No 3, Nelum Mawatha, Primrose Gardens, 20000 Kandy, Sri Lanka
#85 of 279 hotels in Kandy
Guests' ChoiceBased on 45 hotel reviews
8.9Cleanliness
8.9
Comfort
8.8
Location
8.9
Facilities
8.8
Staff
9.3
Value for money
9.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 11, 2025
Maria
CyprusThere were small ants in the bathroom. The bathroom was located outside the room, so we had to leave the room to access it. Although it was private, it only had a door with gaps at the top and bottom, which felt unusual. Additionally, the listing stated that payments could be made by Visa or Mastercard, but in reality, they only accepted cash.
The stuff was polite and the room was, comfortable, and nicely decorated. The location was convenient, and the atmosphere was pleasant. The property is located on a hill with a beautiful view, offering a peaceful atmosphere about 10–15 minutes from the city centre.
Stayed in August 2025
Reviewed: August 9, 2025
Ismailsamah
MaldivesAlthough the air conditioner in our room initially malfunctioned, the staff responded promptly and provided an effective alternative solution upon request, ensuring we remained comfortable throughout our stay.
The room offers stunning, panoramic views that you’ll never tire of. Tucked away in a peaceful, serene setting, it’s the perfect spot to unwind and recharge. With comfortable accommodations and a very reasonable rate, it’s an excellent choice for travelers seeking both quality and value
Stayed in August 2025
Reviewed: July 31, 2025
Tigranarushanyan
ArmeniaEverything
Stayed in July 2025
Reviewed: June 24, 2025
Pradeep
IndiaThe managing person was so kind and helpful. Highly recommended
Stayed in June 2025
Reviewed: April 27, 2025
Poornima
Sri LankaNothing
Tidy and calm place Flexible friendly staff well maintained It made our stay comfortable and pleasant
Stayed in April 2025
Reviewed: April 13, 2025
Martina
IrelandWe had everything we needed and got lots of help getting taxi etc on to our next location. Lovely view from the little balcony.nice breakfast and a kettle and tea and coffee in room.
Stayed in April 2025
Reviewed: March 19, 2025
Ramiah
United KingdomAll good
All good
Stayed in March 2025
Reviewed: March 8, 2025
Frauke
GermanyGreat small Hotel a bit far from town. It’s very comfortable for the price, clean and friendly. It has a great view. So if you like it a bit quiet its great.
Stayed in March 2025
Reviewed: February 28, 2025
Hana
CroatiaEverything was fine, nothing not to like.
Amazing garden, nice view, nice breakfast, they even added more vegatable for me since Im vegetarian, silent neighbourhood, cozy beds, a very nice place to rest in peace after all day of sightseeing.
Stayed in February 2025
Reviewed: February 26, 2025
Vita
Sri LankaA wonderful place to completely disconnect from city life if you want to stay in nature. The views are beautiful, the staff is very friendly and helpful with everything. The room was very clean, with access to the terrace. Breakfast also delicious. I would stay there again.
Stayed in February 2025
Reviewed: February 3, 2025
Roel
NetherlandsThe accommodation was located on a hill, you can just take a taxi down or walk down. It was no problem for us, but it can be a bit steep if you walk down.
The host, the hygiene and the wifi were very good! Everything was perfect, the hosts were very nice and helped us right away. Would definitely stay here again!
Stayed in February 2025
Reviewed: January 25, 2025
Thamalee
Sri LankaBeautiful Location Very Calm Nice Place To Relax
Stayed in January 2025
Reviewed: January 13, 2025
Dasitha
Sri LankaGood place Not too far or too close to the city
Stayed in January 2025
Reviewed: January 10, 2025
Tarith
Sri LankaHad a fantastic stay! The hotel was exceptionally clean and well-maintained. Communication with the staff was seamless, and they were incredibly accommodating, even offering a late check-out option. The staff was friendly and always eager to help, which made the experience even better. Highly recommend!
Stayed in January 2025
Reviewed: December 28, 2024
Ilaria
ItalyNothing. Everything great!
Everything! The house is very beautiful, decorated in every details. Our room so nice, tiny but with all the essentials and an amazing view of the city immersed in the forest. Sunset was breathtaking from our windows. Very clean as well. Hosts so kind and helpful, offered to prepare us a simple dinner because we didn't feel to go out due to stomach issues. We loved this staying! Highly recommend 💯
Stayed in December 2024
Reviewed: December 14, 2024
Shayan
Sri LankaMy Stay was flawless The place is amazing its not too far from the city so you can reach it quite quickly nor is it too close so its very quiet and peaceful! The views are absolutely stunning! I would Highly Recommend This Place to Anyone!!
Stayed in December 2024
Reviewed: November 2, 2024
Sriemalee
Sri LankaAmazing View of Kandy Top Location
Stayed in November 2024
Reviewed: September 21, 2024
Das
IndiaNice property. Host was very helpful
Stayed in August 2024
Reviewed: September 15, 2024
Pubudhu
CanadaVery convenient and beautiful location, the manager Dasitha is always there to help you. Very clean rooms, the breakfast is fantastic we had a great time. Recommed this place.
The location
Stayed in August 2024
Reviewed: August 15, 2024
Finn
United KingdomThey could've added seats to the outdoor balcony. Construction in the doorstairs creating lots of noise in the morning.
Great rooms with large double and single beds. Beautiful views of the ocean. Breakfast was really good!
Stayed in August 2024
Reviewed: April 9, 2024
Thanikasalam
Sri LankaValue for money
Stayed in April 2024
Reviewed: March 8, 2024
Heidi
United StatesI liked everything about this property: it was close to Kandy but far from the city noise, had spectacular views at sunrise and sunset, and had a spacious room with a hot shower, A/C, tea kettle, storage room, and balcony. The living area was immaculate with plenty of spaces to relax and take in the views, and the meals were delicious! Most of all, I appreciated the kindness of the property hosts and staff. I was traveling alone, so Dr. Sriemalee regularly checked in on me - even after I left Kandy. I will not forget the care and comfort I experienced at Heritage Inn.
Stayed in January 2024
Reviewed: May 1, 2023
Arzam
Sri LankaThey were extremely accommodating and allowed us to check in early at like 8am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send my family and friends there. I have stayed at dozen of hotels in Kandy. This was on the top of the list of best stays/experiences ever. Owner is a Doctor and she was very hospitable and there for every need of mine
Stayed in April 2023
Reviewed: February 18, 2023
Hemantha
Sri LankaNo
There is wonderful amazing view of city and the mountain view. Very calm and relax environment for leisure Kind and excellent communicate with customers
Stayed in February 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content