Reviews of Mercure Palanga Vanagupe Resort & SPA 5 stars
Vanagupes g. 31, LT-00169 Palanga, Lithuania
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewHotel by it self perfect, but their restaurant unexpected bad, staff there, food.. so skip restaurant and enjoy hotel!
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThat swimming pool for kids works long
Kids sofa bed was very uncomfortable
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewRooms were modern, comfortable and clean. Spa with several pools, especially liked outdoor pool.
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewClean, smells nice, good breakfast, friendly professional service, lovely lounge area.
A little bit dated and dark, indoor pool area quite small, 20€ only for using car charging station (plus electricity), restaurant not cosy, no windows, too dark and food is overpriced.
Dear Guest, Dear Neringa, Thank you for taking the time to share your feedback. We're very pleased to hear that you enjoyed your stay, appreciated the cleanliness, pleasant atmosphere, good breakfast, and friendly, professional service. It’s also great to know you liked our lounge area. We regret that there were aspects of your stay that left you disappointed. We hope to have the opportunity to welcome you back. With best wishes Mercure Palanga Vanagupe resort team
Dear Guest, Dear Neringa, Thank you for taking the time to share your feedback. We're very pleased to hear that you enjoyed your stay, appreciated the cleanliness, pleasant atmosphere, good breakfast, and friendly, professional service.… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation, staff
If this were a 3-star hotel, I’d say it’s not bad, but it’s very far from 5-star quality. Breakfast was especially disappointing, you can really feel that cost-cutting is happening – it’s the first time I’ve stayed at a 5-star hotel where there was no salmon, just a few small pieces scattered among salad leaves! For 5 mornings, the hot dishes were identical, the same thing over and over again… Probably the most meager breakfast I’ve ever had. The only thing I can praise the new owners for is their thriftiness – saving at the guests’ expense is something you’re clearly very good at!
Mrs. Erika, Thank you for choosing hotel "Mercure Palanga Vanagupe resort". And thank you for sharing your feedback. We are sorry to hear that our breakfast did not meet your expectations. Please note that the majority of our guests are very satisfied with the variety and quality of our breakfast offerings. We continuously strive to maintain a balanced and diverse menu to cater to different tastes. At least we’re glad to hear that you liked the location and our staff. Wishing you success, The Hotel Team
Mrs. Erika, Thank you for choosing hotel "Mercure Palanga Vanagupe resort". And thank you for sharing your feedback. We are sorry to hear that our breakfast did not meet your expectations. Please note that the majority of our gue… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good. Waterpool outside and the SPA centre are good.
There was a terrace outside where you could have breakfast and sit in good weather, but no one served us there.
Dear Kazimeras, Thank you for your feedback. We’re glad to hear you enjoyed the breakfast, our outdoor pool, and the SPA center. Your kind words are much appreciated. We’re sorry to hear that you were not served on the terrace during your breakfast. We will share this with our team to ensure better attention is given to guests choosing to enjoy their meals outdoors. We hope to welcome you again soon for an even more enjoyable experience. Best regards, Hotel team
Dear Kazimeras, Thank you for your feedback. We’re glad to hear you enjoyed the breakfast, our outdoor pool, and the SPA center. Your kind words are much appreciated. We’re sorry to hear that you were not served on the terrace during your… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewSpa, clean and very nice
Everything was great, I can't find anything to complain about
Dear Marta, Thank you so much for your lovely feedback! We’re thrilled to hear that you had a fantastic time with us and enjoyed the SPA, cleanliness, and overall experience. We agree — if only we could control the seaside wind! 😊 Still, we’re delighted that everything else met your expectations. We look forward to welcoming you back for another great (and hopefully less windy) stay! Best regards, Hotel team
Dear Marta, Thank you so much for your lovely feedback! We’re thrilled to hear that you had a fantastic time with us and enjoyed the SPA, cleanliness, and overall experience. We agree — if only we could control the seaside wind! 😊 Still, … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified review