Reviews of Kenzara Suites & Pool, Your private escape
14 Derb Snane, Medina, 40000 Marrakech, Morocco

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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewGreat location , very friendly and helpful staff especially Mohammad who was extremely helpful. Great facilities. It was like a home away from home!
Choice of pillows would have been an added bonus!.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewEverything!
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewOur stay at Kenzara was AMAZING! The manager was extremely helpful and helped us plan not only our stay for the week but also a private welcome dinner event for 40 of our friends and family who were visiting Marrakesh for our wedding celebration that week. The daily breakfasts were lovely and the staff were extremely attentive. The decor is lovely and the rooftop was an awesome place to relax. I would highly recommend this property for any group looking for a location in the Medina but with easy access to a main road.
The only issue we had was the water pressure in one of the bathrooms in a bedroom on the 2nd floor was not very strong at night and there was sometimes no warm water at night but there was only one bedroom that had this issue. The others were fine!
Reviewed: 13 March 2025 · Stayed in February 2025
Verified reviewOutstanding in every possible way
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewWe liked the great staff, who answered all our questions promptly, the wonderful cook Fatiha, the beautiful decor, generously sized rooms. Generally, a beautiful riad in the heart of the Medina.
It was a little cold for us, bathrooms were a little too dark
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewAuthentic stylish riad, in a very quiet cul de sac, yet easily accessible and not far from the main road. We enjoyed the privacy and intimacy of this place, a very quiet oasis to rejuvenate and relax, after the chaos of the médina. All rooms are superbly decorated, each offering a different mood. Lots of small details, stunning artistic photographies from the owner, ample amenities and plush oversized towels. The experience is enriched by Mohamed, the villa manager, who is anticipating all our needs and delivering an unforgettable experience. The riad is immaculate clean, and welcoming scents through oil diffusers, that will transport you into another world. Perfect rooftop with plunge pool to cool down (in the summer), as pools were freezing cold during our stay. We can absolutely recommend Riad Kenzara to anyone looking for an unique experience in Marrakech, our only regret was staying only 3 nights.
Keep in mind that bathrooms are rather dark, with minimal lighting.
Reviewed: 15 October 2024 · Stayed in September 2024
Verified reviewFrom the moment you step through the door it's clear that you've arrived somewhere incredibly special. The Riad fills the senses with its peace and tranquility, helped by the beautiful scented oils by the entrance. Once inside you are warmly met by Mohamed, with a greeting so kind that it immediately makes you feel at home. He truly goes above and beyond to make all guests feel welcome. The tour of the Riad that follows had us spellbound - each room and hallway offering unique and stunning art, thanks to the hugely talented owner Rogier. The bedrooms were exquisite and the beds a joy to sleep in. Each morning we enjoyed exceptional breakfasts of yoghurt, breads and preserves all home made by the wonderful Fatiha. Fresh fruit, coffee or tea and fresh orange juice too. A complete treat. We chose to eat on the roof terrace to the sound of the little chirping birds. What else can we say but we're going back and cannot wait.
Reviewed: 19 August 2024 · Stayed in August 2024
Verified reviewWhat’s not to like! This was our second trip. The staff went out of their way to make our stay comfortable. The food is always on point and so fresh. The piping hot shakshuka for breakfast was a real treat. Fatiha smile brings always so much warmth. We were a big group , the staff are always available to organise transfers, excursions. A few days into our stay my sister needed medical attention, both Muhammad and Toufik made sure she got it using local knowledge, contacts and checking if we were ok. It was an amazing stay and lot of memories made. Thankyou again.
Nothing
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewThis riad exceeded our expectations. An exceptional staff who could not have made our stay any better. Breakfast every morning was set for royalty. Over the top design. Every inch of the riad was picture worthy. A must stay in Marrakech!!
Absolutely nothing negative to say regarding the Kenzana Riad. From day one, this place was incredible.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewLocation. Staff were amazing
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewThe location and the riad itself were very nice. All the setting is great for group travel.
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewGreat located close to the souks. Nicely designed with love in the details. Greatly managed and hospitality out of this world.
Reviewed: 22 April 2024 · Stayed in April 2024
Verified reviewThis Riad is beautiful and the staff were very friendly and helpful. It’s in a great location in the medina and particularly calm and peaceful. Breakfast on the terrace was a treat and the cooks did an amazing job with the evening dinners.
The stay was excellent but we had agreed with the manager to stay until mid afternoon as long as we vacated the bedrooms (which we did at 11am). We were then hurried out by the owner due to a last minute booking and had to stand on the street with my elderly parents waiting for our transfer. This was not the ending we wanted to a luxury expensive stay. Also my sister has a nut allergy and we had agreed no nuts but the cake in the morning had pistachios on it. They told her repeated it had no nuts (it did). Luckily she didn’t have it but it left us a bit confused and worried about other food.
Reviewed: 21 April 2024 · Stayed in April 2024
Verified reviewWonderful place to stay, charming and cozy. The staff was amazing
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewE V E R Y T H I N G
Nothing
Reviewed: 4 March 2024 · Stayed in March 2024
Verified reviewEverything
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewReviewed: 21 August 2023 · Stayed in August 2023
Verified reviewIndulgence reaches its zenith at Kenzara Suites, where every facet of the experience converges to create a symphony of excellence that resonates long after stay. From the meticulous attention to hygiene and design to the unparalleled service and culinary prowess, Kenzara Suites is a masterpiece in the realm of luxury hospitality. Hygiene is not just a practice but an art form at Kenzara Suites. Impeccable cleanliness pervades every corner, ensuring a haven of comfort and safety. The commitment to maintaining the highest standards of hygiene lays the foundation for an unforgettable stay.The design philosophy at Kenzara Suites is a marvel to behold. Each space is a harmonious blend of contemporary elegance and timeless aesthetics, a canvas where comfort meets artistic brilliance. The design doesn't just define the spaces; it breathes life into them, creating an ambiance that envelops you in a cocoon of beauty and tranquility.The crowning jewel of Kenzara Suites lies in its unparalleled service. A testament to dedication, the staff's unwavering commitment to crafting an extraordinary experience is evident in every interaction. With a seamless blend of attentiveness and discretion, they anticipate your needs, ensuring that your desires are met before they even arise.The culinary journey at Kenzara Suites is elevated by the culinary virtuoso, Private Chef Fatiha. With every dish, she weaves a tapestry of flavors that tantalize the senses. From breakfast to dinner, her creations are a testament to her culinary prowess, leaving an indelible mark on your palate and memory.Adding a personal touch to your experience is the ever-present Personal Assistant, Mohamed. Attuned to your preferences and needs, Mohamed is the embodiment of personalized service. His dedication to ensuring your stay surpasses expectations is a cornerstone of the Kenzara experience. It's more than an escape; it's an immersion into a realm where every detail is thoughtfully designed.
Reviewed: 20 August 2023 · Stayed in August 2023
Verified reviewEverything! The interior, the size, the beautiful authentic deco, the service, the most amazing rooftop and the traditional delicious Moroccan food served by Fatiha. We felt so comfortable the moment we walked in. Thoroughly enjoyed the cooking class, including all the excursions organised by Mohammad. We felt at home and so comfortable. The location is right in the centre, close to shops, fabulous restaurants. A beautiful riad and loved the privacy it offers. Very clean and I can’t fault anything. Thank you for the most amazing stay and the morrocon hospitality.
Nothing
Dear Hafiza, Thank you so much for you nice feedback, and so glad that you have enjoyed your stay at Kenzara Suites. Awaiting the pleasure to welcoming you again in Marrakech. Warm Regards. Kenzara Suites' Family.
Reviewed: 11 August 2023 · Stayed in August 2023
Verified reviewA lovely and spacious riad in the centre of Marrakech. The property is beautifully and authentically decorated throughout. A lovely team of staff were on hand to assist with all our needs. Delicious and beautifully presented meals on the sunny roof terrace or in the shade in dining room downstairs. The roof terrace was great for relaxing and also had a plunge pool to cool off in on hot days. Amazing staff! Great central location.
Dear Tele, Thank you for your nice review. Looking forward to welcoming you and your family at Kenzara Suites next time you are in Marrakech. Stay safe and take care. Kenzara Suites Family.
Reviewed: 27 July 2023 · Stayed in July 2023
Verified reviewAmazing house, brilliant location, incredible meals provided and the most incredible staff. Could not fault it.
Everything was perfect
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewStunning riad - clean, private and complete luxury. Even the bedding and pillows were perfect. Lots of drinks to hand with a great selection of wine, chilled in the bar for guests. Really helpful staff and breakfast was amazing!!! A very very special stay!
Honestly nothing
Reviewed: 23 July 2023 · Stayed in June 2023
Verified reviewProperty is stunning, looked exactly like the pictures
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