Reviews of Nurmuižas viesnīca

Overall, the property was excellent. The SPA was outstanding, with all services delivered to a very high standard. The SPA receptionist was a true professional – extremely polite and attentive.

We stayed in the building where the restaurant is located on the ground floor. Unfortunately, the welcome was quite unpleasant — Two women greeted us upon arrival, both were completely unfriendly. One of them, who seemed to be in training (though that’s not the issue), kept staring at us the entire time, which was extremely uncomfortable and inappropriate. The second woman, who seemed to be training her, served us dinner later in the evening. At first everything seemed fine, but the steak I ordered was extremely dry. When she asked how the food was, I told her that everything was good, but the steak was really dry. Instead of offering to replace it, remake it, or make any kind of gesture, she seemed offended and said it was because I chose medium-well. I’ve had medium-well steaks many times, and they were always juicy and tender. This kind of response felt very unprofessional and left a bad impression. Additionally, there were no tea or coffee facilities provided in the room.

Very good breakfast, very nice administration

Small room

We had a wonderful stay at Nurmuiža. The manor is beautiful, with a lovely and well-kept park and blooming flower beds. The interior is stylish and cozy. Breakfast was very tasty and fresh. We also loved the small, thoughtful touches in the room — it made us feel very welcome. Peaceful and charming place. Highly recommend!

Friendly Hospitality

Nothing

The breakfast was exelent!

Ruta we liked. Splendid hostess with an eye for making things happen. The SPA in the old blacksmith was superb. A real treat. We do like the park, very nice for a walk.

I had booked a room that "features a dining area" for the explicit benefit of us not having to go downstairs for breakfast. Unfortunately there was no dining area. In fact the room was so small that if one had to change one's mind, one had to leave the room. That was a disappointment. Further added to the confusion that we were given the "wrong room" (according to the staff) for a start. We were given a room that indeed featured a dining area - or at least a tea area, but we were promptly evicted moments later, as we were told this room were for someone else, and it was not possible just to relocate them. I am rather disappointed about this, as it was first of all stressful, could have been avoided and should have been sorted more amicably than just offering to move and only when I requested the staff moved our things, they did. That said, I would like to applaud Ruta for sorting the mess, being politely apologetic of the circumstances. She did indeed a good job with what she could.

Style

There is no aircondition in the rooms. as well tv s are a bit out of technology, it was raining a lot when we arrived, the staff obliged us to pay immediately for so had to get back at my car and get the wallet etc to pay. and we ended up with the clothes wet, it is not acceptable, they had all my details and as well visa details. Staff not so helpful.

the location.

The food was stunningly good

We did not realise how difficult it would be to have a slot in the spa recommend it is booked befire your stay

Perfect place to stay! Super mega puper helpfull stuff!!!!!!

The staff were courteous and kind. Breakfast was quite alright.

There was no hot water in the sink. (Only shower had hot water). The shower had the hangers on vacuum stickers - it’s fine for a regular place, but not for a place that considers itself a luxury resort.