Reviews of Allegro Agadir 4 stars
Bd Du 20 Août, 80000 Agadir, Morocco
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel was clean, the food was good as well. Only beds are good. All the other stuff aren’t as mentioned in the description
We were given the rooms at 5:45 pm we were obliged to wait for about 3 hours. They give us the first room after about 3hours and the second room after 3hrs and a half. It is really disappointed to be sitting all that period after 6hours driving. The hotel mentioned that it is beach front which is not the case. It was about 400m far from the sea.
Dear Karim, Thank you for taking the time to share your feedback. We apologize for the delayed room access you experienced and any confusion about our beachfront location. Our records confirm we're situated 1 minute from Agadir Beach per official measurements. We're nonetheless encouraged you appreciated our cleanliness efforts and culinary offerings, which we consider essential for guest comfort. Kind regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Karim, Thank you for taking the time to share your feedback. We apologize for the delayed room access you experienced and any confusion about our beachfront location. Our records confirm we're situated 1 minute from Agadir Beach per … Show more
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything was as expected clean nice comfy and the breakfast is one of the best I had in a while because of its different options they give you
To be honest I don't know if I have something I dislike about it maybe the lunch price was a bit overboard oh and i had to pick up my suitcase as well so don't expect the staff to do that for you and if they did it will take long especially if you need to change lol
Dear El Ftouh, Thank you very much for your kind feedback. We regret the challenges you encountered with our services and have taken note of your feedback about the dining options. Your perfect ratings for our facilities and accommodations are greatly appreciated. The positive comments about our hospitality services, from the breakfast variety to the maintained premises, reflect our dedication to guest satisfaction. We hope to have the pleasure of welcoming you and your family back to our hotel in the near future. Warm regards, Yousra Idrissi Chouahdi, Guest Experience
Dear El Ftouh, Thank you very much for your kind feedback. We regret the challenges you encountered with our services and have taken note of your feedback about the dining options. Your perfect ratings for our facilities and accommodati… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewNothing good
Too much thing in the room, no cattle no tissue no T coffee towels not clean stop not good
Dear Khalid, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience fell short of expectations. Our team strives to provide comfortable accommodations and professional service, and we regret that we missed the mark during your stay. Please know that your comments help us maintain our commitment to guest satisfaction. We hope you will consider staying with us again in the future. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Khalid, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience fell short of expectations. Our team strives to provide comfortable accommodations and professional service, and we regret … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBreakfast selection was ok. Literally just ok
more Moroccan theame breakfast
Dear Oya, We appreciate that you took the time to share your experience with us. We value your suggestion about enhancing our breakfast selection with more local options. Your perfect ratings for comfort and cleanliness, along with your appreciation of our convenient beachfront location, are wonderful to receive. We strive to maintain these high standards for all our guests. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Oya, We appreciate that you took the time to share your experience with us. We value your suggestion about enhancing our breakfast selection with more local options. Your perfect ratings for comfort and cleanliness, along with yo… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewPool clean Staff lovely Location very nice
Food not various A lot if beer drinking anywhere
Dear Rokho, Thank you for your review. We understand your concerns regarding our dining options and will take your feedback into consideration. Nonetheless, we are grateful for your recognition of our dedicated team members and the impeccable cleanliness of our facilities. The perfect rating you gave for our location highlights one of our key advantages in beautiful Agadir. We hope to welcome you again in the future. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Rokho, Thank you for your review. We understand your concerns regarding our dining options and will take your feedback into consideration. Nonetheless, we are grateful for your recognition of our dedicated team members and the im… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewLigging was goed. Pal aan het strand
My recent stay at Allegro Hotel was unfortunately far from what I expected. There was a noticeable disparity in how guests were treated, with local visitors receiving less courteous service compared to international tourists. The security staff came across as unwelcoming, and cleanliness was a recurring issue—restaurant tables weren’t cleaned between guests, and the room itself was in poor condition, with mold and doors that didn’t close properly. Despite paying 700 euros, the experience didn’t reflect the value. The food was often served cold, and I felt uncomfortable asking for coffee at the bar without the all-inclusive package. Additionally, staff frequently claimed they had no change when paid with 50 dirham notes. The Wi-Fi in the room was also non-functional. For a hotel rated four stars, the service and hospitality fell well below expectations.
Dear Naima, Thank you for taking the time to share your detailed feedback about your stay with us. We are sincerely sorry to hear that your experience did not meet your expectations. We take your comments seriously, particularly regarding service consistency, cleanliness, and room maintenance. These are areas we are continuously working to improve. Regarding the Wi-Fi and the impression you had at the bar, we apologize if you felt uncomfortable, this is not the standard we aim to deliver. Please rest assured your concerns have been shared with the relevant departments to ensure better guest experiences in the future. We hope you will give us another opportunity to provide you with a more satisfactory experience. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Naima, Thank you for taking the time to share your detailed feedback about your stay with us. We are sincerely sorry to hear that your experience did not meet your expectations. We take your comments seriously, particularly regarding… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewStaff were super lovely, very clean, food was good changed main dishes daily, entertainment was good and consistent,
Pool bar inside was a little dark inside, feel like a lot of food is wasted but as an all inclusive it’s sort of expected but would like to know some is donated if it’s a possibility or staff are able to have what they cant reuse
Dear Jones, We greatly appreciate you taking the time to share your experience with us. Your wonderful feedback about Allegro Agadir brings us much joy. We are glad you enjoyed the cleanliness, food, and entertainment during your stay. We also appreciate your constructive feedback. While food waste is a common challenge in all-inclusive hotels, we do our best to manage it responsibly in line with hygiene and safety regulations. We look forward to welcoming you back for another pleasant stay. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Jones, We greatly appreciate you taking the time to share your experience with us. Your wonderful feedback about Allegro Agadir brings us much joy. We are glad you enjoyed the cleanliness, food, and entertainment during your stay.… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewFrom the staff to the animation team everyone greets you with a smile. Good buffet with a varied selection and having a different menu everyday of the week.
Room 1202 had a cockroach issue. It's something you eventually get used to when traveling in Morocco but had to handle one, sometimes two everyday in the bathroom. Not sure if it was due to an opening in the bathroom ceiling or because of the room being too close to the vegetation. Didn't bother me much but may bother others.
Dear Gustavo, Thank you for sharing your experience. Thank you for sharing your experience and for highlighting the friendliness of our team and the variety offered in our buffet, we are glad to hear these aspects contributed positively to your stay. We are sincerely sorry about the inconvenience you faced in your room. While occasional insects can appear in tropical destinations, we fully understand that this can be unpleasant. Please rest assured that your feedback has been shared with our housekeeping and maintenance teams so they can take further preventive measures, especially in rooms near garden areas. We hope to see you again in the future. Kind regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Gustavo, Thank you for sharing your experience. Thank you for sharing your experience and for highlighting the friendliness of our team and the variety offered in our buffet, we are glad to hear these aspects contributed positively t… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewGreat location and friendly staff. I enjoyed being so close to the beach and having a direct access, as well as the close proximity of many restaurants and the marina. The room was spacious and the balcony had a nice view of the pool area.
Some of the items felt quite outdated and they could use some renovations, but it wasn’t too big of a deal for the short time I stayed.
Dear Melissa, Thank you for your positive feedback. We apologize that some elements of your stay did not align with your expectations. Rest assured that maintaining our facilities remains a top priority. Your warm comments about our hospitality services and accommodation features truly brighten our day. The convenient beachfront setting further enhances the overall guest experience we strive to provide. We look forward to welcoming you back on a future occasion. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Melissa, Thank you for your positive feedback. We apologize that some elements of your stay did not align with your expectations. Rest assured that maintaining our facilities remains a top priority. Your warm comments about our hosp… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe pool and crèche facility was nice to keep the little one intertained.
Front desk staff who are clearly under trained in handling simple tasks such as "we need clean towels or AC is blowing hot air please fit" and the manager who was in a world of his own. No apology for the countless screw ups they were happy to admit to is mind blowing. It's the shaking of the shoulders that stupid reply with. The had us waiting in reception from 8pm until 11pm all because their card machine wouldn't work.
Dear Kassim, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. While we are pleased that you appreciated the pool and the kids’ club, we sincerely regret the inconvenience you encountered at reception and with the air conditioning. Please rest assured that your comments have been shared with the management team for review. We are continuously working to improve our service and ensure all guests feel well cared for.. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Kassim, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. While we are pleased that you appreciated the pool and the kids’ club, we sincerely regret the inconven… Show more
Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewStaff were very nice, always smiling, greeting, and available to help. They disguise the bad things the hotel has. Kids' animators were super! Pizzas were great.
Food could be much better, especially the traditional cuisine. All-inclusive is not totally all-inclusive. Not all drinks are all-inclusive - only the chosen drinks are free, including one Moroccan beer, one specific whisky, and one specific vodka. Bars are not open all day, and there is no food available throughout the day. We arrived at 21:30 and there was no restaurant or bar open. They gave us a dish with cold food, but not good enough. We needed to close our eyes in terms of hygiene. Plates at the restaurant were always dirty. The lady who grills chicken uses the same cooking spatula to touch raw chicken and to place cooked chicken on our plates. A 20€ deposit per towel is too much. They could have more animation, didn't see dance classes that much. The water in the bigger pool was cold, whereas in the round pool was warm. Not many things for kids. After 18h, they could leave a playlist of music playing.
Dear Telmo, Thank you for taking the time to share your detailed feedback about your stay. We are pleased to hear you appreciated the friendliness of our staff, the kids’ animation team, and the pizzas. We would like to clarify a few points: our all-inclusive package offers a selection of local drinks, including Moroccan beer, vodka, and whisky. The main bar is open from 10:00 to 23:00, and the Sports Bar continues until 01:00. Snacks are available during the day, and for late arrivals, we provide a cold plate in the room. Concerning hygiene, we follow strict food safety procedures in all areas. The €20 towel deposit is standard practice and fully refundable upon return of the towel. Our main pool is heated depending on external temperature. The kids’ club is open until 17:00, followed by a mini disco and evening shows suitable for children. We also have live music in the Lobby Bar from 18:00 to 23:00 and a different themed evening program each night until 01:00. We hope to have the opportunity to welcome you back for a more satisfying experience. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Telmo, Thank you for taking the time to share your detailed feedback about your stay. We are pleased to hear you appreciated the friendliness of our staff, the kids’ animation team, and the pizzas. We would like to clarify a few poin… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewThe location, gardens and staff
N/A
Dear Jill, Thank you for your positive feedback. Our hotel aims to provide a truly unique experience and we are glad that we were able to exceed your expectations. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service possible. It would be a pleasure to welcome you back. Best wishes, Othmane Hamsaoui, Assistant General Manager
Dear Jill, Thank you for your positive feedback. Our hotel aims to provide a truly unique experience and we are glad that we were able to exceed your expectations. Thank you for your kind comments about our team who work hard to ensur… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewNice room. Beautiful garden. Great food and drinks
Towels not replaced quickly after two
Dear Guest, We appreciate that you took the time to share your experience with us. We have duly noted your comment concerning towels and we will look into this matter immediately. Thank you for bringing this to our attention. It is rewarding to know that you appreciated our central location and found our prices to be as competitive as we believe them to be. We are hoping to welcome you back in the future. All the best. Othmane Hamsaoui, Assistant General Manager
Dear Guest, We appreciate that you took the time to share your experience with us. We have duly noted your comment concerning towels and we will look into this matter immediately. Thank you for bringing this to our attention. It i… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewLocation, Hotel Settings, Room was clean and modern ffit out
No Electricity whilst my last day and night Poor response from reception staff no management interference to accommodate power surge , morning no breakfast served due to no power in hotel.
Dear Zahur Majid, Thank you for your review. We are sorry to hear about the power outage during the last part of your stay and the inconvenience it caused, especially regarding breakfast and the response at reception. We fully understand your frustration and regret that this affected your overall experience. On a positive note, we’re glad you appreciated the hotel’s location, setting, and the comfort of your room. Please be assured that your comments have been shared with our team to help improve our service in the future. We hope to welcome you again in the future. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Zahur Majid, Thank you for your review. We are sorry to hear about the power outage during the last part of your stay and the inconvenience it caused, especially regarding breakfast and the response at reception. We fully understan… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewI can understand that there was some electrical problem with the hotel but they should have arranged a generator or some alternative. Spend almost 2 days without electricity. But the hotel staff was very kind, humble and helpful. Can’t blame the staff for this but management should take proactive steps
Dear Guest, We appreciate that you took the time to share your experience with us. It is great to know that you found our location to be ideal for your requirements. It was truly a pleasure to receive your kind comments about our team members. We will be sure to pass along your compliments, and our team will be delighted to know that you acknowledged their service. We strive to uphold high standards and do carry out maintenance, whenever necessary to keep our facilities up to date. Rest assured that we have noted your comments for future improvements. We are hoping to welcome you back in the future. All the best. Othmane Hamsaoui, Assistant General Manager
Dear Guest, We appreciate that you took the time to share your experience with us. It is great to know that you found our location to be ideal for your requirements. It was truly a pleasure to receive your kind comments about our t… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewLocation is close to promenade.
Service is very bad. First room had a very bad smell from the drain. Rooms does not have water, coffee, nothing. Breakfast is made in bulk and is not on a good standard. No good coffee. Very noisy day and night.
Dear Robey Thank you for your feedback. We're sorry to read that your stay did not meet your expectations. Your comments regarding the service, room condition, and breakfast have been noted and shared with the concerned teams for review. We appreciate your remarks as they help us improve, and we hope to have the opportunity to better welcome you in the future. Yousra Idrissi Chouahdi, Guest Experience
Dear Robey Thank you for your feedback. We're sorry to read that your stay did not meet your expectations. Your comments regarding the service, room condition, and breakfast have been noted and shared with the concerned teams for review… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewGood location Close to the beach, where the hotel has its own place to chill.
The object itself seems to be quite old and the level of cleanliness could be much better.
Dear Aleksander, Thank you for your review. We are pleased to know you appreciated the hotel’s location and the beach area. Your remarks regarding the cleanliness and general condition are well noted and will be shared with the relevant teams to work on improvements. We hope to welcome you again in the future. Best regards, Yousra Idrissi Chouahdi, Guest Experience
Dear Aleksander, Thank you for your review. We are pleased to know you appreciated the hotel’s location and the beach area. Your remarks regarding the cleanliness and general condition are well noted and will be shared with the relevant… Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified review