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Reviews of W Residence Kandy

No 38A Sri Thapodharama Road Paradise park Hanthana Kandy, 20000 Kandy, Sri Lanka

#248 of 279 hotels in Kandy

Guests' Choice

Review Score

Based on 28 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.2

  • Location

    7.4

  • Facilities

    6.7

  • Staff

    8.1

  • Value for money

    7.6

  • Free Wifi

    2.5

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Showing 1 - 25

  • Reviewed: March 18, 2024

    8.0
    Worth it for the fantastic view!
    • Leisure trip
    • Couple
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night

    No facilities apart from the room were provided. The door didn't lock properly. No tea or coffee, and no kettle either. Only two small bottles of water, soap, and towels were provided. Not a lot of options to order food from the hotel itself. We were told only rice and noodles available when asked.

    Rooms were quite good, clean sheets and pillows, and functioning AC. Bathroom was good, very clean, great water pressure, working hot water. Quite distant from town along winding roads, so don't stay here if you're looking for a place that you can walk to town from; no problem if you're in a car/taxi or tuk. There is a dining area to eat so you can bring your own food from outside (no cooking), or order in and have it there.

    Stayed in March 2024

  • Reviewed: February 7, 2024

    6.0
    Need a lot of work on it
    • Leisure trip
    • Family with young children
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Unluckily the place was not maintained properly, it looked like it had a major flooding and walls were humid and wallpapers were detaching, it really needs some work on it.

    The building itself have a lot of potential, or it had at least, it's a very stylish place. Big windows and nice views, although the room was kept clean and tidy.

    Stayed in February 2024

  • Reviewed: January 23, 2025

    1.0
    Location CLOSED and in Disrepair
    • Leisure trip
    • Family with young children
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night
    • Submitted from a mobile device

    Location was CLOSED when we arrived and was in disrepair. This was a huge inconvenience as we had to find another place to stay. I looked from window and it was deserted. Should be taken off the Website.

    location CLOSED , do NOT pay in advance.

    Stayed in January 2025

  • Reviewed: October 14, 2024

    10
    Great Experience
    • Leisure trip
    • Couple
    • Penthouse Deluxe Double Room with Mountain & City View
    • Stayed 1 night
    • Submitted from a mobile device

    My fiancée and I stayed in the Penthouse Deluxe Double Room with mountain and city view, and it was an amazing experience. The room was exactly as pictured on the website—clean, and in perfect condition. The views were absolutely breathtaking, with no words to describe how beautiful they were, especially at sunrise and sunset. The environment was incredibly peaceful, and we enjoyed the perfect weather throughout our stay, which made it even more relaxing. There was enough parking space and the staff were extremely kind, attentive, and always willing to assist with any requests, making us feel welcome from the moment we arrived. Overall, we had a fantastic experience, and we highly recommend this hotel to anyone looking for a peaceful stay with excellent service and stunning views.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Penthouse Deluxe Double Room with Mountain & City View
    • Stayed 1 night
    • Submitted from a mobile device

    However, I was disappointed with the overall condition of the property. While our room was clean, the rest of the place seemed poorly maintained. It looked like the floors hadn't been swept, and it felt like the hotel hasn't seen any renovations since it was built. Additionally, there were no kettle or tea/coffee-making facilities in the room, which was an inconvenience.

    I recently stayed at this property, and the highlight of my experience was definitely the stunning view. You can see most of Kandy city from there, which is truly breathtaking. The caretaker also did their best to make our stay comfortable, and I appreciated the effort.

    Stayed in September 2024

  • Reviewed: September 15, 2024

    10
    nil
    • Business trip
    • Family with young children
    • Penthouse Deluxe Double Room with Mountain & City View
    • Stayed 1 night

    nil

    nil

    Stayed in August 2024

  • Reviewed: August 30, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night
    • Submitted from a mobile device

    Only one no good staff who doesnt know how to deal with guests, not cleaned, smelly bedrooms, ni bathroom mirrors. Etc..

    View from balcony/ terros.

    Stayed in August 2024

  • Reviewed: April 28, 2024

    10
    Best place in Kandy with the best view and reasonable price
    • Leisure trip
    • Couple
    • Penthouse Deluxe Double Room with Mountain & City View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything including the view ❤️

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Was good for the price, owner super nice, monkeys live nearby, nice experience

    Stayed in February 2024

  • Reviewed: February 14, 2024

    2.0
    Dangerous.
    • Leisure trip
    • Family with young children
    • Penthouse Family Room with Mountain & City View
    • Stayed 1 night
    • Submitted from a mobile device

    The view of the city of Kandy was great. However, we rate the location as very poor because it's dangerous. Our older son fell on the platform leading to the observation deck. The boards were not screwed in properly, so one shifted, causing him to fall in between and injure his nose. Be careful!

    We like the view.

    Stayed in February 2024

  • Reviewed: December 29, 2023

    4.0
    Poor value for money and cannot recommend.
    • Business trip
    • Solo traveler
    • Penthouse Family Room with Mountain & City View
    • Stayed 1 night

    No backup power supply. Power interrupted around 8.30 am. Thereafter, no power supply until 11.45 am , hence no water even for our essential activities. Cleanliness is far below the expected level. Linen is not good. Difficult to find the location. Google map is not working in this area. Neither street lights nor direction boards to this premises.

    Mountain view from the room is good. Care taker is good. Breakfast is acceptable, but too expensive.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Penthouse Deluxe Double Room with Mountain & City View
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent service and great room service with all the facilities. Worth for money.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    10
    Beautiful view ,calm and super clean rooms
    • Leisure trip
    • Family with young children
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was ok

    Attractive clean room with view

    Stayed in December 2023

  • Reviewed: December 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: August 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: August 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Penthouse Deluxe Double Room with Mountain & City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: August 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: August 13, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Penthouse Family Room with Mountain & City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: August 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Penthouse Deluxe Double Room with Mountain & City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: January 29, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 14, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: September 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: August 25, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double room with Balcony Mountain / City View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in August 2024

Showing 1 - 25

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