Reviews of Anezi Tower Hotel 4 stars
Boulevard Mohamed V - BP:29, 80000 Agadir, Morocco
Loading
Guests also reviewed these properties:
Port Douglas, Australia
Eastbourne, United Kingdom
Pratovecchio, Italy
Belgrade, Serbia
Varna City, Bulgaria
Chillán, Chile
Rodi, Switzerland
Rome, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewRien
My stay at this hotel was very disappointing. The room was not clean, there were no blankets provided, and the balcony door didn’t open properly. The chairs were dirty, and the air conditioner was in such bad condition it made me feel sick. Overall, everything about the room was negative and far below expectations.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewProblem z windami
Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewThe swimming pool
Rooms were filthy, breakfast was poor, lift was terrible.
Dear Mohammed , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We're glad to hear you enjoyed the swimming pool. However, we're truly sorry to learn that the cleanliness of the rooms, the quality of the breakfast, and the condition of the lift did not meet your expectations. Please know that your comments have been shared with the relevant teams so we can address these issues and improve our services. We hope to have the opportunity to welcome you back for a more pleasant stay in the future. Kind regards, Lamya
Dear Mohammed , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We're glad to hear you enjoyed the swimming pool. However, we're truly sorry to learn that t… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewGreat
Nothing
Dear Erraziqi , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re happy you had a good experience. Hope to see you again soon! Best Regards Lamya
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewHygiene, comfort !
Dear Baqqioui , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re truly sorry to hear that the hygiene and comfort did not meet your expectations. Your comments are important to us, and we will immediately pass them on to our team to make the necessary improvements. We hope to have the opportunity to welcome you again and provide you with a better experience. Best regards, Lamya
Dear Baqqioui , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re truly sorry to hear that the hygiene and comfort did not meet your expectations. Your comment… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGood staff, around marina easy to get to other places
No WiFi, extremely bad, phone service don’t answer
Dear Zaman, Thank you for choosing Anezi Tower and for taking the time to share your feedback regarding your stay with us. We appreciate your kind words about our friendly staff and convenient location near the marina. However, we are sorry to hear about the issues you encountered with the WiFi and phone service. Please rest assured that we take your concerns seriously and are actively working to improve our connectivity to ensure a better experience for all our guests. We look forward to welcoming you back for a more seamless and enjoyable stay. Best regards, Lamya
Dear Zaman, Thank you for choosing Anezi Tower and for taking the time to share your feedback regarding your stay with us. We appreciate your kind words about our friendly staff and convenient location near the marina. However, we are sor… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe staff were very helpful starting from the receptionists, concierge Ismail, Ouarda the house keeper (very helpful), Amina and the other staff at the breakfast restaurant I wanted to thank everyone that support us during our stay
Started with the room which wasn’t what I expect for a 4 star hotel , I know the hotel it’s a very old but the rooms could be renovated but , the other issue was the lifts, you have to wait for longtime especially if you stay in top floors and I think it’s because the hotel is busy so if it’s possible to void the high season in this hotel would be better
Dear Kaur, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We are delighted to hear that our staff, including Ismail, Ouarda, Amina, and the breakfast team, made a positive impact on your stay. We will be sure to pass along your kind words to them. We appreciate your honest comments regarding the room and the lifts. While our hotel has a rich history, we understand that some areas, including the rooms and elevators, would benefit from further renovation and improvement. Your observations about the lift waiting times, especially during busy periods, are important, and we are actively looking into ways to enhance this experience. We also take note of your suggestion to avoid the high season to enjoy a more comfortable stay. We hope to welcome you back in the future, perhaps during a quieter period, so you can fully enjoy all the comforts we strive to offer. Thank you again for your valuable insights. Best regards, Lamya
Dear Kaur, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We are delighted to hear that our staff, including Ismail, Ouarda, Amina, and the breakfast team, made a… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAll
Everything is good
Dear Chahbi , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re delighted to hear that everything was to your satisfaction. It was a pleasure to have you with us, and we hope to welcome you back very soon. Best regards, Lamya
Dear Chahbi , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re delighted to hear that everything was to your satisfaction. It was a pleasure to have you with… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery nice location Tennis court The kitchen of the 2 bedrooms suite. I can also add nice staff in general But that was all for me.
Unclean rooms. We did the first day the cleaning by ourselves and towels were black after the cleaning. We were also bitten by something in beds (maybe bedbugs) The restaurant was the worst experience with a queu of 15 min to get orange juice, because of the orange juice machine (the one that we found in supermakets) is blocking. The buffet was very poor too. We decided to get breakfast in the room kitchen Garden and green spaces are not maintained Very old facilities (including the pool terrace and flooring) Probably my worst experience. This hotel deserves much more since it is in a very good location and got a nice space/area. To be fare, the 2 rooms suite was big, if only was correctly renewed. And the tennis court was probably, with the nice location the best things in this hotel.
Dear Hjiej, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. Thank you for taking the time to share your detailed feedback. We're glad to hear that you appreciated the location, the tennis court, the spacious two-bedroom suite, and the overall friendliness of our staff. These are certainly some of the aspects we are proud of. However, we are truly sorry to learn that your overall experience did not meet your expectations. The issues you mentioned regarding cleanliness, maintenance of the green spaces, condition of the facilities, and your experience at the restaurant are well noted and have been shared with our management and operational teams for immediate review and improvement. Your comments help us identify areas where we need to do better, and we take them very seriously. We sincerely apologize for the inconvenience caused and hope to have the opportunity to welcome you again in better conditions, with visible improvements. Best regards, Lamya
Dear Hjiej, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. Thank you for taking the time to share your detailed feedback. We're glad to hear that you apprecia… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
No maintenance, below average cleaning and food .
Dear Muddrik , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We're glad you appreciated the location. We're sorry to hear that other aspects of your stay didn’t meet your expectations. Your comments about maintenance, cleanliness, and food have been noted and shared with the relevant teams for immediate improvement. We truly value your input and hope to provide you with a better experience in the future. Best Regards, Lamya
Dear Muddrik , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We're glad you appreciated the location. We're sorry to hear that other aspects of your stay … Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location is fantastic and the view from our premium sea view room was brilliant. The swimming pool is a great size and the animation team were very entertaining! Most of the staff were lovely and worked so hard. The breakfast has a good selection and the bed was very comfortable.
The room was not very clean when we arrived and things like toiletries and coffee pods were missing. The room was “premium “ but the furniture is not great quality. The lifts are very slow and rickety and we got trapped in one for about 20 mins with no communication from staff about what they were doing to help. This was a frightening experience.
Dear Nawaz , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re glad to hear you enjoyed the fantastic location, brilliant sea view, spacious pool, and entertaining animation team. It’s great that most of our staff made a positive impression and that you found the breakfast selection and bed comfortable. However, we sincerely apologize for the cleanliness issues in your room, the missing toiletries and coffee pods, and the quality of the furniture not meeting your expectations. We’re also very sorry for the distress caused by the slow lifts and the lack of communication during the time you were trapped. Your experience is important to us, and we will address these concerns with our team to improve our service and facilities. Thank you again for your honest review. Best Regards Lamya
Dear Nawaz , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re glad to hear you enjoyed the fantastic location, brilliant sea view, spacious pool, and enterta… Show more
Reviewed: 20 August 2025 · Stayed in July 2025
Verified reviewLocation
Found the hotel to be average but we enjoyed our stay. Unfortunately, my partner got bitten by bed bugs which was unacceptable and unpleasant. We would stay again, but we would be inspecting the bed with a fine-tooth comb. Hotel is in a great location.
Dear HOOK, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re very sorry to hear about the discomfort your partner experienced. Following your feedback, we conducted a thorough inspection of the room, and we can confirm that no signs of bed bugs or pests were found. Please rest assured that we take all such concerns very seriously, and we follow strict cleanliness and pest control protocols to ensure a safe and comfortable environment for all our guests. We appreciate your comments and hope to have the opportunity to welcome you again in the future. Best regards, Lamya
Dear HOOK, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re very sorry to hear about the discomfort your partner experienced. Following your feedback, we co… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewStaff is very good and helpfull.
Hotel entry is looks nice until go upstairs to see corodors very unclean . Carpets looks never change since otel build. Other rooms flash to WC you hear all when you in the room .! Food is very very poor. Just wanter owner the hotel did never travel around the europe or somewhere also..!
Dear Durmus , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re pleased to hear that you found our staff helpful and welcoming – we truly value their dedication to guest service. We are, however, very sorry to learn about your disappointment with the cleanliness of the corridors, the condition of the carpets, the noise from neighboring rooms, and the quality of the food. These comments are taken seriously and will be shared with the relevant departments for immediate review and improvement. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short during your stay. Your feedback helps us identify where we need to improve, and we appreciate your honesty. We hope to have the opportunity to welcome you again in better conditions. Kind regards, Lamya
Dear Durmus , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re pleased to hear that you found our staff helpful and welcoming – we truly value their dedicatio… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewStaff Cleaning Location
The lifts, Took far too long to arrive,should have more lifts,
Dear abdullah, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We're sorry to hear that the lifts took too long to arrive and that this affected your experience. We understand how frustrating this can be and appreciate you bringing it to our attention. Your comments have been shared with our management team, and we will look into potential improvements, including the number and efficiency of the lifts. Thank you again for taking the time to share your thoughts. Best Regards. Lamya
Dear abdullah, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We're sorry to hear that the lifts took too long to arrive and that this affected your experienc… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation
Room Location and all information about this hotel at booking not right also the room phone it’s fake
Dear Al Daham, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re sorry to hear that your experience did not meet your expectations. Regarding the room location and hotel information, we take your comments seriously and will review the details listed on our booking platforms to ensure everything is accurate. As for the room phone, we apologize for the inconvenience and will look into this issue immediately. We truly hope to have the opportunity to welcome you back and provide you with a much better experience. Kind regards, Lamya
Dear Al Daham, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re sorry to hear that your experience did not meet your expectations. Regarding the room locatio… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location, just a short walk, from the beach and bars and restaurants.
Room service is a bit sloppy, they would collect the towels in the morning but then would not return them till evening, sometimes as late as 7-8pm, so if you spend a day by the pool, and then planning to have a shower and head out for dinner, you might have to manage with no towels!
Dear Virvilaite , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We're glad to hear you enjoyed our location and the convenience of being close to the beach, bars, and restaurants. We sincerely apologize for the inconvenience you experienced with the towel service — we understand how frustrating that can be, especially after a day in the sun. Your comments have been shared with our housekeeping team so we can improve the timing and reliability of our towel replacements. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back with a smoother experience next time. Best Regards, Lamya
Dear Virvilaite , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We're glad to hear you enjoyed our location and the convenience of being close to the beach,… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe appartement
Absolutely disappointing for what is supposed to be a 4-star hotel. The staff at the breakfast service were completely unfriendly – you feel like they’ve been forced to work in a salt mine. Zero hospitality, zero smile, just rude stares. The breakfast itself was a disaster: stale bread, cheap ingredients, and no variety. Definitely not what you would expect for this price range. Overall, this was one of the most overrated hotel experiences I’ve had. Terrible breakfast, rude staff, poor service, overpriced, and no sense of quality control. Strongly not recommended – look elsewhere if you want a real 4-star experience.
Dear Ramzi, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We sincerely apologize that your experience did not meet your expectations or the standards we strive to maintain. We are truly sorry to hear about the unfriendly behavior of our breakfast staff and the quality issues you encountered. This is certainly not the level of service or hospitality we aim to provide at our hotel. Your comments have been shared with the management team to address these concerns immediately and improve our guest experience. We value your input as it helps us identify areas that need attention and improvement. We hope you might consider giving us another chance in the future to provide the 4-star experience you expected and deserve. Best regards, Lamya
Dear Ramzi, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We sincerely apologize that your experience did not meet your expectations or the standards we strive … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewRooms are bit outdated (style and state, comfort, etc.) Breakfast is good location is excellent. They have swiming bar, etc. which are good as well. Overall it is value for money.
Rooms are good size but not very pleasant, outdated. Rest are very good.
Dear Shan , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re glad to hear you enjoyed our excellent location, the swimming bar, and the overall value for money. We appreciate your honest comments regarding the rooms. We understand that some areas could feel a bit outdated, and we are continuously working on improvements to enhance comfort and style. We hope to welcome you again soon and provide an even better experience. Best regards, Lamya
Dear Shan , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We’re glad to hear you enjoyed our excellent location, the swimming bar, and the overall value for mone… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation
The staff is extremely unprofessional and impolite opening the room without knocking at the door and being disrespectful The staff around the pool are also annoying and try their best to make you angry
Dear Bouaoud , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We are very sorry to hear about your experience and sincerely apologize for the unprofessional and disrespectful behavior you described. Please know that this does not reflect the standards we expect from our team. We are taking your comments seriously and will be addressing this matter directly with the staff involved to ensure that such situations do not happen again in the future. Your comfort and satisfaction are very important to us, and we hope you will give us another opportunity to provide you with the quality of service you deserve. Best Regards, Lamya
Dear Bouaoud , Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We are very sorry to hear about your experience and sincerely apologize for the unprofessional and d… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewroom, they never give you a good room with balcony and force you to upgrade
Dear Shit , Thank you for taking the time to share your feedback. We're sorry to hear that you were not fully satisfied with the room you were assigned, even though it included a balcony. Please know that we always do our best to accommodate our guests’ preferences based on availability, while respecting the room category originally booked. When upgrades are suggested, they are simply an option to enhance the stay — never a requirement. We truly hope to have the opportunity to welcome you again and provide an experience that better meets your expectations. Warm regards, Lamya
Dear Shit , Thank you for taking the time to share your feedback. We're sorry to hear that you were not fully satisfied with the room you were assigned, even though it included a balcony. Please know that we always do our best to accom… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLocation
The staff were not helpful and the service was really bad. I had booked the hotel for 20 people, and none of them were happy at all.
Dear Mansoor, Thank you for taking the time to share your experience, although we are truly sorry to hear that your stay did not meet your expectations. We deeply regret that the service and welcome were not satisfactory, especially for a group of such importance. This is absolutely not representative of the standards we strive to uphold. Your comments have been shared with our team in order to understand what went wrong and to address it promptly. We sincerely apologize for the inconveniences you encountered, and we would be happy to speak with you further to better understand the details of your stay. Please do not hesitate to contact us directly. Best regards, Lamya
Dear Mansoor, Thank you for taking the time to share your experience, although we are truly sorry to hear that your stay did not meet your expectations. We deeply regret that the service and welcome were not satisfactory, especially for a … Show more