Family hotel

Stayed in August 2025

The rooms are outdated and very basic. A 5 stars hotel room should have a coffee machine, a kettle, bath robes, and toiletries.

Decent hotel with good amenities. I wouldn’t call it a 5 stars hotel though.

Stayed in June 2025

We liked everything at this hotel.

The hotel provided sovereign shop, clothes shop, gym, etc… which was absolutely great. The breakfast facilities were excellent. The hotel location was away from the hustle and bustle of Marrakesh, in a quiet area. The staff were very polite, professional and the house keeping staff were brilliant at their job. The reception area as you walk in had beautiful deco.

Stayed in June 2025

Rooms furniture a bit old

Everything perfect. Rooms a bit old but second time there and would come back. Amazing pool, amazing service, really nice service and good breakfast

Stayed in June 2025

Parts were run down and neglected, not near anything, required long walks or taxis to get to anything, 2 miles from city centre

Clean in general

Stayed in May 2025

No comment! Nice hotel in a very nice place, very clean, nice breakfast and sufficient staff to welcome and assist everyone

Stayed in April 2025

Great location. Fabulous outdoor spaces.All rooms have terraces or balconies. The staff have been delightful.

Stayed in March 2025

We were not allowed to bring in food from outside. I’ve never heard this rule ever where ever I have stayed.

Staff were really nice. Rooms were spacious and convenient to get around.

Stayed in February 2025

Bathtub / shower setup! No shower curtain to contain the water. Short staffed in some areas

Self contained. Didn’t have to leave for dinner or breakfast. Breakfast were amazing!!

Stayed in December 2024

Bathroom without shampoo!

Breakfast, GYM

Stayed in February 2025

Hotel and staff were so good and helpful

Stayed in January 2025

Nothing

Location, size of room

Stayed in December 2024

Nothing

Good team and services.

Stayed in December 2024

they must upgrade their breakfast including Fresh Juices

EVERYTHING WAS GOOD BUT STAFF WAS VERY POLITE ALL THE TIME SMILE ON FACE (((( SPECIALLY MRS SANA MANGER SHE WAS THE BEST ))))

Stayed in December 2024

Piscina, camere, staff professionale e gentile

Stayed in December 2024

I didn't know you had to pay for spa and jacuzzi

The hotel was very convenient and the staff were very helpful with the special requests decorating the room for my parents anniversary

Stayed in December 2024

There was a smell of smoke in the room at night which was bad for my chest issue.

The staff were friendly and helpful, the room was large, there was a big pool, there were small shops inside like a souk or bazaar, the breakfast was incredible, the grounds were like a castle and good to walk around.

Stayed in October 2024

Room and bathroom shall be completely refurbished Water bottles shall be provided on a daily basis, not the first night only.

Staff attitude

Stayed in November 2024

The room doors need to be fixed as they produce a loud noise when closing, and the room cupboards did not close properly and when they close they produces also a loud sound.

The pool and the friendliness of the staff

Stayed in September 2024

parking

Room and breakfest very good experience

Stayed in September 2024

Although the property was beautiful it did have signs of wear and damage to some of the furniture and high traffic areas. The beds although huge (bigger than a UK super king) were very firm, they could do with a mattress topper or just getting a medium firm mattress. I found that although I fell asleep easily, if I woke up I couldn’t fall back to sleep, it wasn’t comfortable to sleep in as people sometimes like to do when they’re on holiday. Our party of 4 adults all felt the same about the beds.

The hotel was very well situated, it was 12 mins from the airport, next to a big mall with a huge supermarket and food court, there was a pharmacy practically next door, a beautiful relaxed type of water park less than 10 minutes away and then a more traditional water park with huge rides around 15 minutes away. The pool was huge with a wide ledge that the water overflowed into making a perfect splash pad for toddlers regardless of where you were sitting, and there were plenty of loungers surrounding the pool. The hotel had beautiful courtyards in the centre of each block of rooms which had lush flowering vines growing up between each section of rooms as well as other attractive landscaping. The staff were very polite and helpful, and it was a real pleasure to stay there.

Stayed in September 2024

They refuse to bring even water from outside

Hotel is clean , good breakfast but you should take rooms with garden view, avoid swimming pool area it’s very noisy

Stayed in August 2024

I like everything in general

Stayed in August 2024

We had an ant infestation at mid-night. Took 40 mins for the cleaner to arrive who did quickly resolve the situation.

Easy check-in. Easy to find. Good room size with comfy beds. Good facilities at the hotel. Excellent buffet breakfast. Easy to get a taxi. Supermarket, shops and shopping centre nearby.

Stayed in August 2024