Very comfortable and the staff very helpful and friendly. The atmosphere is very cozy. It's worth the experience.

Stayed in August 2025

Room 2 claims a "city view", but the window is tiny and looks out on stone and grass. As a result, ventilation in this room was not great. Opening the bathroom window out into inner atrium/courtyard helps.

Overall, very happy. Especially appreciated the location. Although it's on the opposite side of town from the bus station and up the hill from the main tourist thoroughfare, there are benefits. If you are fit and ok climbing a lot of stairs through town, you are rewarded with a neighborhood that feels authentic and lived in by local families. We loved this. At the property, there's a two-level terrace. One where most do breakfast when the weather is nice. Then the upper terrace whose view over the entire city is spectacular. Room 2 bed is firm, but we really liked this and slept well. Well enough to climb Mt. Tissouka during our stay.

Stayed in May 2025

Fully echo all the positive comments regarding Rafik and Mohamed. They were wonderful hosts, always ready to help and willing to go above and beyond. Bedroom on the first floor was spacious and comfortable and the roof terrace a real winner, with outstanding views. For me, the property was superb. Thank you Rafik and Mohamed.

Stayed in May 2025

We loved the panoramic view from the terrace upon. The room was beatiful and clean and the hosts are incredibly nice people. Also, the place is close to the public parking where we left our car. We'll be glad to come back!

Stayed in May 2025

Access is a bit difficult with a lot of stars but thats a small price to pay for being in the old part of the town. Also no view from the room bit nice from the terrace.

Quiet. We had the best sleeping in a 11 night trip to Morocco.

Stayed in May 2025

Breakfast was quite basic. We received the room on the 1st floor, which doesn't have air condition and windows, and is quite small. It also deserves to be better lit.

Hosts are exceptional: very friendly and helpful. Location is very good: not far from parking and in a less crowded part of the Medina.

Stayed in April 2025

Honestly this is one of my best stay I had in my 16 days morroco trip. The location is at the high spot of the city so better come by car. You can also walk up but indeed a lot of stairs. The room is very clean, all facilities are there, if you want a hair-dryer you can borrow, hot water is good enough for shower. Hosts are really nice persons and help with the suitcases. They also fetched us at the parking. Breakfast at the terrace is a huge plus! Probaly the best accommodation here I guess!

Stayed in January 2025

The staff are very nice. He gave clear instructions how to reach the property and came to car park to help us. The room is not big, but clean, cosy, comfortable bed. The bathroom is considered big when compared with other properties we stayed in. The property is very close to city with only a few minutes walk.

Stayed in December 2024

Amazing place!!The owners are super kind and welcoming , location is perfect and breakfast was super. Room is spacious and comfortable and the terrace is a must. Super recommended

Stayed in October 2024

The hard mattress

The view. The staff

Stayed in October 2024

Perfect location at the top of the medina and a 1-minute walk to the car parking above (taxis can stop there too). The view from the terrace for breakfast, with the whole town below you, is priceless. Breakfast itself is delicious and abundant. I stayed in two rooms (had to change) and both were clean, comfortable, reasonably sized and nicely decorated. The hosts offered good tips and were always available -- without being too "present", as it can sometimes happen in small/family-run accommodations. I decided to stay an extra day; this was really a nice place to say! (The beds are comfortable but on the "firm" side; if you like a soft mattress this ain't it. Not necessarily a bad thing, but FYI).

Stayed in September 2024

Great terrace view for breakfast, fantastic location off the main strip and quiet at night, very clean and spacious accommodations.

Stayed in September 2024

Nothing

We came by taxi and it was convenient to walk down. Better ask the manager to meet you as it’s still not an easy to find first time. After that everything is easy going and nothing is to much for Rafik and Mohammed to make your stay perfect! The house and the rooms are beautifully decorated! The terras is a highlight where you can eat breakfast or just chill with the great view down the old town. Rafik and Mohammed are excellent hosts. They helped us with everything and we especially appreciate their help to take our luggage back to taxi spot next day. I wish we booked two nights. It’s a great place to enjoy the blue city. Thank you Casa La Palma

Stayed in September 2024

The low doorways for my 198 cm husband. But if you're not that tall, you should be fine.

The rooftop breakfast, very clean and tidy room, they made our bed everyday. The staff were super nice and courteous. The place is better than the pictures.

Stayed in August 2024

Nothing.The stairs from city center, but this is not part of the property. It’s the amazing city.

The terrace upstairs was amazing. The room cozy and the toilet clean and with a good shower.

Stayed in July 2024

No complaints

An excellent Riad. The staff are very nice. Love it.

Stayed in July 2024

Everything was perfect, Rafik and the guys are the absolute best, they are really friendly and helpful, we spent wonderful time around thanks to them. The view from the hotel is outstanding (you just need to pay the price by climbing to the top of the medina hehe, as the hotel is situated on the top of it, I would not recommend it to people out of shape). We would definitely comeback here sometimes in the future for sure!

Stayed in May 2024

Really friendly and helpful staff. Great location. Excellent view from terrace.

Stayed in May 2024

Not a negative but just a caution: the property sits towards the top of the hill so there will be some steps involved but as long as you don't have physical handicap or challenges, it's not bad at all. The positive of that is you also have a unique terrace view that very few around town do!

Incredible staff. Rafik is an terrific host and an all around wonderful person, you can tell right away. Despite the English language barrier (he speaks Spanish and Arabic), he showed us tremendous hospitality and made lots of recommendations for sightseeing, restaurants, cafes etc. He got laundry done for us when we asked (same day job) and even refused to charge us for it...of course we insisted and paid/tipped, but that was an incredibly heartwarming gesture. The breakfast views on the terrace every morning were great. The whole experience felt more like a homestay rather than a hotel, due to the cozy/homey feel of the place as well as the warm hospitality of Rafik and his colleague. You can approach them with anything and they seem eager to help and accommodate.

Stayed in April 2024

The following are not strictly complaints but observations that might help more fully inform someone. Chefchaouen is built on a hillside and Casa La Palma is near the top so there are lots and lots of steep steps. The location means you cannot go door to door by transport . You have to walk the narrows paths to get to the Casa. If you are fit it is okay, if you’re not the walk back from dinner can take a lot longer than Google Maps suggests. And there are more steps to get to the rooms inside. Also the facilities are homely, don’t expect modern luxury. We loved Casa La Palma but it may not be for everyone.

The room was spacious and clean and the view from the roof top terrace was stunning. The manager, Rafik, and his colleague were incredibly helpful and friendly and they went out of their way to assist.

Stayed in April 2024

Great staff. Helped us with our heaving suitcase all the way from the car park to the property and back up the hill. Excellent service, great location, nice room and decent breakfast.

Stayed in December 2023

Everything was fine. Maybe it could be a little cleaner.

The staff was really helpful and kind, they helped us carrying our luggage, which is not an easy task in Chefchauen :D sooo many steps... the Riad itself is lovely, nice comfy rooms, it was on the bigger side comparing with our other accomodations. They have a nice roof terrace with a nice view. Be avare, at winter it is cold! It was a really good value, highly recommending for everyone.

Stayed in December 2023

The wifi is not very strong, which is quite usual in Morocco. A kettle in the room would be a nice extra, but we could use the kitchen down to heat water for the baby

Cosy, lovely guesthouse! Great staff, thank you! Just 3 minutes walk from the parking and just 5 minutes walk to the centre. Great shower, very hot water and a lot pressure and enough for the 4 if us. Nice breakfast at the rooftop. Air conditioning (in our case for heating) They even gave us a baby bed for free. Very very clean! We would always come again. Thanks!

Stayed in December 2023

Nothing

The decor was authentic. The rooftop view for breakfast was lovely. The hosts were very welcoming and went out of their way to assist us, even coming to meet us at the car park to help us Park and carry our luggage to and from the property. They also completed all the formalities as we arrived very late in the evening.

Stayed in December 2023