Reviews of Hotel Arabesque 3 stars
45 Avenue Al Mansour Addahbi, Hassan, 10000 Rabat, Morocco
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Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewThe breakfast
Multiple WiFi access
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation was good . Staff were friendly and helpful .
For a three star facility the room provisions were below standard. Things like in room water ( Especially if hotel water is not portable) and tea facility are basic requirements. TV facility was not user friendly .
Thank you for your feedback regarding your recent stay with us. We’re glad to hear you found our location convenient and our staff friendly and helpful. However, we’re disappointed by the tone of your comments, particularly regarding the TV facility. It’s unacceptable to express discomfort simply because another guest was peacefully observing their faith by listening to the Quran. We pride ourselves on being an inclusive hotel that welcomes guests from all backgrounds, and discrimination has no place here. Regarding your remarks about room provisions, we assure you that our amenities meet and often exceed the standards of a three-star hotel. While we regret if certain expectations weren’t met, we note that all other attendees from the AAU conference left overwhelmingly positive reviews about their experience. Should our offerings not align with your preferences, we kindly suggest considering a higher-tier hotel, such as the Four Seasons, for future stays. We stand by our reputation for quality and hospitality and wish you all the best in finding accommodations better suited to your standards.
Thank you for your feedback regarding your recent stay with us. We’re glad to hear you found our location convenient and our staff friendly and helpful. However, we’re disappointed by the tone of your comments, particularly regarding the… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewNothing!
The staff is unprofessional by all means, after confirm booking they refuse to stay on Hotel before midnight while my wife has an injured foot!
We acknowledge your 2-star review and stand by our decision to cancel your reservation. Our policy requires advance notice for check-ins after 10:00 PM. You arrived at midnight without prior arrangement, disregarding clearly stated protocols. This forced cancellation was a direct result of your actions. you gave us a 2 star review while you were mistaken. karma will get you brother.
We acknowledge your 2-star review and stand by our decision to cancel your reservation. Our policy requires advance notice for check-ins after 10:00 PM. You arrived at midnight without prior arrangement, disregarding clearly stated proto… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewExcellent work ethics
Nothing
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewFor an hotel buffet breakfast, it was quite good, an excellent variety of fresh Viennoise pastries, hard-boiled eggs, fresh veggies, excellent coffee prepared freshly before you according to your order. The staff was cheerful and efficient. All of the front desk staff were excellent, providing a very personalized service in this small hotel. The location is excellent.
Can’t think of anything…
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed your stay with us especially our breakfast offerings, freshly prepared coffee, and the personalized service from our team. It means the world to us that you appreciated the little details, and your kind words about our cheerful and efficient staff have truly made our day. Knowing that you’d return on your next visit is the highest compliment we could hope for, and we can’t wait to welcome you back for another memorable experience. If there’s anything we can do to make your future stays even more special, please don’t hesitate to let us know. Warmest regards, Said Jerrari G.M Hotel Arabesque
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed your stay with us especially our breakfast offerings, freshly prepared coffee, and the personalized service from our team. It means the world t… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewFriendly staff
Noise level since balcony door was not getting closed.
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified review