Reviews of Parc Hotel Alvisse 4 stars
120 Route d'Echternach, 1453 Luxembourg, Luxembourg
Loading
Guests also reviewed these properties:
Pisciotta, Italy
Hvar, Croatia
Chiang Mai, Thailand
Bucaramanga, Colombia
Paris, France
Cape Town, South Africa
Šilo, Croatia
Buenos Aires, Argentina
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice hotel. Nice indoor swimming pool, sauna and gym. Robes provided. Only a few minutes by b7s from the city centre ( do read timetable as not so frequent bus service)
No kettle, tea, coffee in the room. Not typical for a 4 star hotel. Also, no drinking water at the pool area.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLoved the amenities here and perfect location
To pay for hot water, not practical for families with babies if you need hot water because you have to pay for it 2.5€ which should be free
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location, parked car and they had electric charge points which was brilliant. Easy to get into the centre on the bus.
Breakfast choices were quite limited.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWas very nice
Swimming pool
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything was flawless
Thank you so much,Mr Joseph! We’re thrilled to hear everything was flawless for you. Your kind words mean a lot, and we look forward to welcoming you back again soon!
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything seems perfect
Thank you so much, Mr John! We’re thrilled to hear everything was perfect. Your feedback means a lot to us, and we look forward to welcoming you again soon!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewHotel staff were just lovely, really friendly. Engaging and happy. Room was comfy and clean.
Price. For the value I expected more. Food was somewhat disappointing and lacking for the price.
Dear Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you found our team to be friendly and welcoming, and that your room was comfortable and clean. We’re sorry, however, that you felt the value and dining experience did not fully meet your expectations. Your comments are very valuable to us, and we’ll be sure to review them with our team to make improvements. We hope we’ll have the chance to welcome you back and provide you with an even better experience in the future.
Dear Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you found our team to be friendly and welcoming, and that your room was comfortable and clean. We’re sorry, however, that you felt the value and … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExtremely clean. Modern. Great facilities. Piol lovely.
Dear Mrs Sarah, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the cleanliness, modern design, and facilities. We’ll be sure to pass your kind words on to Piol as well — they’ll be so pleased. We look forward to welcoming you back again soon! Best regards,
Dear Mrs Sarah, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the cleanliness, modern design, and facilities. We’ll be sure to pass your kind words on to Piol as well — they’ll be so pleased. We look forw… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewBig rooms, air con unit, blackout curtains, great facilities, friendly staff, easy access to public transport.
Bathroom flooded after every shower, not enough towels were replaced after clean - no tea/coffee making facilities, quite loud in the mornings with hoovering etc - and cleaners knocking.
Dear Mr Richard, Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed our spacious rooms, facilities, and the friendliness of our team. It’s wonderful that you found our location convenient as well. We’re truly sorry to learn about the issues you experienced in the bathroom, with towel replacement, and the absence of tea/coffee facilities. Your comments about noise in the mornings are also well noted. Please be assured we’ll review these points with our housekeeping team to ensure a more comfortable and personalized experience for our guests. We greatly appreciate your constructive feedback and hope we’ll have the opportunity to welcome you back, so we can provide you with an even better stay. Warm regards,
Dear Mr Richard, Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you enjoyed our spacious rooms, facilities, and the friendliness of our team. It’s wonderful that you found our location convenien… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewIt was very relaxing. Staff were very efficient
Location was difficult to get to without a car
Thank you, Mr Minoru, for sharing your experience with us! We’re delighted to hear that you had a relaxing weekend and felt well taken care of by our team. We’ll be sure to pass your kind words along to our staff. We appreciate your feedback regarding the location, and we’ll continue to explore ways to make access easier for our guests without cars. We hope to welcome you back for another restful stay soon!
Thank you, Mr Minoru, for sharing your experience with us! We’re delighted to hear that you had a relaxing weekend and felt well taken care of by our team. We’ll be sure to pass your kind words along to our staff. We appreciate your feedbac… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe rooms, the area, the pet friendly nature of such a beautiful hotel. Included spa and leisure facilities. We had a very nice two night stay here.
Nothing. The spa area /saunas near the pool was very over crowded when we used it.
Dear Mr. Delaney, Thank you so much for your wonderful review and for choosing to stay with us! We're delighted to hear that you enjoyed our rooms, location, and pet-friendly atmosphere, as well as the spa and leisure facilities. It’s great to know you had a relaxing two-night stay. We’re sorry to hear that the spa area felt overcrowded during your visit. Your feedback is very helpful, and we’ll take it into consideration as we continue improving our guests’ experience. We’d love to welcome you back again soon for another stay! Warm regards,
Dear Mr. Delaney, Thank you so much for your wonderful review and for choosing to stay with us! We're delighted to hear that you enjoyed our rooms, location, and pet-friendly atmosphere, as well as the spa and leisure facilities. It’s … Show more
Reviewed: 31 August 2025 · Stayed in June 2025
Verified reviewThe hotel itself was beautiful, nice pools ,room etc .
Building work going on right outside my room , which has no prior warning about or would have asked to be moved . I asked for some kind of reimbursement for the inconvenience but the staff were very unhelpful and refused to do anything about it , overall very disappointing, ruined my stay and was an expensive disappointment.
Dear Mr James, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the hotel facilities and your room, but we’re very sorry to learn that your experience was negatively impacted by the nearby building work. We completely understand how frustrating that must have been and apologize that you weren’t made aware beforehand. We also regret that you felt our team didn’t provide the support you deserved in this situation. Your comments have been shared with management so we can address how such matters are communicated and handled in the future. We truly value your feedback and would welcome the opportunity to regain your trust on a future visit. Please feel free to reach out to us directly before your next stay so we can ensure everything is arranged to your satisfaction. Kind regards,
Dear Mr James, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the hotel facilities and your room, but we’re very sorry to learn that your experience was negatively impacted by the nearby building wo… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI liked the staff, the location and great breakfast
The swimming pool is intended for families and kids, but during our stay some guests were using it as if for training or competition. They complained that my child was playing and disturbing them. It would be helpful if the property made it clear that the pool is primarily for leisure, especially when families with children are present.
Dear Mrs Bianca, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our friendly staff, central location, and delicious breakfast. We’re sorry to learn about your experience at the pool. Your point is well taken, and we’ll look at how we can communicate more clearly that the pool is designed for relaxation and family enjoyment. Families and children should always feel welcome and comfortable during their stay. We truly appreciate your comments, as they help us improve. We hope to welcome you and your family back soon for an even better experience. Warm regards,
Dear Mrs Bianca, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our friendly staff, central location, and delicious breakfast. We’re sorry to learn about your experience at the pool. Your point is we… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAccess to swimming pool, sauna as well as a bar with a wide range of drinks and a restaurant for breakfast and dinner.
A little far from the city centre but it’s fine because transport is free around the city
Dear Mr David, Thank you so much for your wonderful review and for rating your stay a 10! We’re delighted to hear that you enjoyed the pool, sauna, bar, and our restaurant offerings. It’s also great that you found the free public transport convenient for reaching the city centre. We truly appreciate your kind words and look forward to welcoming you back for another luxury stay in Luxembourg! Warm regards,
Dear Mr David, Thank you so much for your wonderful review and for rating your stay a 10! We’re delighted to hear that you enjoyed the pool, sauna, bar, and our restaurant offerings. It’s also great that you found the free public transport… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewSpa! Big pool, the hamam is small but does the job! Comfortable bed and big room. Also staff very friendly and welcoming. Big up to the barman Jean-Michel, very friendly guy!
All was good.
Dear Mr Satyaveer, Thank you for sharing your experience with us! We’re delighted to hear you enjoyed the spa, pool, and the comfort of your room. Your kind words about our team mean a lot, and we’ll be sure to pass along your compliments to Jean-Michel — he’ll be thrilled! We’re so glad everything was to your liking and we look forward to welcoming you back for another relaxing stay. Warm regards,
Dear Mr Satyaveer, Thank you for sharing your experience with us! We’re delighted to hear you enjoyed the spa, pool, and the comfort of your room. Your kind words about our team mean a lot, and we’ll be sure to pass along your compliments … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe shower alternated between cold and burning my skin. A bad smell came from the drains, and you can very clearly hear other people in their bathrooms. The "double" bed was two twins with separate single sheets. Nothing within walking distance.
Dear Mr Cai, Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced during your stay.This is far from the standard we want to provide. Your comments have been shared with our maintenance and housekeeping teams so we can address these problems immediately. We also regret that the location did not meet your expectations and that the bedding setup wasn’t as you had hoped. Please know we’re actively reviewing how we present these details to ensure guests have clearer information before booking. We truly value your input and hope we may have the chance to provide you with a much better experience in the future. Kind regards,
Dear Mr Cai, Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced during your stay.This is far from the standard we want to provide. Your comments have been shared with our mainten… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewSpa area and location
It’s very much a business hotel so large and impersonal. But it had excellent facilities and staff.
Dear Mrs. Amanda, Thank you very much for your kind review. We’re delighted to hear that you enjoyed our excellent location, spa area, and relaxing atmosphere during your stopover in Luxembourg. While we understand that the hotel can feel larger due to its business focus, we’re glad our facilities and staff helped make your stay comfortable. We hope to welcome you back again soon, whether for business or leisure. Warm regards,
Dear Mrs. Amanda, Thank you very much for your kind review. We’re delighted to hear that you enjoyed our excellent location, spa area, and relaxing atmosphere during your stopover in Luxembourg. While we understand that the hotel can feel … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location was beautiful, the food was good but needs much more range.
There were some really helpful and friendly staff, but also some real miserable ones too! The set menu was very basic, stayed for 4 days and more or less had the same food! Breakfast could have had more hot choice for veggies. Very very limited gym equipment, needs much more range
Dear Lascelles, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our beautiful location and that some of our team made your stay welcoming. Your suggestions are invaluable, and we’ll be reviewing these areas with our team to see how we can expand our offerings and improve the overall experience. We’re sorry that not all interactions with staff met the high standards we aim for, and we’ll be addressing this internally to ensure consistency in service. We hope to have the opportunity to welcome you back again in the future and provide an even better stay. Warm regards,
Dear Lascelles, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our beautiful location and that some of our team made your stay welcoming. Your suggestions are invaluable, and we’ll b… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel super staff excellent value
Nothing Great spa hotel
Dear Mr Robert, Thank you so much for your wonderful feedback and for rating us a 9.0! We’re delighted to hear that you enjoyed our beautiful hotel, friendly staff, and great value. It’s also lovely to know you had a relaxing experience at our spa. We truly appreciate your kind words and look forward to welcoming you back for another stay very soon. Warm regards,
Dear Mr Robert, Thank you so much for your wonderful feedback and for rating us a 9.0! We’re delighted to hear that you enjoyed our beautiful hotel, friendly staff, and great value. It’s also lovely to know you had a relaxing experience at… Show more