Reviews of Barceló Fès Medina 4 stars
53 Avenue Hassan II PO Box 30000, 30000 Fès, Morocco
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewCentral. Well maintained. Staff friendly
Attention to detail
Dear Arshaad, Thank you for your kind words about our location, cleanliness, and staff. We appreciate your note on attention to detail and will use it to improve. Looking forward to welcoming you again. Salma Abakhouch Guest Experience Agent Barcelo Fes Medina
Dear Arshaad, Thank you for your kind words about our location, cleanliness, and staff. We appreciate your note on attention to detail and will use it to improve. Looking forward to welcoming you again. Salma Abakhouch Guest Experience Ag… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewGood location, nice pool, and breakfast choices good. Friendly staff. Room clean and beds comfy. Rooms at the back are quiet. A/C efficient and also quiet on low fan.
Room booked for three but third bed not made up. Coffee facilities not sufficient for three and not replenished despite requests. Master electricity (key card) socket not securely attached to wall and malfunctioned. Could be more generous with 'free' water bottles
Dear Customer, We sincerely apologize for the issues you encountered during your stay, particularly regarding the third bed setup, coffee supplies, and the room maintenance. This is not the level of service we aim to provide, and your comments have been shared with our team for immediate attention. That said, we’re truly glad you enjoyed the location, the pool, the breakfast variety, and the comfort and cleanliness of your room. It's also wonderful to hear that our staff made a positive impression. Thank you for your valuable feedback, we hope to welcome you again and provide you with an improved experience. Salma Abakhouch Guest Experience Barcelo Fes Medina
Dear Customer, We sincerely apologize for the issues you encountered during your stay, particularly regarding the third bed setup, coffee supplies, and the room maintenance. This is not the level of service we aim to provide, and your comm… Show more
Reviewed: 7 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewEverything
Nothing bad
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewEverything was great
Need shower water in the wc
Dear Manar, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed your stay and that everything was great. We also appreciate your suggestion regarding the addition of shower water in the WC. Your comment has been noted and will be shared with our maintenance team for consideration in future improvements. We look forward to welcoming you back soon for another excellent experience.
Dear Manar, Thank you very much for your positive feedback. We are delighted to hear that you enjoyed your stay and that everything was great. We also appreciate your suggestion regarding the addition of shower water in the WC. Your comme… Show more
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in May 2025
Verified reviewComfy
Price
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewEvryone was happy that my team won the coup du trône trophy
Dear Guest, We truly appreciate you taking the time to share your experience with us. We are delighted to read about your wonderful experience at Barceló Fès Medina. Our team members take pride in delivering attentive service, maintaining pristine spaces and ensuring comfort throughout the premises. The satisfaction expressed regarding the accommodations, amenities and strategic position near the historic district brings us great joy. Congratulations on your team's achievement in the cup competition. Witnessing moments of celebration makes our work even more meaningful. We look forward to welcoming you back for another memorable stay. Salma Abakhouch, Guest Experience Agent
Dear Guest, We truly appreciate you taking the time to share your experience with us. We are delighted to read about your wonderful experience at Barceló Fès Medina. Our team members take pride in delivering attentive service, maintain… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewThe location was ideal. We were able to have a leisurely walk down the main boulevard then go to the nearby mall. The staff were friendly upon arrival and always smiling whenever we passed by. The room size was very generous and the beds huge and comfortable.
Our air-conditioning did not cool the room. We complained but there was no action. Also, there was no nespresso coffee refill, when we asked the lobby for some refill, they said it was with housekeeping but they were closed until 9am.
Dear Avecilla, Thank you for taking the time to share your detailed feedback. We're very pleased to know that you enjoyed our ideal location, the friendliness of our team, and the comfort of your room. However, we sincerely regret the inconvenience you experienced with the air conditioning and the lack of timely assistance for the coffee refill. Please rest assured that your comments have been shared with the concerned departments for immediate follow-up and improvement. We truly hope to welcome you again and provide you with a flawless stay.
Dear Avecilla, Thank you for taking the time to share your detailed feedback. We're very pleased to know that you enjoyed our ideal location, the friendliness of our team, and the comfort of your room. However, we sincerely regret the inc… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewVery clean rooms, good location
Dear Agnieszka, Thank you for your kind comment. We’re delighted to know you appreciated the cleanliness of our rooms and the central location of our hotel. We hope to welcome you again soon for another pleasant stay in Fez.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewThe location, is excellent between the old and new cities. The staff were friendly and helpful. The breakfast was good with lots of choices.
Nothing.
Dear Michael, Thank you very much for your kind feedback. We are delighted to read about your exceptional experience at Barceló Fès Medina. Our dedicated team members take great pride in delivering outstanding service, and your kind words about their hospitality warm our hearts. The culinary excellence demonstrated by our kitchen brigade through the diverse breakfast selections brings us immense satisfaction. Situated between the historic and contemporary districts, our establishment serves as an ideal base for exploring the enchanting city of Fez. We look forward to welcoming you back for another memorable experience. Salma Abakhouch, Guest Experience Agent
Dear Michael, Thank you very much for your kind feedback. We are delighted to read about your exceptional experience at Barceló Fès Medina. Our dedicated team members take great pride in delivering outstanding service, and your kind wor… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe staff was friendly and attentive, and the location was very good
Everything was ok
Dear Guest, Thank you for taking the time to review your stay. We are delighted to learn about your exceptional experience at Barceló Fès Medina. Our dedicated team takes great pride in maintaining immaculate accommodations, and your praise for the contemporary quarters brings us joy. The positive remarks about our attentive personnel reflect their commitment to delivering outstanding service. The strategic position within the historic district enhances the authentic charm of your stay, while the superior amenities ensure maximum comfort throughout your visit. We look forward to welcoming you back for another memorable stay. Salma Abakhouch, Guest Experience Agent
Dear Guest, Thank you for taking the time to review your stay. We are delighted to learn about your exceptional experience at Barceló Fès Medina. Our dedicated team takes great pride in maintaining immaculate accommodations, and your pra… Show more