and helpful staff who made our stay worth every moment.

Stayed in December 2024

We asked for dinner and breakfast but they said their cook was not there, Although the manager apologised for the same. Toiletries could have been better.

Location, Rooms, comfortable and peaceful stay. The staff was good and they never denied us anything. We loved the stay and will visit it again in the future, maybe with a bigger group.

Stayed in October 2024

Well equipped and very nice bedrooms.

Stayed in October 2024

Food choices

Location

Stayed in July 2024

Beautiful colonial style house. Tasty home cooked food was served hot. Host were extremely friendly and helpful. Lovely weather.

Stayed in July 2024

Had an issue with the door not being very secure, We enjoyed our stay : welcoming was lovely; We played pool each night. Staff were friendly and helpful.

We had evening meals and breakfast and we were very happy as we didn’t have to leave the property. The weather was very wet and windy and the roads were not what we were used to ie lots of pot holes as a couple of roads were closed due to trees falling on them.

Stayed in May 2024

Room facilities need to be improved and blankets should be more comfortable

Property cleanliness and friendly staff

Stayed in June 2024

you don’t have any balcony

breakfast

Stayed in May 2024

I could have preffered a softer mattress and larger TV in the room. SPA Bath too need more attention and upkeep. Door locks can be made easier to operate.

It was a memotable expereince since we turn to the accessway to the hotel. We were met by a very freindly and cheerful gentlemen (I guess his name is Michael) as we parked our car. He helped us with our bags and escprted us to the reception. Hot towel and warm welcome drink (guess it was green tea) were served. Checking process went super past and we were given the rooms in very quick time. Suits we booked lived up to expectations. They were spacious and furnished with antique furniture. Bathroom had a covered shower cubile and a spa bathtub. Supply of hot water did not dry out as in case of many other properties we stayed during our previous visits. Team led by Sudhaeshan were excellent hosts and attended to all our needs kindly and professionaly. Sisira did and excellent job at the dining room and was very tollerent and accomodative with our kids. Regret not remembering the name of young gentlemen work alongside Sisira at the meal room. Food; made to order was fresh, deliciuos abd filling. Chef deserves a very big thank you.

Stayed in April 2024

Nature

Stayed in April 2024

- really cold in the shower, the heating unit provided in the room was really smelly (burnt smell) - bed cover / floor is really outdated - you have to hustle with tuktuk drivers recommended by managers because they would like to charge you outrageous prices

- manager is really helpful - location is beautiful, bear in mind that you have to walk 20mins to the center - breakfast - colonial feeling

Stayed in April 2024

Staff was very rude and did not make us feel welcome at place.

Property was excellent, good views

Stayed in April 2024

Very chintzy and quaint. Quiet. Nice staff, very helpful and friendly. Food OK … fills the gap! Small but pretty garden. Relaxing. Location a Tuk tuk away from town (500 rupees).

Stayed in April 2024

The hotel could do with a refurbishment soon. The bathroom ceiling had quite a lot of mold which was disturbing. Our room had no storage at all.

We arrived late at this hotel and were warmly greeted by staff who spoke little English. A few things got lost in translation but we got there in the end. The whole hotel was like stepping back in time, the rooms, the dining room, fine china service at breakfast. The Firs was definately good value for money when we saw the view over Nuwara Eliya and met wild ponies out the front. The Firs is old fashion with a sort of "Faulty Towers" feel about it but I would stay here again.

Stayed in March 2024

Wi-Fi was too weak. Hot water was not working properly. I tried American breakfast , but it wasn’t up to expectations for the price tag . But the other guests who tried Indian breakfast said it was really delicious. Probably I should have tried Sri Lankan or Indian . Bathroom could have better hot water control .

Very attentive, friendly and helpful staff . Quiet and beautiful location . Spacious room. I had not ordered breakfast in advance. But the kind and nice staff arranged breakfast on request in the morning . That is nice of them. Overall , it was an okay stay .

Stayed in March 2024

Food was so delicious and friendly staff

Stayed in February 2024