Reviews of Casa La Palma
Hay M'tilaa 87, qter Andalousse, 91000 Chefchaouene, Morocco

Loading
Guests also reviewed these properties:
Pacific Grove, United States
Hévíz, Hungary
Seville, Spain
Rheine, Germany
Nenagh, Ireland
Nizhny Novgorod, Russia
Hillsville, United States
Dubai, United Arab Emirates
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery comfortable and the staff very helpful and friendly. The atmosphere is very cozy. It's worth the experience.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewOverall, very happy. Especially appreciated the location. Although it's on the opposite side of town from the bus station and up the hill from the main tourist thoroughfare, there are benefits. If you are fit and ok climbing a lot of stairs through town, you are rewarded with a neighborhood that feels authentic and lived in by local families. We loved this. At the property, there's a two-level terrace. One where most do breakfast when the weather is nice. Then the upper terrace whose view over the entire city is spectacular. Room 2 bed is firm, but we really liked this and slept well. Well enough to climb Mt. Tissouka during our stay.
Room 2 claims a "city view", but the window is tiny and looks out on stone and grass. As a result, ventilation in this room was not great. Opening the bathroom window out into inner atrium/courtyard helps.
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewFully echo all the positive comments regarding Rafik and Mohamed. They were wonderful hosts, always ready to help and willing to go above and beyond. Bedroom on the first floor was spacious and comfortable and the roof terrace a real winner, with outstanding views. For me, the property was superb. Thank you Rafik and Mohamed.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewWe loved the panoramic view from the terrace upon. The room was beatiful and clean and the hosts are incredibly nice people. Also, the place is close to the public parking where we left our car. We'll be glad to come back!
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewQuiet. We had the best sleeping in a 11 night trip to Morocco.
Access is a bit difficult with a lot of stars but thats a small price to pay for being in the old part of the town. Also no view from the room bit nice from the terrace.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewHosts are exceptional: very friendly and helpful. Location is very good: not far from parking and in a less crowded part of the Medina.
Breakfast was quite basic. We received the room on the 1st floor, which doesn't have air condition and windows, and is quite small. It also deserves to be better lit.
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewHonestly this is one of my best stay I had in my 16 days morroco trip. The location is at the high spot of the city so better come by car. You can also walk up but indeed a lot of stairs. The room is very clean, all facilities are there, if you want a hair-dryer you can borrow, hot water is good enough for shower. Hosts are really nice persons and help with the suitcases. They also fetched us at the parking. Breakfast at the terrace is a huge plus! Probaly the best accommodation here I guess!
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewThe staff are very nice. He gave clear instructions how to reach the property and came to car park to help us. The room is not big, but clean, cosy, comfortable bed. The bathroom is considered big when compared with other properties we stayed in. The property is very close to city with only a few minutes walk.
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewAmazing place!!The owners are super kind and welcoming , location is perfect and breakfast was super. Room is spacious and comfortable and the terrace is a must. Super recommended
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 October 2024 · Stayed in October 2024
Verified reviewThe view. The staff
The hard mattress
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewPerfect location at the top of the medina and a 1-minute walk to the car parking above (taxis can stop there too). The view from the terrace for breakfast, with the whole town below you, is priceless. Breakfast itself is delicious and abundant. I stayed in two rooms (had to change) and both were clean, comfortable, reasonably sized and nicely decorated. The hosts offered good tips and were always available -- without being too "present", as it can sometimes happen in small/family-run accommodations. I decided to stay an extra day; this was really a nice place to say! (The beds are comfortable but on the "firm" side; if you like a soft mattress this ain't it. Not necessarily a bad thing, but FYI).
Reviewed: 7 September 2024 · Stayed in September 2024
Verified reviewWe came by taxi and it was convenient to walk down. Better ask the manager to meet you as it’s still not an easy to find first time. After that everything is easy going and nothing is to much for Rafik and Mohammed to make your stay perfect! The house and the rooms are beautifully decorated! The terras is a highlight where you can eat breakfast or just chill with the great view down the old town. Rafik and Mohammed are excellent hosts. They helped us with everything and we especially appreciate their help to take our luggage back to taxi spot next day. I wish we booked two nights. It’s a great place to enjoy the blue city. Thank you Casa La Palma
Nothing
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewThe rooftop breakfast, very clean and tidy room, they made our bed everyday. The staff were super nice and courteous. The place is better than the pictures.
The low doorways for my 198 cm husband. But if you're not that tall, you should be fine.
Reviewed: 8 August 2024 · Stayed in July 2024
Verified reviewReviewed: 31 July 2024 · Stayed in July 2024
Verified reviewThe terrace upstairs was amazing. The room cozy and the toilet clean and with a good shower.
Nothing.The stairs from city center, but this is not part of the property. It’s the amazing city.
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewAn excellent Riad. The staff are very nice. Love it.
No complaints
Reviewed: 4 June 2024 · Stayed in May 2024
Verified reviewEverything was perfect, Rafik and the guys are the absolute best, they are really friendly and helpful, we spent wonderful time around thanks to them. The view from the hotel is outstanding (you just need to pay the price by climbing to the top of the medina hehe, as the hotel is situated on the top of it, I would not recommend it to people out of shape). We would definitely comeback here sometimes in the future for sure!
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewReally friendly and helpful staff. Great location. Excellent view from terrace.