Reviews of Appart Hôtel Rambla
Route de Safi Lot Bouizgaren, n°14, 40000 Marrakech, Morocco
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewOur family couldn't have been happier with our stay at Rambla Hotel. As budget-conscious travelers, I were thrilled to find such comfortable, spacious rooms at such reasonable rates. The kids had plenty of space to move around, and the staff was wonderfully accommodating with extra bedding at no additional cost. The pool area was a huge hit with the kids—large enough, clean, and inviting with plenty of space to swim and relax. The varied food menu offered delicious, affordable options that pleased both adults and picky young eaters. We were especially impressed that such a centrally-located hotel offered these amenities without the premium price tag of other city-center properties. The Hammam & Spa provided luxurious relaxation that felt like a splurge, yet was surprisingly budget-friendly. A special shout-out to **Hisham**, who went above and beyond to make our experience unforgettable. He was attentive, always smiling, and ensured we had everything we needed—whether it was fresh towels, arranging taxis, or offering great local tips. His professionalism and warm hospitality truly stood out!
Breakfast should be included as an optional addition to the package. The breakfast menu must offer a variety of choices catering to European travelers, such as: - Continental options (e.g., croissants, cereals, cheeses, yogurt, muesli) - Hot items (e.g., scrambled eggs, sausages, baked beans, grilled tomatoes) - Fresh fruits, bread, and preserves - Dietary accommodations (vegetarian, gluten-free, etc.) The selection should reflect common European breakfast preferences to ensure a comfortable experience for international guests.
Hello, Thank you so much for sharing such a detailed and thoughtful review of your stay with us at Rambla Hotel. We are delighted to hear that your family enjoyed the comfort of our spacious rooms, the inviting pool, and the variety of food options available. It is especially rewarding to know that our central location and amenities provided both convenience and value during your visit. Your kind words about Hicham mean a great deal. We are fortunate to have him on our team, and we will be sure to share your praise with him. We also sincerely appreciate your suggestion regarding breakfast. We are always looking for ways to enhance our guests’ experience, and your recommendations for a diverse European-style breakfast, including dietary accommodations, will be carefully considered as we continue to refine our services. It was a pleasure to host you and your family, and we truly look forward to welcoming you back for another enjoyable stay. Warm regards,
Hello, Thank you so much for sharing such a detailed and thoughtful review of your stay with us at Rambla Hotel. We are delighted to hear that your family enjoyed the comfort of our spacious rooms, the inviting pool, and the variety of food… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewStayed for one night has a good size pool and kitchen small but enough for a one night.
Okay
Thank you for your feedback. We are glad you appreciated the pool and found the kitchen suitable for your stay. We hope to have the opportunity to welcome you again for a longer visit. Kind regards,
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe staffs are very helpful, especially Hicham, he provided very good service to our family. There's a swimming pool and all facilities are clean.
Dear Yuen, Thank you so much for your kind words! We're delighted to hear that you and your family enjoyed your stay and that you appreciated the service provided by our team — especially Hicham. Your feedback means a lot to us. We're also glad that you found the facilities clean and the pool enjoyable. We hope to have the pleasure of welcoming you back soon! Warm regards,
Dear Yuen, Thank you so much for your kind words! We're delighted to hear that you and your family enjoyed your stay and that you appreciated the service provided by our team — especially Hicham. Your feedback means a lot to us. We… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewcomfortable bed
Lack of basic kitchen utensils such as spoons or coffee cups. A big minus for the lack of the possibility of renting an iron. Litlle ruined apartment
Thank you for taking the time to share your feedback. We’re glad to hear that you found the bed comfortable. However, we’re truly sorry to learn that certain aspects of your stay did not meet your expectations. Your comments regarding the missing kitchen utensils, the lack of an iron, and the condition of the apartment are well noted. Please rest assured that we take your feedback seriously and will review these points with our team to improve the guest experience. We appreciate your input and hope to have the opportunity to welcome you again under better circumstances. Kind regards,
Thank you for taking the time to share your feedback. We’re glad to hear that you found the bed comfortable. However, we’re truly sorry to learn that certain aspects of your stay did not meet your expectations. Your comments regarding the … Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in February 2025
Verified reviewVery good staff. Good location. The room was bigger than expected
Dear Benjamin, Thank you for your kind feedback! We’re delighted to hear that you appreciated our team, the location, and the spaciousness of your room. It was a pleasure having you with us, and we hope to welcome you back soon. Warm regards,
Dear Benjamin, Thank you for your kind feedback! We’re delighted to hear that you appreciated our team, the location, and the spaciousness of your room. It was a pleasure having you with us, and we hope to welcome you back soon. Warm rega… Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewGreat location and great staff!
Dear Silas, Thank you for your kind words! We’re so glad you enjoyed the location and that our team helped make your stay special. We truly appreciate your support and hope to welcome you back very soon. Warm regards,
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewLocation nearby many facilities
Dear Ahmed, Thank you for sharing your positive feedback! We’re pleased to hear that you found our rooms comfortable and appreciated the value for the price. It’s also great to know that our location suited your needs with many facilities nearby. We hope to have the pleasure of welcoming you again soon. Kind regards,
Dear Ahmed, Thank you for sharing your positive feedback! We’re pleased to hear that you found our rooms comfortable and appreciated the value for the price. It’s also great to know that our location suited your needs with many facilities… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThe prices I saw in booking were not the same in reality and there is no breakfast even the price is too high, they are not worth it for this hotel and the parking lot is too small , also the pool wasn’t clean. But the stuff were super nice !!
Dear Imane, Thank you for your feedback. We would like to clarify that the prices you saw on Booking are correct, as we ensure all rates are accurately listed on the platform. It is also clearly stated that breakfast is not included in the room rate, which is why it was not provided during your stay. Regarding the pool, we apologize for any inconvenience caused. We will address this with our team to ensure it is properly maintained for future guests. We are, however, pleased that you appreciated the kindness of our staff and will continue to strive to provide a positive experience for all our guests. Best regards,
Dear Imane, Thank you for your feedback. We would like to clarify that the prices you saw on Booking are correct, as we ensure all rates are accurately listed on the platform. It is also clearly stated that breakfast is not included in th… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThe staff is always nice.Thanks to Salma and the other man who helped collect my dress for Iron
Compared to last year when the hotel was new, the infrastructure has deteriorated. The rooms are not properly cleaned, and sometimes the same stains are everywhere.
Dear Awa, Thank you for taking the time to share your feedback. We’re truly pleased to hear that you appreciated the kindness of our team — Salma and our colleague who assisted with your dress will be happy to know they made a positive impression. That said, we’re sincerely sorry to learn that your recent experience didn’t meet your expectations, especially compared to your previous stay. We take your comments regarding cleanliness and infrastructure very seriously, and we are currently working on several improvements to ensure the comfort and satisfaction of our guests. Your feedback is extremely valuable and helps us continue to improve. We do hope to have the opportunity to welcome you again and provide you with a much better experience. Warm regards,
Dear Awa, Thank you for taking the time to share your feedback. We’re truly pleased to hear that you appreciated the kindness of our team — Salma and our colleague who assisted with your dress will be happy to know they made a positive imp… Show more
Reviewed: 8 April 2025 · Stayed in February 2025
Verified reviewReviewed: 8 April 2025 · Stayed in February 2025
Verified reviewReviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe staff are the stars of this hotel. They are really amazing and quickly to help. That being said, this hotel is clearly run down and not very clean. The pool was freezing cold and we were there in april. The room was not clean at all. When we got there the shower had many stains as well as the stains. I booked a room for two people but only one towel was in the room and only one cover on one of the beds. The staff gave us the extra towel and bedcover but there was clearly not enough attention to detail when “preparing the room”. The couch had many stains, the shower doors couldn’t close because the door was simply too big for the doorpost(bad architecture). The windows also couldn’t fully close on each side so there was always a bit of wind coming in from either side. Pool also looks a bit tired and not the cleanest. I am not sure if this was only our room but it was really poor. Shower curtains were also really dirty which made for uncomfortable showers because the shower is small and I didn’t want the curtain touching me. My friend also agreed that the staff is 10/10 but the hotel needs a complete renovation tbh.
Dear Thalia, Thank you for taking the time to share your feedback. We're truly grateful for your kind words about our team. Your appreciation means a lot, and we’ll make sure to pass on your compliments to the staff. We’re very sorry to hear that the condition of the room and facilities did not meet your expectations. Your experience is not reflective of the standards we strive to uphold, and we sincerely apologize for the inconvenience caused. Cleanliness and attention to detail are among our top priorities, and your comments have been shared with the relevant teams for immediate follow-up and improvements. We also appreciate your honest feedback regarding the shower, windows, and pool. These details help us identify areas that need attention, and we’re already reviewing your remarks as part of our ongoing efforts to enhance the guest experience. Thank you once again for bringing this to our attention, and we hope we’ll have the opportunity to welcome you back in the future and offer you a much-improved stay. Warm regards,
Dear Thalia, Thank you for taking the time to share your feedback. We're truly grateful for your kind words about our team. Your appreciation means a lot, and we’ll make sure to pass on your compliments to the staff. We’re very sorry t… Show more
Reviewed: 27 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewWonderful welcome by the staff. Everybody was super welcoming and helpful from the security guy to the receptionists and the cleaning ladies Room was bigger than expected and well located.
Thank you for your kind words! We're delighted to hear that your stay exceeded your expectations and that our team made you feel so welcome. It’s great to know you enjoyed the spacious room and its location. We truly appreciate your feedback and hope to welcome you again soon! Best regards,
Thank you for your kind words! We're delighted to hear that your stay exceeded your expectations and that our team made you feel so welcome. It’s great to know you enjoyed the spacious room and its location. We truly appreciate your fee… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewGood bed and big rooms.
Noise, dirty floor, not safe electrocity... It's more likely building yard then hotel, now...
Thank you for your feedback. We’re glad you appreciated the spacious rooms and comfortable bed. We sincerely apologize for any inconveniences you experienced and take your concerns seriously. We are continuously working on improvements to enhance our guests' experience. Your input helps us do better, and we appreciate it.
Thank you for your feedback. We’re glad you appreciated the spacious rooms and comfortable bed. We sincerely apologize for any inconveniences you experienced and take your concerns seriously. We are continuously working on improvements to e… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe apartments are fine and the workers were helpful throughout my stay.
Rooms are only cleaned upon request and European soccer channels are not available in the rooms.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewExactly as described in photos. Modern hi-end tastefully decorated aparthotel. Smart tv, hi speed wifi, aircond and heating and hot water good water pressure in shower. Excellent soundproofing. Working lift and cafeteria next door- very reasonably priced. Adequate kitchenette. Kettle and microwave were provided but no tea coffee facilities. Very comfy king size bed for a good nights sleep. Huge nice sofa bed in living room. Too bad we didnt get to try the spa. Also a pool which is nice but we didnt get to use due to winter. Close to amenities. A bit out of town but easily accessible via taxi (30-40 dirham) or drive into the medina.
Construction around the area very dusty and a bit of noise but didnt bother us.