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Reviews of MERCURE HOTEL KLAIPEDA CITY, Conference, Restaurant & Bar - Accor Group 4 stars

Sauliu g. 28, LT-92231 Klaipėda, Lithuania

#8 of 38 hotels in Klaipėda

Guests' Choice

Review score

Based on 568 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 20 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice décor, cozy atmosphere, brilliant food, and professional staff.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    We had a wonderful stay. All our requests were taken into account – we got a room on one of the upper floors with a balcony, just as we had hoped. The receptionist was extremely friendly and welcoming, which made a great first impression. Breakfast was delicious and had a good variety of options. It would be even better if pancakes or cottage cheese fritters were added to the menu. Overall, everything was great – highly recommended!

    Stayed in August 2025

  • Reviewed: 21 July 2025

    10
    the stay was amazing
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    Everything was amazing, great place and very clean! The staff was friendly. love the parking space

    Stayed in July 2025

  • Reviewed: 13 July 2025

    10
    Nice hotel in Klaipeda!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    I would say that everything was very good.

    The hotel located in city, it’s nice hotel to stay. Good staff, good breakfast, ☀️

    Stayed in July 2025

  • Reviewed: 4 July 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    We really enjoyed our stay! The rooms are spacious, fresh, clean, and well appointed. Very friendly and helpful staff. An excellent and generous breakfast buffet. A good example of this hotel group. The location great; A short walk to the old town with restaurants and bars. We definitely recommend and would stay here again

    Stayed in July 2025

  • Reviewed: 29 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    There's no gym - it's either closed or something like that. There are quite a few drunk residents wandering around everywhere.RetryClaude can make mistakes. Please double-check responses.

    Everything was decent, the room was tidy, and breakfast was good.

    Stayed in April 2025

  • Reviewed: 24 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We got a room with a bathtub, and there was an unpleasant technical flaw there. A protective glass screen is mounted on the edge of the bathtub to prevent water from splashing all over the place but it's that kind of screen that sits on a hinge and moves side to side, meaning there's no seal between the screen and the bathtub. Water that gets on the edge runs down right onto the floor. You end up with a big puddle that you have to wipe with one of your towels. Other than that everything was great.

    The room was very clean and quite spacious. Good breakfast. The hotel overall looks modern and fresh despite being located in a Soviet times building. Location is good, on a quiet street, about 10 minutes by foot from Old Town. The hotel is pet friendly (the fee for a cat is 10 euro/night). It was nice they even put pet bowls in the room.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    A hotel that is a pleasure to return to
    • Leisure trip
    • Family with young children
    • Privilege Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    We didn't have our room cleaned the day after we arrived, maybe we left it too late, but it would be great if they replaced the garbage cans as with a baby it fills up very quickly 😀

    The room is excellent, furniture in good quality, clean and not bad breakfasts, staff friendly. With a child under 1 year old we were provided with a crib, I would like to return again to this hotel in the future

    Stayed in June 2025

  • Reviewed: 14 June 2025

    8.0
    Good location, good value of money
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was ok

    Stayed in April 2025

  • Reviewed: 8 June 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely staff, spacious and clean rooms. Great location close to the Old Town, sea port, and both the train and bus stations. The breakfast is very delicious and actually filling, and they’re not stingy with replenishing the salmon when it runs out — which can happen 😉 Thank you for the pleasant, cozy stay!

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Exceptional
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I was surprised by room cleanness and odour in the room.Amazing experience.

    Stayed in June 2025

  • Reviewed: 31 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Except soft pillows

    All was super B!

    Stayed in May 2025

  • Reviewed: 27 April 2025

    10
    Good for short stay
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    All good, big bed

    Stayed in April 2025

  • Reviewed: 26 April 2025

    9.0
    Nice hotel to stay.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All was good

    Good hotel with nice breakfast.

    Stayed in February 2025

  • Reviewed: 6 April 2025

    10
    Awesome
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Super clean and comfy place to stay

    Stayed in April 2025

  • Reviewed: 24 March 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Privilege Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There had to be bath tube in the room, but it wasn't. So question is why they put it in room features

    Nice breakfast, spaceous room, very bright and cozy

    Stayed in March 2025

  • Reviewed: 24 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Brekfast

    Stayed in March 2025

  • Reviewed: 5 March 2025

    9.0
    Very Good Hotel with a good location
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice neat and confortable hotel. Good value for money. Great and tasty Breakfast. Very nice clean and confy rooms. Good location. Very professional and friendly staff.

    Stayed in March 2025

  • Reviewed: 28 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privilege Queen Room
    • Stayed 3 nights

    Nothing really to mention.

    A good hotel, suitable for short business visit. Large and well equipped room. Comfortable bed. Good location with some shopping and restaurants around, also only 10 minutes walk from the old city. Would stay again.

    Stayed in February 2025

  • Reviewed: 26 February 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast too poor, there should be freshly cooked egss option as precooked is uneatable

    Clean room, super comfy beds and pillows, coffee machine for breakfast. Reception staff is nice, other staff haven't noticed even on breakfast

    Stayed in February 2025

  • Reviewed: 23 February 2025

    9.0
    Good
    • Leisure trip
    • Couple
    • Privilege Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t work toilet flash and sink

    Everything was ok, liked dark curtains that kills morning sun shine

    Stayed in February 2025

  • Reviewed: 14 February 2025

    9.0
    Cool
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small fitness gym

    Stayed in February 2025

  • Reviewed: 10 February 2025

    10
    Nice stay if you wanna stay not it city center
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Nice place to stay. Not in city center. Big thanks for administrator Justas. Very positive and helpful guy!

    Stayed in February 2025

  • Reviewed: 10 February 2025

    10
    Nice stay. Will come back again.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Breakfast: assortment was good, but the shaving dishes were empty half an hour before the end of breakfast time. Nobody filled them up. It was difficult to find a place to sit, because all tables were piled with dirty plates and waiters did not clean them. Although waters were very polite and helpful, they just did not realize that in stead of just passing by the dirty table they could grab some dirty plates and thus be more efficient. I do not blame the waiters. I think it's a management problem that do not provide a proper training for the staff.

    Hotel is crispy clean and comfortable to stay. Matrasses and pillows are very comfortable to sleep. Eggs and pancakes to order during breakfast is a very nice option.

    Stayed in February 2025

Showing 1 – 25

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