Reviews of The Mon
Ts'ehlanyane Rd, 100 Maseru, Lesotho

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewOut of the city noise
The doors need lubrication to reduce noise when opening
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe staff went out of their way to make me feel welcome. Breakfast was always exceptional, made when I wanted. The room was spacious and very clean. Short drive from Maseru mall.
WiFi was a bit iffy if I went into the bathroom with my phone!
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff and security was great,The breakfast was extremely nice thanks to the lady preparing it for us.She is awesome,friendly and kind.
Room didnt have a fridge.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hospitality of the reception and trusted WiFi, warm room and hot water. Tight security I felt so safe
Pool without water,
Thank you for your review! We're excited to share that we will be repainting the pool to enhance your experience. We can’t wait to welcome you back next time, so you'll be able to enjoy a refreshing swim in our newly updated pool!
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewHappy
Happiness and highly joyous reside to be.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewElectric blankets in rooms, additional blanket provided for each room. Despite arriving during a short power outage, we received a warm welcome and fleece throws were provided to help keep us warm.
Please add drinking water in the outside rooms in future - luckily we had a few bottles that we had brought with us. But overall, we had a good stay.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGreat location, close to malls Comfy bed, aircon and instant hot water from the shower was great, especially in the cold mornings
Breakfast could be improved, have a bit of variety, can't eat the same thing everyday
We appreciate you taking the time to share your feedback. We're committed to learning from it and continually improving our services. Thank you!
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe breakfast and the rooms are clean.
The stuff are very kind and respectful.
Reviewed: 17 June 2025 · Stayed in March 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewVery friendly staff. Bed was extremely comfortable.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewThe atmosphere and treatment
The taps in the bathroom
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in March 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewThe staff was friendly and helpful. Bed was comfortable. Breakfast
Not a hotel, more like a room for rent. Not close to attractions except the mall.
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewFriendly and helpful staff
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewWe had a great stay at the Mon. The staff was very, very good and helpful to us. Their service was exceptional. We will go back to the Mon on our next visit to Lesotho again.
Nothing that we didn't like... except that we advise them to put up direction signs from their junction and on the facility.
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReally friendly staff
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewEverything
Nothing
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewIt had everthing we needed. Good value for the price. Owners were very friendly and accomodating and heated up the room for us
Reviewed: 27 April 2025 · Stayed in April 2025
Verified review