7.9

Opiniones del Appartement / Logement Imsouane.

P1000, 80043 Imsouane, Marruecos

  • Pablo

    Escrito en 24 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La ubicación está bien y el apartamento es decente

    El único problema es el propietario, nos cambió de planes una día antes de llegar diciendo que no nos podía alojar. Finalmente sí nos alojamos pero booking 5 días después canceló la reserva. Estuve hablando con el y envié un correo a Booking para intentarle ayudar y solucionar el problema. Después de todo coge y me dice que me dedico a alojarme en sitios gratis cancelando las reservas 5 días después... En fin, si vais a Imsouane ahorrar tiempo y disgustos y no os alojeis con alguien como el, te puede cambiar los planes el día de antes y luego llamarte ladrón por intentar echarle una mano. No volvería a alojarme en este apartamento ni gratis.

    Respuesta del alojamiento:

    It's not good to say uncorrect information about people Pablo. First, I asked you 4 days before your comming (not the day before as you said) if i can cancel your reservation and you said YES (everthing is on WhatsApp). After you agreed, I send you a FREE cancelation request but you didn't accept it because you were afraid to lose your 35€ for the one night you booked. Knowing that you didn't trust it was a Free cancelation request, i appologized to you immediatly and confirmed you that you are welcome to come as you booked. All this happened on less than 30 minutes, 4 days before your coming. I assumed my responsability wiche is to receive you in a good conditions and that's What happened and you were happy if you remember. After one week of your night spending in our place, you (or booking as you claimed) had accepted the free cancelation request that i send you in the beginning. And as i told you the first Day it was a Free cancellation thats means you get your money back and you confirmed that to me when we talked about it. Despite that, i told you it was ok for me because it was my fault asking you at the first place if i can cancel your reservation, so just enjoy it. Instead of that you came here with uncorrect informations in the coment and give us a mark of 1.. Thank you :)

    It's not good to say uncorrect information about people Pablo. First, I asked you 4 days before your comming (not the day before as you said) if i can cancel your reservation and you said YES (everthing is on WhatsApp). After you agreed, I… Mostrar más

    Appartement / Logement Imsouane.
    3 de septiembre de 2025
  • 7.0 Bien
    Laura

    Escrito en 18 de noviembre de 2023 · Se alojó en noviembre de 2023

    Comentario auténtico
  • Mostrando 1 - 3

Cargando

Los clientes también han comentado estos alojamientos:

Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

Cargando...