8.1

Opiniones del Be Live Experience Marrakech Palmeraie - All Inclusive 4 estrellas

Lot B6, Zone de Zahrat Annakhil, 40000 Marrakech, Marruecos

  • Jose

    Escrito en 30 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    Nuestra experiencia en este hotel fue maravillosa. La ubicación es excelente, el ambiente es auténtico y acogedor perfecto para sentirse en la esencia marroquí. La habitación estaba limpia bien decorada y muy cómoda. El personal fue increíblemente atento. Siempre dispuesto a ayudar. La comida y bebida muy buena. Hasna la chica de recepción maravillosa nos solucionó cualquier problema que tuviésemos.

    Respuesta del alojamiento:

    Dear Jose, Thank you very much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the hotel’s location, atmosphere, and comfortable room. It’s great to know that our staff, especially Hasna, made your stay even more enjoyable with their attentiveness and willingness to help. We are also pleased that you enjoyed our food and drinks. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.

    Dear Jose, Thank you very much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the hotel’s location, atmosphere, and comfortable room. It’s great to know that our staff, especially Hasna, made your… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    31 de agosto de 2025
  • Elena

    Escrito en 10 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico
  • Jorge

    Escrito en 4 de febrero de 2025 · Se alojó en noviembre de 2024

    Comentario auténtico

    La amplitud de la habitación y el baño

    El resto, "todo" podía haber sido mejor. El catering muyyyy justito, la limpieza justa, las instalaciones muy por debajo de lo que publicitan, actividades muy pocas, y servicio de barra muy poco profesional. Personal de recepción poco resolutivo, la sensación de que venimos a aguantar al personal, no a ser atendidos.

    Respuesta del alojamiento:

    Dear Jorge, Thank you for your feedback. We regret that your experience did not fully meet your expectations. Our team strives to provide the best possible service, and we take your comments regarding catering, cleanliness, and facilities seriously. We are constantly working to improve the quality of our offerings and will review the areas you mentioned to enhance our services. We appreciate your constructive feedback and hope to provide you with a much more satisfying experience during a future stay.

    Dear Jorge, Thank you for your feedback. We regret that your experience did not fully meet your expectations. Our team strives to provide the best possible service, and we take your comments regarding catering, cleanliness, and facilit… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    5 de febrero de 2025
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  • Polmarine

    Escrito en 1 de febrero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    Es un buen hotel relación calidad-precio, las habitaciones modernas y cómodas, las instalaciones en muy buen estado, el entorno muy bonito y tranquilo, la piscina “climatizada” (no mucho, pero se nota, te puedes bañar en Enero si hace sol y no eres muy friolero), la comida es buena y variada, y ofrecen transporte gratuito al centro (5 veces al día) y sino puedes contratarlo por 150DH a la hora que mejor te vaya, lo que está bien de precio. Una buena opción para estar en Marrakech y no quieres estar en el centro en el bullicio de la Medina.

    En general nos ha gustado mucho, pero hay algunas cosas que no tanto o que merecen destacar a tener en cuenta al menos: Niños: Hay muchos niños, quizá si buscas mas tranquilidad es mejor ir al otro hotel que tienen, el Adults Only. Resort pequeño: Es un hotel tipo resort con todo incluido, aunque es mas bien pequeño comparado con otros resorts, el otro que tienen por ejemplo. Si buscas algo pequeño, está genial. Si buscas un resort grande, no es tu opción. Si vas con niños puede hacerse “pequeño” para muchos días. Localización: La zona está a 15-20min en coche del centro de Marrakech. Si vas a hacer relax, guay. Si quieres visitar mucho Marrakech y vas a estar pocos días, no te lo aconsejo. Si quieres combinar ambas cosas, entonces está bien, aunque quizá vale la pena mejor la zona de Hivernage. Depósito: Tienen un depósito de 500DH en concepto de depósito de la habitación por si hay desperfectos. Te lo devuelven sin problema al salir, pero me parece que es algo innecesario en 2025, al menos sino vas con niños.

    Respuesta del alojamiento:

    Dear PolMarine, Thank you very much for your detailed and constructive feedback. We are delighted to hear that you enjoyed the setting, the comfort of our rooms, the quality of the food, as well as our free shuttle service to the center of Marrakech. We take great pride in offering good value for money and ensuring a pleasant stay for our guests. Regarding the hotel's location, we would like to assure you that our establishment offers a free shuttle service to and from the city center (Jamaa el Fna) at different times, with reservations available at the reception for your convenience. However, for those looking for a more peaceful setting, our location remains ideal. We hope to have the pleasure of welcoming you again, whether at this hotel or one of our other properties that may better suit your preferences. Thank you again for your feedback.

    Dear PolMarine, Thank you very much for your detailed and constructive feedback. We are delighted to hear that you enjoyed the setting, the comfort of our rooms, the quality of the food, as well as our free shuttle service to the center of… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    1 de febrero de 2025
  • Imane

    Escrito en 24 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
  • Bilal

    Escrito en 5 de septiembre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico

    La verdad es que nos llevamos una sorpresa bastante positiva. Todo ha estado genial, la piscina estaba muy limpia, las instalaciones todas nuevas y limpias, el personal atentos y amables. El punto fuerte es la comida, todo riquísima y de alta calidad. Sin duda repetiremos.

    La conexion de Internet un poco lenta, nos dijeron que era por que había muchas conexiones,

    Respuesta del alojamiento:

    Dear Bilal, Thank you very much for your feedback! We are delighted to hear that you had an excellent stay with us and that you particularly appreciated the cleanliness of our facilities, the pool, and the quality of our cuisine. We take great pride in providing a memorable experience for our guests, and your kind words are a wonderful reward for our team. However, we would like to clarify that we provide the best possible internet connection within our establishment. During peak periods, there may be a slight decrease in performance, but we always strive to meet the needs of all our guests. We look forward to welcoming you back soon! Be Live Experience Marrakech Palmeraie.

    Dear Bilal, Thank you very much for your feedback! We are delighted to hear that you had an excellent stay with us and that you particularly appreciated the cleanliness of our facilities, the pool, and the quality of our cuisine. We take g… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    6 de septiembre de 2024
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  • Sofia

    Escrito en 25 de mayo de 2024 · Se alojó en mayo de 2024

    Comentario auténtico

    El personal

    Nada

    Respuesta del alojamiento:

    Dear Sofia, Thank you so much for your kind comment! We're thrilled to hear that you found our staff perfect. Providing exceptional service and meeting our guests' needs in the best possible way is always our goal. We hope to have the pleasure of welcoming you back again soon. Best regards, Be Live Experience Marrakech Palmeraie

    Dear Sofia, Thank you so much for your kind comment! We're thrilled to hear that you found our staff perfect. Providing exceptional service and meeting our guests' needs in the best possible way is always our goal. We hope to have… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    27 de mayo de 2024
  • Joaquín

    Escrito en 22 de mayo de 2024 · Se alojó en mayo de 2024

    Comentario auténtico
  • Elisabeth

    Escrito en 8 de abril de 2024 · Se alojó en febrero de 2024

    Comentario auténtico

    El trato de los trabajadores y los diferentes tipos de comida que había cada día.

    Las personas que se hospedaban en la habitación superior eran MUY RUIDOSOS, por la noche con la música a tope. Tiraban colillas por la terraza a nuestra zona. Una pena.

    Respuesta del alojamiento:

    Dear Elisabeth, We appreciate you taking the time to share your experience with us at Be Live Experience Marrakech Palmeraie. We're glad to hear that you enjoyed the variety of dishes offered each day. However, we're deeply sorry to learn that your stay was disrupted by the noisy and disrespectful behavior of some occupants in the superior rooms. Thank you again for your feedback, and we hope to have the opportunity to welcome you back under more peaceful circumstances to provide a more enjoyable experience. Best regards,

    Dear Elisabeth, We appreciate you taking the time to share your experience with us at Be Live Experience Marrakech Palmeraie. We're glad to hear that you enjoyed the variety of dishes offered each day. However, we're deeply sorry … Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    10 de abril de 2024
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  • Alexandra

    Escrito en 15 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    La comida muy rica, el empleado del restaurante hassam encantador, siempre con una sonrisa y tan atento Nos gusto mucho el detalle que tuvieron los del hotel en tenernos la comida en la habitación cuándo llegamos, llegamos a la 1:00 de la madrugada y con mucha hambre y la sorpresa de encontrar ahi la comida fue genial

    Lo único que no nos gusto fueron las almohadas, son muy blandas, para ser un hotel **** tendrían que tener carta de almohadas

    Respuesta del alojamiento:

    Dear Alexandra. Thank you for choosing Be Live Experience Marrakech Palmeraie for your recent stay. Your satisfaction is our biggest priority and we are very happy to have reached yours. Our staff does its best every single day to provide you a unique and excellent service. Be assured that we have taken good notes of your remarks and suggestions and will follow up with the concerned managers. We will be honored to welcome you again. Sincerely,

    Dear Alexandra. Thank you for choosing Be Live Experience Marrakech Palmeraie for your recent stay. Your satisfaction is our biggest priority and we are very happy to have reached yours. Our staff does its best every single day to provid… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    16 de enero de 2024
  • Yazin

    Escrito en 6 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico

    El hotel está genial y he quedado contento.

    La única pega que pongo es que el precio de Booking no es el mismo que me han cobrado. Por lo demás todo muy bien y muy agradecido.

    Respuesta del alojamiento:

    Dear Yazin, Thank you so much for taking the time to share with us your experience in our hotel Be Live Experience Marrakech Palmeraie. We are delighted to read how much you appreciate the room as well as the food, It is always a pleasure to receive positive feedback. However, Please be assured that We have taken good note of your remarks and will be sure to follow up with the concerned managers. but be sure that it doesn’t reflect our usual night standard. We look forward to the pleasure of welcoming you back again to our hotel to witness our improvement. Warm regards,

    Dear Yazin, Thank you so much for taking the time to share with us your experience in our hotel Be Live Experience Marrakech Palmeraie. We are delighted to read how much you appreciate the room as well as the food, It is always a pleasure… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    7 de enero de 2024
  • Álvaro

    Escrito en 5 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico
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  • Ana

    Escrito en 3 de noviembre de 2023 · Se alojó en octubre de 2023

    Comentario auténtico
  • Maria

    Escrito en 22 de octubre de 2023 · Se alojó en octubre de 2023

    Comentario auténtico

    Excelente lugar para descansar

    Respuesta del alojamiento:

    Dear Maria , We would like to thank you for taking the time to share your experience with us. We are happy to know that you appreciated the service of our Be Live Experience Marrakech Palmeraie hotel. Our team always does its best to make the guest's stay as pleasant as possible. We hope to welcome you again to Be Live Experience Marrakech Palmeraie. Warmest regards.

    Dear Maria , We would like to thank you for taking the time to share your experience with us. We are happy to know that you appreciated the service of our Be Live Experience Marrakech Palmeraie hotel. Our team always does its best to ma… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    23 de octubre de 2023
  • Jose

    Escrito en 13 de agosto de 2023 · Se alojó en agosto de 2023

    Comentario auténtico

    El hotel es perfecto para vacaciones con niños. La comida genial, la piscina muy bien, habitaciones con terrazas estupendas.Tiene bus que te lleva al centro en 25 min. Recomendable.

    Nada

    Respuesta del alojamiento:

    Dear Jose Manuel . Thank you for taking the time to share with us your feedback following your stay at Be Live Experience Marrakech Palmeraie . We read with a wide pleasure your comment, we are glad to acknowledge that you appreciated the services, as well as the hotels' facilities . We are delighted that our service lived up to your expectations, your satisfaction is surely for us the best of rewards. Rest sure that your kind words are proudly shared with the team members. Looking forward welcoming you back very soon to our hotel. Warm regards,

    Dear Jose Manuel . Thank you for taking the time to share with us your feedback following your stay at Be Live Experience Marrakech Palmeraie . We read with a wide pleasure your comment, we are glad to acknowledge that you appreciated the… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    13 de agosto de 2023
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  • Cristina

    Escrito en 12 de agosto de 2023 · Se alojó en agosto de 2023

    Comentario auténtico

    El hotel es fantástico, tal cual sale en las fotos. La comida del buffet estaba muy buena, aunque tenían pasta y pizza predominaba la comida marroqui la cual estaba espectacular de buena. Y sino el bar de la piscina sirve comida más internacional. Todo siempre limpio, mucho personal encargándose de que todo estuviera limpio y perfecto. Y el personal muy amable, siempre con una sonrisa. Tienen un bus gratis a la medina o servicio de chófer que te llevan y te recogen a la hora y sitio acordado. Cogimos la habitación duplex, muy espaciosa y con 2 baños completos, camas y almohadas comodisimas.

    La única pega ha sido el volumen alto de la música en la piscina. Era difícil leer o descansar en la tumbona.

    Respuesta del alojamiento:

    Dear Cristina . We would like to Thank you for taking the time to share with us your very kind detailed comment about your recent stay in our hotel Be Live Experience Marrakech Palmeraie . It gives us great pleasure to read your positive comment. Thank you for complementing our rooms, services offered and the entertainment. It is wonderful to know that the standards of excellence we thrive to attain are recognized. Be assured that we have taken good notes of your remarks and suggestions and will follow up with the concerned managers. The entire team joins me to extend our gratitude for choosing to stay with us. We hope to have the pleasure of welcoming you again on your next visit to Marrakech to witness our betterment. Sincerely,

    Dear Cristina . We would like to Thank you for taking the time to share with us your very kind detailed comment about your recent stay in our hotel Be Live Experience Marrakech Palmeraie . It gives us great pleasure to read your positive … Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    13 de agosto de 2023
  • 7.0 Bien
    Jeanny

    Escrito en 4 de agosto de 2023 · Se alojó en agosto de 2023

    Comentario auténtico

    La comida bien

    La piscina de niños no estaba muy limpia y la piscina de adultos era muy pequeña para el hotel

    Respuesta del alojamiento:

    Dear Jeanny , First of all, we would like to express our sincerest gratitude that you have chosen Be Live Experience Marrakech Palmeraie and also for sharing your Experience following your stay. We appreciate your kind words regarding the food quality in our restaurant buffet. We take into consideration the observations made to us by our customers in order to improve the quality of our services, however, we inform you that the treatment and analyses of our swimming pools are regularly carried out by our concerned department on site as well than a laboratory. We would like to point out also, that the swimming pool size was built to meet the hotels highest occupancy rate . We would be delighted to welcome you back sometime soon. With our best regards,

    Dear Jeanny , First of all, we would like to express our sincerest gratitude that you have chosen Be Live Experience Marrakech Palmeraie and also for sharing your Experience following your stay. We appreciate your kind words regarding the… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    4 de agosto de 2023
  • Carlos

    Escrito en 2 de agosto de 2023 · Se alojó en agosto de 2023

    Comentario auténtico

    El personal del lobby bar por poner algo

    La poca proactividad del personal, además en nuestra habitación el baño tenía constantemente un olor muy fuerte a cañería en las comidas había pocas opciones para gente con intolerancia al gluten por ejemplo, tenías que ir a las frutas y poco mas. Aún así el personal nos dijo que habría pan sin gluten y cada vez que se les pregunta decían que no. Además un gesto que me pareció feo es cobrar una fianza de 70€(700 dirham) como fianza de las toallas de la habitación y la piscina, eso sí luego te lo devuelven

    Respuesta del alojamiento:

    Dear Carlos , We would like to thank you for choosing our Hotel Be Live Experience Marrakech Palmeraie for your stay in Marrakech . We are saddening to hear that our services did not level up to your expectations , rest assured that we care passionaly about our guests feedback and remarks . However , Regarding the variety of the food , we wpould like to point out that our buffet restaurant is so varied and contains a wide selection of products ( vegetables , salads , fruits , soups , pastas , b eef , cheese ,… ) and we try our best to satisfy all our guests needs. Would like to sincerely apologize if we let you down in regards of the deposit, we would like to reassure you that the amount of the pre-authorization transaction for the room is refundable and reversed by the hotel on your departure day. In regards of the technical issues, we assure you that our hotel has a technical team at your entire disposal and waiting for your sign to meet your needs and requests. Hoping to welcome you back to our hotel to witness our improvement. Best regards

    Dear Carlos , We would like to thank you for choosing our Hotel Be Live Experience Marrakech Palmeraie for your stay in Marrakech . We are saddening to hear that our services did not level up to your expectations , rest assured that we c… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    4 de agosto de 2023
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  • Amkadmi

    Escrito en 3 de marzo de 2023 · Se alojó en enero de 2023

    Comentario auténtico

    Los chic@s de animación super amables

    Las chicas de la limpieza de las habitaciones muy bordes y amenazantes. Dejan mucho que desear su comportamiento

    Respuesta del alojamiento:

    Dear Valued Guest, First of all, we would like to express our sincerest gratitude that you have chosen Be Live Experience Marrakech Palmeraie and also for sharing your review with us. We truly appreciate your kind words regarding your recent stay among us and we regret that you have been inconvenienced. However, some members of our staff didn’t meet your expectations. Normally most of feedbacks about staff are positive, but we want to extend our sincerest apologies for any inconvenience we may have caused to you and we ensure you that this doesn’t reflect our usual hight standards. We hope we will get the honour to have you among us in the near future. Best regards

    Dear Valued Guest, First of all, we would like to express our sincerest gratitude that you have chosen Be Live Experience Marrakech Palmeraie and also for sharing your review with us. We truly appreciate your kind words regarding your recen… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    5 de marzo de 2023
  • Abdelilah

    Escrito en 8 de febrero de 2023 · Se alojó en diciembre de 2022

    Comentario auténtico
  • 7.0 Bien
    Isabel

    Escrito en 9 de enero de 2023 · Se alojó en diciembre de 2022

    Comentario auténtico

    la habitación

    la comida, excepto el desayuno que era muy bueno, lo demás no nos gusto demasiado

    Respuesta del alojamiento:

    Dear Isabel, Thank you very much for having selected Be Live Experience Marrakech Palmeraie as your hotel for the recent trip that you undertook to Marrakech. Thank you for the detailed comment that you took the time to share following your stay among us. We are saddened to read that our service hadn’t lived up to your expectations. We care passionately about our guests ’feedbacks and remarks, in order to improve the quality of our service. We certainly hope that we will have the pleasure to welcome you again in the future to witness our improvement. Best regards,

    Dear Isabel, Thank you very much for having selected Be Live Experience Marrakech Palmeraie as your hotel for the recent trip that you undertook to Marrakech. Thank you for the detailed comment that you took the time to share following … Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    10 de enero de 2023
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  • Nuria

    Escrito en 17 de noviembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico

    Es muy bonito y tiene una gran variedad en el buffet. Zakarias el recepcionista es muy agradable.

    En el snack bar, los camareros muy mal, muy antipáticos y les hablas y como si no te escucharán. Nos hicieron sentir muy incómodos, llegamos del aeropuerto sin comer ya que teníamos todo incluido y no tenían de nada en nuestro caso hamburguesa ni nuggets ni patatas y luego veíamos cómo sacaban para otras personas. Tenían ganas de cerrar y quedaba una hora. Servicio pésimo.

    Respuesta del alojamiento:

    Dear Nuria, We would like to express our gratitude for taking the time to share with us your detailed comment following your recent stay at Be Live Experience Marrakech Palmeraie. We are thrilled to know that you appreciated the food as well as our friendly professional front office stuff especially Zakaria who looked after you during your stay among us. We are saddening to hear that some of our services didn’t live up to your expectations, however rest sure that we take our guests remarks seriously in order to offer them the Be Live Experience Marrakech Palmeraie service standards that we pride ourselves on. Thank you once again for choosing us as your hotel destination for your recent trip in Marrakech, looking forward to welcome you back among us to witness our improvement. Warm regards.

    Dear Nuria, We would like to express our gratitude for taking the time to share with us your detailed comment following your recent stay at Be Live Experience Marrakech Palmeraie. We are thrilled to know that you appreciated the food as… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    19 de noviembre de 2022
  • Jesus

    Escrito en 16 de noviembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico

    contrate un servicio de taxi al aeropuerto en el hotel me dijeron 250 dh y cuando llegamos al aeropuerto me dijo el conductor 300dh le pague por empezar a discutir pero no me gusto nada ese detalle. todo lo demás genial

    Respuesta del alojamiento:

    Dear Linzi. Thanks a lot for commenting your stay with us at the Be Live Experience Marrakech Palmeraie. We are delighted to read your comment Thank you very much for your feedback, be sure that your satisfaction is our biggest priority and we are very happy to have reached yours. The entire team would love to welcome you again during your next trip to Marrakech. Regards,

    Dear Linzi. Thanks a lot for commenting your stay with us at the Be Live Experience Marrakech Palmeraie. We are delighted to read your comment Thank you very much for your feedback, be sure that your satisfaction is our biggest priority a… Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    16 de noviembre de 2022
  • Yeye320

    Escrito en 13 de noviembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico

    Todo! Pero si tengo que resaltar algo sería el personal, muy simpáticos todos!

    Nada, todo perfecto

    Respuesta del alojamiento:

    Dear Valued Guest , We are very grateful that you took some time to review your recent stay at the Be Live Experience Palmeraie. We are thrilled to read that you enjoyed the comfort of our hotel , the offered facillities and staff's excellent service. be surethat we are very proud to pass on your kind words to our teams . We are thankful for your support and hope that we may have the pleasure of welcoming you again. Sincerely,

    Dear Valued Guest , We are very grateful that you took some time to review your recent stay at the Be Live Experience Palmeraie. We are thrilled to read that you enjoyed the comfort of our hotel , the offered facillities and staff's … Mostrar más

    Be Live Experience Marrakech Palmeraie - All Inclusive
    13 de noviembre de 2022
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