Reviews of Algilà Fes Riad Medina Charme Hotel

The property stayed in contact from my initial booking through checkout. They made us feel at home, made reservations and recommendations, and provided a lovely breakfast. Very relaxing after long hours of tourism

Staffs are super nice and attentive. Basically, makes me feel like home. To my surprise, the hotel offer free drying service so long as I wash my clothes which is convenient. The place is authentic and gives me a sense of Moroccan. I have dinners and breakfast at the Riad and they are good. The staff Younes is super nice, friendly and attentive, takes care of my almost everything. All in all, this is a feels like home Riad. The girl at the front desk is also very helpful as well ( I forgot her name). The cleaning ladies are so helpful, helping me dry my clothes and give back to me on the same day. And they keep my room very clean as well. And the pool is super nice and decors of the whole Riad is very traditional and authentic. The little garden just in front of the room is a shared place and actually I can use any places within, which one feels like home.

The location is not convenient to foreigner like me. Car cannot be reached at the door and Fes Medina is like a maze to foreigners. Yet the Riad managed to get someone to carry my luggage from car park which is like 10 mins away, though the man is asking quite a lots of tips which I think it's the responsibility of the Riad which make sure we can reach the property easily and comfortably. The lighting in the room is quite dim to me. if one more table is placed in the room, it would be better and sockets is not very straight forward to use.

The aesthetics and authenticity of it. Staff were very welcoming and extremely helpful. We asked for tons of help and they were more than happy to support us.

All was great.

The location inside the medina, close to the Blue Gate, restaurants, taxis, tour pick ups, cash machine, etc but also within walking distance of the depths of the medina (tannery, mausoleum, madrassa, etc). It's very easy to find once you get your head around its location within the medina. Very friendly and accommodating staff, always eager to help. Beautiful riad with different areas at different levels to just sit and relax, listening to the water fountain that sits at the centre of one of the courtyards. It also has a lovely roof terrace where breakfast is served every morning. Our room was on the 1st floor and had a lovely balcony overlooking the main courtyard. Courtesy water, dates and nuts awaited our arrival. Breakfast was limited to a traditional Moroccan but it was still nice.

Nothing really. I've seen bad reviews regarding stairs. I agree the stairs were a bit steep to navigate at times, but every building I entered in Fez was the same or even worse. For me, it only added to its authenticity and charm.

Close to medina market.

Location in the medina. Hard to find. Tall, narrow steps, breakfast location and quality. Small retrofitted rooms. Anybody with knee or heart issues should avoid. The typical riad courtyard was small.

Comfortable bed

Our room smelled of sewer gas. We came back to our room to find the housekeepers running water down the drain in the bathroom to diminish the odour- so they tried to lessen. The hot water tap on the bathroom didn’t turn on. Rooms old and needs some care. Wifi not very strong

Beautiful interior decor and very well appointed rooms. Lovely place to have a mint tea. Very welcoming staff.

Rooftop was closed for renovations It was my 50th birthday but the hotel did nothing extra for me 😞 although they did help transfer baggage to our new Riad which was extremely helpful.

My girlfriend and I had an amazing time in this beautiful Riad. The building is wonderful to look at and surprisingly big! Despite this, the staff took time to communicate with all of the visitors and made us along with many around us feel welcome. Special thanks to Zohail for working around the clock to help us enjoy our stay, and everyone working there is really kind and holds themselves to the highest standards. Oh, and the room is unbelievable too! Couldn't believe the size of the place and the style of the room (especially the bathroom) was really nice. The location is honestly spot on, right between the Bab Boujloud and the Tanneries/Madrasa. This is a no-brainer if you want to visit Fes. Thank you for a lovely stay. Acts of kindness from the Riad which helped make this experience so special: 1. Zohail helped us find a late night bite on our first day as we didn't get to the Riad until 11pm and lots of places had shut 2. We had a lovely breakfast complimentary every morning at the Riad. This was joined with a lovely chat with the staff in the morning who checked on us to see if we liked the Riad and were enjoying our stay. 3. While breakfast was normally 8-10, Zohail made sure that we had breakfast by 7:30 as we needed to catch an early van to Chefchaouen. 4. The staff kindly cleaned our room everyday so we returned to a clean space at the end of everyday. 5. We thought you could take a regular taxi to the airport, through checking in on us they found out this was our plan and informed us this wasn't possible. They then offered to help by organising a taxi pickup with a set price which eased our nerves! 6. We discovered you needed to print boarding passes off for Fes airport the day before flying and they printed off the passes for us to ensure there were no difficulties. P.S - sorry for accidentally taking the key, I hope the taxi driver returned it!

Location was perfect for the medina and the property was beautiful! Each room is unique & the details in the architecture were amazing. The service was exceptional, the dinner our first night was especially amazing! Highly recommend the chicken tagine. We felt safe the entire time and they even packed us breakfast to go when we had to leave early our last day! Overall a great stay.

It would be hard to find on your own for the first time (especially if it’s your first time in Fes and you have luggage) so just make sure you ask for help carrying bags to the hotel. After that it should be easy to get around.

Very pleasing to the eye, traditional with a touch of class. The staff is extremely nice and welcoming, always smiling and prompt to meet every request.

The value for the money of the extras, food and beverage, does not compare with what you can find around town.

The location in the Medina was superb and the rooms/interior were very beautiful. The staff was also extremely friendly and helpful from organizing drivers to helping you find your way in the Medina!

Everything was so good. Really love this place

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Very beautiful! It met all my expectations for Morocco raid. Welcome cookies are delicious. All stuff is professional and friendly. The Beef and Apricot Tagine is the best one that I ever had in Morocco.

The bed in our room was too close to the wall, a little hard to get through but not a big deal

Best option of individuals and also big groups . We was 12 persons everything was well done. Amazing staff . You dont neet to think they will do everything for you. Thank you so much from me and 12 of my clients

The riad was absolutely charming. The location is perfect if staying inside the Medina during your stay. Hassan, Rachid and Mohammed were very attentive to our needs and always ready to help.

Lots of steep stairs- but I imagine all the structures in the Medina are built the same way.

This place looked just like the pictures! And the staff were amazing. Rasheed and Hasan were attentive, friendly and ridiculously helpful. Truly appreciated their care in doing anything they could to make our stay better. My sister had an issue in her room and they immediately moved her. And when they found out it was her birthday, they took the initiative to decorate her room as a special surprise. Breakfast on the rooftop was also amazing with great views of the Medina.

I was fine with this but if you have issues with stairs, this is not the place for you.

Lovely Riad with stunning decoration and furniture . Staff amazing helpful and polite helping for everything . You feel at home .

Kindness and staff

Exceptionally beautiful property in a tranquil location in the “old Medina”. We loved how friendly, helpful and attentive the staff were. Especially Mohamed and Hassan and the other young man at breakfast. The team also arranged to have a driver pick us up from Casablanca as the trains were full. And Nourdrine, the driver, was fantastic as well. Lastly, Mohamed organized a half day tour of the Medina with Hassan who was terrific. Definitely high on our stays in Morocco!

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Really charming Riad, beautifully decorated, and in a great location. Staff could not have been nicer or more helpful. I hope one day I can return. I can't speak for other options in Fez, but I can say I am more than happy to recommend this one, stay here you won't be disappointed.

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