7.4

Reviews of Tree Houses by Jungle River

Colombo Road Westmoreland B estate, 20686 Ginigathena, Sri Lanka

  • Aruna

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review
  • Lorraine

    Reviewed: 19 March 2025 · Stayed in December 2024

    Verified review

    Very rustic - not for the faint of heart though Beautiful scenery down the valley Cabins were comfy - loved it ! Homemade meal cooked by owner on request x

    Should be warnings not to leave food in the room - some type of critter managed to knaw a hole in our rucksack to get to some fruit All part of the wild camping experience!

  • Chamara

    Reviewed: 14 February 2025 · Stayed in February 2025

    Verified review
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  • Gihan

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review

    The food and hospitality was amazing.

    The tree house needs to be maintained well.

  • László

    Reviewed: 6 December 2024 · Stayed in December 2024

    Verified review

    The owners were extremely nice, welcoming and helpful from the first minute, we really would like to thank for that (and so sorry for the glass). The breakfast was awesome, always something new. We also tried multiple dinner options and all was very tasty. We liked the fact the tree house is really in the middle of the jungle, surrounded by nature. You have full privacy and it's extremely peaceful. Very unique experience. We also took a 1 hour walk to the closeby river and saw different animals e.g. a beautiful green cameleon. Overal, our experience was great, but you need to consider this is a jungle accomodation. Don't come here if you are afraid of insects and animals .

    A/C was not working properly and the hot water can be a bit tricky, but you can ask for help at the reception.

  • 3.0 Poor
    Madusanka

    Reviewed: 7 November 2024 · Stayed in November 2024

    Verified review
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  • Madhusha

    Reviewed: 15 October 2024 · Stayed in September 2024

    Verified review

    Location super

    Not comfortable and cleaned..look like the abounded, May be staff should be consider the property cleaness more.

  • Chula

    Reviewed: 16 June 2024 · Stayed in June 2024

    Verified review

    We arrived as requested by the host by 4:30 PM. However, the room given to us was not very satisfactory. There was dust, the linen was not that clean, and the place was totally infested with ants. We politely informed the host about the situation, stating that the room was not very suitable as a clean room. Additionally, there was no Wi-Fi, no hot water, and no kettle. The host decided to arrange a room in a neighboring facility and made a full refund.

    The most upsetting aspect was the lack of adequate cleanliness, and the washroom was really less private, with an open net side wall on one side.

    Property response:

    Mr Chulananda, You didn't stay at the tree house. When you arrived since our property was not suitable for your liking, we recommended a different place to you and that's where you stayed. This is not suitable for your age and you agreed on the day that you have come to the wrong place. 1. The room was not satisfactory to you because your wife found it scary that it's in the outdoors. (which is the concept of the tree house but you failed to check on this and have a similar expectation) This is what you communicated to me. 2. The linen was clean. we do the bedding two hours before the guest arrives. I sent you message as soon as the room was done with clean lines and towels at 2 pm. (check-in time) I have a screenshot) 3. There is no wifi in the room. we only have wifi in the common area because the tree house is in the forest. 4. Because you were not satisfied and you said in your own words "I'm okay with the room but my wife is not happy because of the outdoors and the surroundings" we arranged for you to stay at a different place and waived off the cancellation fee to make sure you feel better and not to cause you any disturbance as you are both senior citizens. 5. The tree house has a washroom with an opening to one side to view the outdoors, which is also the concept. However, since you didn't stay and we waived the cancellation fee, this is unnecessary since we also treated you kindly.

    Mr Chulananda, You didn't stay at the tree house. When you arrived since our property was not suitable for your liking, we recommended a different place to you and that's where you stayed. This is not suitable for your age and you a… Show more

    Tree Houses by Jungle River
    27 June 2024
  • Gerard

    Reviewed: 22 February 2024 · Stayed in February 2024

    Verified review

    The Tree House is one of two and located in a fabulous jungle/tea estate setting. Morning bird walks were excellent, as were hikes down to the river at the bottom of the property, ideal for river baths. Great view from the Tree House (make sure to keep windows shut when not in the room - there are monkeys in the estate), and even better, no mosquitoes at night, so you can keep the windows open to let in invigorating mountain air. Had 2 delicious breakfasts with the hosts and some very interesting conversations. Thank you Shehan, Pavithra and Binal. If you have a vehicle with a driver, probably more practical for him to stay at the nearby town of Ginigathena. My driver was reluctant to drive the ~2km to his accomodation on the estate because of road conditions, which meant he had to call (and pay for) a 3 wheeler tuktuk whenever I needed him.

    Property response:

    Thank you very much Gerard. it was lovely chatting with you as well.

    Tree Houses by Jungle River
    23 February 2024
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  • William

    Reviewed: 12 February 2024 · Stayed in February 2024

    Verified review

    Incredible location with unspoilt views over unspoilt jungle. The hosts were so welcoming, providing delicious food and giving information about the area.

    Property response:

    thank you very much for your generous review. we really appreciate it.

    Tree Houses by Jungle River
    12 February 2024
  • Tracey

    Reviewed: 19 January 2024 · Stayed in January 2024

    Verified review

    Superb location. Stunning surroundings. The most lovely hosts you could ever imagine. We had dinner and breakfast in their family home which was such a treat. Very convenient location for rafting, etc

    Not a complaint, but be aware that rooms are fairly small and simple. But worth the compromise to be in the jungle surrounded by peace and serenity

  • Shehan

    Reviewed: 3 January 2024 · Stayed in December 2023

    Verified review

    Middle in the jungle with true nature. No disturbing from the outside world. If you want to interact with nature this is one of the best places out there .

    Minor issue with electricity due to rural area . But its nothing when you are surrounded by true nature.

    Property response:

    thanks for the generous review. we really appreciate it

    Tree Houses by Jungle River
    3 January 2024
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  • Birta

    Reviewed: 3 January 2024 · Stayed in January 2024

    Verified review

    10 things we liked. 1. The stairs downwards to the treehouse were made out of concrete and had light bulbs. 2. The balcony had greater view than we expected, the jungle energy is surreal. 3. The bed sheets were clean and steam ironed. 4. There was a warm shower. 5. There were native old trees around the treehouse. 6. Felt like a personal, private service which made this experience more rich and valuable. 7. They worked as tour guide on the side, and they were veru helpful helping us get to our next destination. 8. The tea/coffee presentation was amazing as well as the seating. 9. Nice family that we supported by staying there, not some corporation. 10. I liked that there was River Cafe right next to the place.

    1. There was a large sound when closing the balcony door at night. 2. The shower curtain was dirty and the water pipes towards the shower head, if we could move the shower curtains we could watch out into the nature while showering which would make up for a great experience! 3. Some trash on the side of the house. 4. The insect net around the bed was a bit short so it kept getting off at night, making us insect paranoid people not feeling that much secure while sleeping.

    Property response:

    thank you so much for the very honest review. it was nice meeting you both.

    Tree Houses by Jungle River
    3 January 2024
  • Jamie

    Reviewed: 1 December 2023 · Stayed in November 2023

    Verified review

    We had a lovely stay! The location is amazing, quiet and peaceful. We came for a few days of rest and the location was perfect for this. The room has a great view and you can walk to the river, owners are really friendly and could tell us a lot about the environment and fauna (and more tips for our stay in Sri Lanka - thanks guys!). The food was delicious and we were really happy we could do our laundry. Recommendable!

    It’s good to know that you have to walk up and down hill, and some steep steps, from the main house to the accommodation.

    Property response:

    hi Jamie thanks for your generous review and feedback. sadly on booking.com we can't add specific descriptions as the description is automatically generated with only details of the room amenities. so we are unable to add certain specific details.

    hi Jamie thanks for your generous review and feedback. sadly on booking.com we can't add specific descriptions as the description is automatically generated with only details of the room amenities. so we are unable to add certain specific d… Show more

    Tree Houses by Jungle River
    1 December 2023
  • Anton

    Reviewed: 14 November 2023 · Stayed in November 2023

    Verified review

    Best place to stay in the center of SriLanka Owners are great people. My baggage was lost, and they gave us their closes! Helped us with the taxi and feed us with a great breakfast. It is a beautiful place with a view to the waterfall. It is the closest place to the nature you can find. Wanna thank the owners one more time!

    Property response:

    thanks again Anton for your kind remarks...

    Tree Houses by Jungle River
    14 November 2023
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  • Isuru

    Reviewed: 8 November 2023 · Stayed in November 2023

    Verified review

    Wonderful location with best hospitality

    Property response:

    thank you so much for your generous review

    Tree Houses by Jungle River
    8 November 2023
  • Sonia

    Reviewed: 17 October 2023 · Stayed in October 2023

    Verified review

    Have a beatifull views surrounded by nature.

    Way over valued. Unfortunately it was what we expected.. the room wasn't ready when we got there we had to wait almost an hour. The room is very basic, the windows for the beautiful view were dirty and there's nothing to heat water for a hot drink.. the hot shower wasn't working and not top sheet... When we went for dinner they served us experience dishes and small plates of food, and spicy, although we had said we didn't want spicy food. There was a miss understanding and they give us a plate of COLD rice to go with our food.. which they then charged for !!! Breakfast was 40mins late although we had said what we wanted and what time we wanted in the night before.. but it's was good and tasty. Come to billing time.. the bill isn't ready for us although the tuktuk is waiting and they know what to charge us.. Get your bill ready ! And then they wanted to charge us "Service charge" for the bedroom as well as the meal ! We ending up discussing the service charges and still paying 18000rps for one night! That's the most we have ever payed in this country and we had to pay for the hot drinks which are included in the most modest accommodations of sri lanka..... Other than that, you are in beautiful nature with fantastic view. And the WiFi in the main building worked well ! The worst was that the host was impolite to us at the end and ignored us when we calmy tried talking over the billing issue...

    Property response:

    thanks for your very generous review 😊 once again I won't be putting any effort into arguing with you or explaining your behaviour in detail here. you refused to pay the service charge and we reduced it form your bill and I refused to argue with you. your behaviour was very rude but we excused it and let you go because you were in our household and we don't want to cause any issues. we too are very disappointed in guests like yourself who try to act superior just because we are a small hotel. Thank you and take care.

    thanks for your very generous review 😊 once again I won't be putting any effort into arguing with you or explaining your behaviour in detail here. you refused to pay the service charge and we reduced it form your bill and I refused to argue… Show more

    Tree Houses by Jungle River
    18 October 2023
  • Andrea

    Reviewed: 16 August 2023 · Stayed in August 2023

    Verified review

    The owners were so friendly, the food was excellent as was the view from the tree house.

    It was a lot more isolated then we realized.

    Property response:

    Thank you so much! It was lovely having you.

    Tree Houses by Jungle River
    17 August 2023
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  • Petros

    Reviewed: 10 August 2023 · Stayed in August 2023

    Verified review

    Owners where very friendly the helped us a lot to any requests we had: breakfast options, organize transfers, organize excursions for rafting and trips, too early check out with breakfast, prepare dinner. The most helpful and friendly persons we met.

    Some minor repairs in the tree houses are needed (broken chairs for example) but what you expect in a tree house.

    Property response:

    Thank you for your very generous review Petros! We really appreciate it.

    Tree Houses by Jungle River
    11 August 2023
  • Belinda

    Reviewed: 22 July 2023 · Stayed in July 2023

    Verified review

    The food was amazing!!! Definitely try the Sri Lankan breakfasts, and the homemade pizzas for dinner! The views were stunning, and surrounded by dense and private jungle. I felt very safe wandering around the property, and the hosts were only a text away if I felt I needed assistance or a tuk tuk. Pavithra and her beautiful family had plenty of recommendations of where to visit next, and offered a really unique perspective into the culture of Sri Lanka. This was my first landing point in Sir Lanka, and I feel very lucky to have stumbled into their beautiful family and space. The treehouse itself was beautiful, rustic, and a total vibe in the rainy weather (picture this - jungle, rain, tree top views, mountains and mist -- a writers dream, and so beautiful!)

    I liked it all.

    Property response:

    Thank you so much Belinda. We appreciate your very generous review!

    Tree Houses by Jungle River
    23 July 2023
  • Imendra

    Reviewed: 5 July 2023 · Stayed in July 2023

    Verified review

    View

    Not clean

    Property response:

    Hi Imendra.. this is disappointing to know. We wish you had told us this while you were here because we kept in touch via WhatsApp messages throughout your stay. We could have sent our staff or we could have talked about it and made arrangements to make you feel comfortable. Since you didn’t mention this during your stay, we had no idea you felt this way. However, thanks for letting us know. We will make improvements.

    Hi Imendra.. this is disappointing to know. We wish you had told us this while you were here because we kept in touch via WhatsApp messages throughout your stay. We could have sent our staff or we could have talked about it and made arrange… Show more

    Tree Houses by Jungle River
    23 July 2023
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  • Elena

    Reviewed: 10 May 2023 · Stayed in May 2023

    Verified review

    One of the most incredible experience I ever made! The accommodation is so special 😍 the hosts are so lovely and the food was the best I had so far in Sri Lanka. I would always recommend this to everyone who loves to make a special experience. And of cause I will come back to this special place. Absolutely in love with it 😍

  • Pooi

    Reviewed: 17 December 2022 · Stayed in December 2022

    Verified review

    There were insects at night in the room. Coming to bed. All over the room. Not value for the money.

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