Reviews of Blue Crane Guesthouse
579 Qhoali street, Thetsane West Or P.O Box 8908, 100 Maseru, Lesotho

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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe staff were very helpful and made us feel at home. They were able to cater to our needs and that of the team very fast and actually going out of the way to support us. The breakfast was also on spot.
We are humbled
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGood location, close to the Maseru border as we drove to Lesotho. Comfortable stay and felt safe there at all times. Filling breakfast. Esti, who met us and looked after us during our stay, was the most gracious, friendly and helpful person. She was amazing.
There was not much to do at night, but we were really tired after being out all day and rather just went to bed early.
Thank you
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe location, safety and more important the privacy 👌
Up grade their braai and carport
Noted with thanks
Reviewed: 23 June 2025 · Stayed in April 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewLoved that they had heaters on when we arrived late and night and the electric blankets were on. The staff were extremely friend and helpful. At all times
A few things: 1. Only 1/5 rooms we had booked had hot water on Saturday morning (mid-winter that's awful). 2. the shower door in one of the rooms feel off; 3. Its advertised as having self catering facilities but there was no cutlery, working stove or kitchen implements - we had to cook in the main kitchen and borrow stuff, which I must say the ladies were great about; 4. its quite off putting that the lounge is also the thoroughfare into the breakfast room so we didn't have privacy; 5. Internet connection was poor.
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewvery good
My door was a tight fit, and must have disturbed others when I tried to close it.
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewA safe and quiet place on the outskirts of Maseru. Clean room. Shared kitchen. Friendly staff.
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in April 2025
Verified reviewThe guest house is very clean and the staff are great. The facilities are very basic but we were comfortable. The staff kindly allowed us to use the kitchen to prepare our dinners as we had booked the whole house. Overall we had a positive experience - thank you
The decor is a bit tired
Thank you. Appreciated
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 March 2025 · Stayed in February 2025
Verified review- The dining area with a nice view. It gives one tranquility and relaxation. - The room was spacious and had ample cupboard space. - The option of bath and shower worked extremely well for us. - The owner is knowledgeable of the hospitality industry and her experience will take the business to greater heights.
We did not stay for long to have noticed things that we didn't like. But definitely this is a guesthouse we'll use again when we go to Lesotho.
We are humbled. Thank you
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in February 2025
Verified reviewThe people
Nothing
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewThe friendliness of the staff. We enjoyed the breakfast.
Nil.
We are humbled and thank you for the heads up
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewThe bathrooms still needs maintenance. Seems nothing changed from my last visit.
Reviewed: 15 February 2025 · Stayed in December 2024
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewBreakfast great and location very convenient
Thank you
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewProperty is in a good location. The host was able to accommodate us with early breakfast sandwiches.
Nothing
Reviewed: 27 January 2025 · Stayed in December 2024
Verified reviewReviewed: 20 January 2025 · Stayed in December 2024
Verified reviewThe breakfast was very nice and more than enough, The location was ok and not too far from the mall
The rooms need minor maintenance.