Reviews of Greenlake Guesthouse
Maseru, 100 Maseru, Lesotho
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewEverything was okay, you just need to sort out water issue.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location and view was perfect, central, safe, with great views over Maseru from the large glass windows. Great staff and delicious breakfast.
Bedside lamp didn’t work
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe Rooms were big
Sometimes the water will stop while showering due to pressure.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe staff was friendly and the place very clean
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe effort put to attain excellence. The kind and humble team of employees
The food preparation needs a lot of improvement.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe lovely staff service.
Its location.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewFor my past 3 visits, the lodge was just not meeting the desired ecpectations 1. The air conditioning was not working in the middle of winter 2. The TV wasn't working 3. The shower wasn't giving hot water in winter There seem to be one issue after another.
We are really sorry to have experienced such inconveniences, 3 times seemed to be a lot.. we had had an unfortunate experience in 1 (One) single day that the gysers bursts due to freezing pumps. it was taken care of.. for you to have come 3 times and experience the same mishap, we really apologize...We would however like to accommodate you again , this time around we will do better.. we hope all this is genuine concerns
We are really sorry to have experienced such inconveniences, 3 times seemed to be a lot.. we had had an unfortunate experience in 1 (One) single day that the gysers bursts due to freezing pumps. it was taken care of.. for you to have come 3… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe onsite restaurant and breakfast in the morning was lovely. The rooms are clean.
The parking, I got Parked in more than once.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBreakfast was very nice
Location
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewI like the room setup and the hospitality of the staff especially at the restaurant and bar.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe place is nys Your employees are gud Breakfast is excellent You treat your guests good
The was no hot water in Our room.. No microwave to reheat Our food. No channels to entertain us Only sabc.. Our mood was 0% Cz I book your place To celebrate my birthday..
Good day, we do have different rooms with different ammenities..For hot water all the rooms have heated water, should you have experienced no water, reception and security are inhouse to assist. we really apologise
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe staff was very friendly from the receptionist, cleaner and gate keeper. The breakfast was great too and so was the restaurant staff. The restaurant manager also was concerned about how guests slept.
The guest house does not provide drinking water in rooms for guests.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified review