Room food and everything

Stayed in August 2025

The only drawback is the dirty windows, but I still recommend it.

A very good place, professional approach to guests, delicious meals, comfortable sleeping arrangements with beautiful views.

Stayed in August 2025

The food was delicious, with a good variety to choose from. The rooms were nice, clean, and well-maintained, providing a comfortable stay. The staff were friendly and always ready to help, making the experience even more enjoyable .

Stayed in August 2025

location, friendly staff and food.

Stayed in May 2025

No buffet

Room

Stayed in May 2025

Friendly and supportive staff, delicious food and spacious suite. Will definitely visit again 😊

Stayed in April 2025

Nothing

Great views, and really away from the hustle and Bustle of the cities excellent rooms

Stayed in March 2025

I missed healty food.

Nice view. Very special with the 360° window.

Stayed in February 2025

This hotel is absolutely fabulous, located in a spectacular location. The views are incredible.During our stay, we saw monkeys in the trees from our bedroom balcony. The staff provided a 5 star customer service experience. They really couldn't do enough for us. As for the food, wow, it was of such high standard, incredibly tasty, and such large portions! When we departed, unfortunately, our taxi, via pick me cancelled at the last minute. The hotel staff pulled out all the strings, providing us with alternative travel arrangements at such short notice when we had to travel 180 kilometres. A big thank you to all the team for this. If you are looking for a unique, rural location to relax and appreciate stunning views, then this is the hotel for you. Allison Richard Wayne and Karen.

Stayed in February 2025

WiFi Is not what you expect for a structure like this especially because it's set in the middle of the mountains.

Everything was perfect! Caring staff and a very good chef in the kitchen. Our room was amazing and the view was perfect. We had a very good time there.

Stayed in February 2025

N/Aa

The room is so spacious and it had stunning views overlooking the mountains. The best part was at night the sky full of stars are at your eye level. I have never seen anything like that! And we rushed to the telescope on the rooftop and saw constellations that you never see through the naked eye! And the weather is so beautiful, chilly and it’s like living through the clouds. The food, the staff are top notch and highly recommend!

Stayed in December 2024

n/a

A fabulous stay at the Riverston Grand Hotel! The rooms were super clean with a gorgeous view. The staff were lovely and very accommodating. All of the meals we had were prepared with care, with generous and tasty portions. Nothing but good things to say about this place. Thank you so much for having us. We had a lovely visit! Will definitely be back again 😊

Stayed in January 2025

Could have had a heater in the room. Also wifi signals are at times poor and needs improvement.

Breakfast was excellent and it was located in a central location with easy access to attractions in Riverston. The staff was helpful, friendly and amiable.

Stayed in January 2025

The rooms do not have AC, as the hotel explained this is due to limited electricity in the area and naturally cool nights. However, the afternoons were a bit warm inside the rooms at the time we checked in. A fan or cooler option would have been a welcome addition. Some windows also lacked curtains, and having them on all windows would improve comfort and privacy. For the price of $202 per night (BB), a few more amenities would have added to the experience. While a hair dryer was not initially in the room, the reception kindly provided one upon request. The Wi-Fi experienced occasional disruptions, but the staff made efforts to address the issue. Given the limited mobile data coverage in the area, consistent Wi-Fi would make the stay even more enjoyable.

The highlight of our stay was the location. The hotel is set in a beautiful area, and the view from the room was absolutely stunning. Waking up to such scenery was truly special. The food was enjoyable, though the à la carte menu leaned more toward snacks than full meals. A greater selection of main courses would elevate the dining experience, particularly for the price point. The staff were incredibly friendly and welcoming, which added warmth to our stay.

Stayed in December 2024

Needs a billiards table or a hot tub so there is an activity to do.

The location is incredible and the staff so helpful and welcoming.

Stayed in August 2024

Spectacular views from the suite, friendly staff and great service, we liked the breakfast and dinner as well. We had a great experience.

Stayed in August 2024

The package i have received is BB basis and there were no meal pricing were displayed anywhere in the site, email i have received or even in the Hotel website. When the inquiry made about asking meal plans with pricing, the response received was utterly dissatisfied. They have charged Fixed rate per meal per person and reduced to upgrade the package into full board or half board. This location is highly remote and no ear by facility for eat-out other than taking all meals from hotel. By knowing that they are misusing the meal pricing when it comes to package pricing. I have paid more than the total package price i have received for the meals since i had no other option to arrange my meals. Its techncally hidden pricing and they take the location advantage in very unethical manner.

Location , cleanliness, comfort are very good. However the booking constraints are not ethical. Staff is nice but expected better customer service from the reservation department.

Stayed in June 2024

Outdated rooms Lots of mess/garbage around the hotel, really horrible Hotel really need some maintenance and clean up. Pictures on booking look way way better than reality This should be positioned as a basic two star hotel with good kitchen and great views and a “back to nature” accommodation . And with that you have a great experience

Beautiful location in the middle of silent nature with amazing views. Food is so good and authentic although you can also get western food or nice panini for lunch Rooms are spacious but bit outdated Staff is friendly but struggle with the language

Stayed in July 2025

Front staff aren't very accommodating. (Claimed to help with arranging transport but this service was not provided.) The Suite room (with mountain views) had dirty windows, mould in the room and bathroom, and stains on the bed sheets. Alongside damp bedding. The hotel was under complete reconstruction, which is fine but definitely something we should have been informed of before arrival. General value for money is not good; we have had superior service in accommodation 10 times cheaper elsewhere in Sri Lanka. In the end, we cancelled our second night and just stayed the one, as we didn't feel clean in the property. Overall, I wouldn't recommend staying here, unless the hotel comes into better management. They have a great venue, it just needs running better.

View is lovely. Staff are friendly. Food was great. Location is tranquil.

Stayed in June 2025

There were a few things that could have been improved including the food and drinks, fly nets on the windows and aircon. The room we had was huge with multiple beds but felt quite tired / not as nice as the pictures. I didn't find this place as welcoming as everywhere else we've been and the room wasn't cleaned / water replaced etc. each night.

The views are fantastic and the bed was large and comfortable.

Stayed in April 2025

Apparently we were not that lucky, or maybe more critical than some tourists. The fact that in a corner of the restaurant one can consume Shisha already was a warning sign, but there is far more worrying. The room types are quite messy. The normal ‘deluxe’ room that half of our family had was actually basically a suite, with separate sitting room and large balcony. The ‘180 degrees suite’ however was despite the size a letdown: 5 beds hence more a family room, not a real sitting area, no balcony, and a lot of wasted space like a separate coat rack room with space for a suitcase and 50+ coats. And even a nice small meditation room. No experience with the ‘360 degrees’ suites in the Sky bridge tower, except that as the hotel is on a mountain slope the views are more also 180 degrees nowhere near 360’. So this confusion with rooms makes it a Frankenstein-like experience; a family room is not a suite and should not be called that, and a normal room with 2 parts can be called a suite. Breakfast (1 x Western 3 x Lankan) was excellent. Dinner however was a huge shame, and another part of the Frankenstein-risks. We needed 1 Western veggie; not on the menu but waiters agreed to make it pasta with veggies, egg and cheese. And 3 Lankan dinners, and the menu did contain all kinds of weird stuff but not a standard rice & curry. So in the end we ordered a mix of Lankan food (with toasted bread instead of rice) and mashed potatoes and chicken. Well guess it, the cook delivered pure completely tasteless pasta without anything extra, with veggies to the side; and then the Lankan/mashed mixture. He apologised later that the waiters had not told him about the cheese and eggs, and delivered at least a small bowl of hot and not too spicy tomato sauce. The waiters however had their own part to play in the mess: while we were eating the soup they started bringing mains, and 5 minutes later and our mouths full they came asking for the dessert order.

The name alone promises a Grand Old style hotel, but the pictures already show that it’s relatively new. It looks like a private mansion converted to a hotel in the last 10 years, nothing bad with that. The location is as stunning as Knuckles can be; climbing the stairs to the free Sky Bridge platform (telescope was sadly out of order) gives views of many miles. And if you have luck with the meals and rooms it could be a fantastic experience, equalling similar Knuckles hotels like Hunas Falls or Stratishla.

Stayed in April 2025

We were unfortunate enough to not get a view due to weather. This is no one's fault however given the price of the hotel, the wider offering is limited. Food and service was ok, however not notably different to other, much cheaper experiences.

Lovely room in a unique location. Very comfortable beds!

Stayed in January 2025

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Stayed in July 2025

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Stayed in July 2025