Reviews of Chez Mamouchthka

The location is a little out there but the hotel offers everything you could need. It's a good place to day trip from since it's close to Marrakesh and other places in the Ourika valley. The room was great! As was breakfast. There are two pools on site that were both very nice and clean. They also have a restaurant that offers dinner but make sure to order in advance if you want something vegan.

We had lots of mosquitos in our room on the first night

The staff was amazing and very friendly!! The property was peaceful and a slice of paradise.

The location, the friendlienes and service

I am a wheelchair user , getting around in this beutiful place, was unfortunately difficult.

Beautiful gardens, fabulous waiter who was very attentive to our needs Very quiet

Beds were a little uncomfortable and the breakfast was unvaried

The gardens are very beautiful with plenty of different terraces to sit and relax. The hosts were helpful in making our stay very pleasant.

Absolutely beautiful room in wonderful location. Maybe the most beautiful room we have ever stayed in.

Management. No glasses or water in the room. No hair dryer and no Kleenex.

Visited out of season and there was a good variety of room types, with even the most basic option on offer being perfectly comfortable and with a large bathroom. I was on the sofa-bed and had no trouble sleeping. The surrounding gardens are very well-looked after and picturesque. Breakfast was traditional, Moroccan, filling fare. Although predominantly Francophone, the staff were mostly very friendly and willing to assist with any element of our stay. In particular, the young man on duty at the restaurant from morning times onwards was polite, friendly and attentive. Check-out was fairly simple/fast as we'd found that it was the management preference for us to pay for any extras on the day. The location was good for local markets, mountain views and the many nearby garden/nursery businesses. Although not present personally for our stay, the manager (Saida) had assisted in advance by email; providing hire car firm and other useful information.

We have no complaints but would simply observe that, maybe for guests trying to reduce their carbohydrates intake, it would have been nice for a free exchange of the breakfast bread/cake items for (say) an omelette. And complimentary coffee top-ups would also have been appreciated. However, to be fair, I don't think the serving staff had that kind of discretion and, understandably, would have been following the managerial direction received by them during our stay. Another time I might consider asking about these things in advance of arrival, as I did regarding the car hire info which WAS very usefully supplied.

Very clean, large rooms nice pool

We hadn’t realised it’s another hours drive from Ourika valley. We had expected the staff could organise a tour but they can only book taxis.Food was ok but not great compared to Marrakesh

Wonderful location - just on the outskirts of Ourika. Lovely gardens and pools, with a deck overlooking the outskirts of Ourika. Good restaurant and very helpful staff. A very comfortable stay.

Food was amazing, very friendly staff. They let us use the pool outside of check out time. The place was well kept and clean, with beautiful gardens.

We booked a family suit on bookings.com which stated 1 double bed, and 3 single beds. We ended up in a room with one double bed and a sofa bed. The sofa bed was rock hard, so not very comfortable.

Heaven on earth. Amazing gardens, rooms, food, staff. We really enjoyed our stay and are already thinking about going back at the end of our holidays. Best couscous since we are in Maroc by far! Superbe pool, especially the one for the kids. You must go!

Leaving 😔

Great breakfast!

The hospitality of staff was so great especially mr Imad

Everything was good

A restful stop on our six week trip around Morocco. The pools were great and food was served on our patio. Luxury! Check out the nearby Anima Gardens if you get a chance.

The place was really quiet, green and relaxed... The breakfast was simple but good. The staff was really nice and friendly!

nothing

The staff is nice and the place and garden beautiful. The food also correct. The stay was good but I hope with this constructive critic.

The plum of the bathroom must be checked to avoid bad smell. I think it is known because the windows were totally open when we arrive.

This place is located about 45min drive from Marrakesh, so you either need a car or taxi to get there. It surrounded by beautiful gardens, has 3 pools with plenty of seating area next to them. We had a family room with double bed and extra sleeping spaces on the sofas. Sleeping was comfortable. Breakfast was included in the price and very tasty. There was also the option to order a dinner. The WIFI worked just fine. Our room, bathroom and all communal spaces were very clean and we had cleaner coming every day. If you don't speak local language or French be ready for a challenge :)

Pillows where a a little bit too firm. Many dishes from dinner menu weren't available (might be because of Ramadan?). Smart TV did not want to play Netflix, only YouTube was working.

Staff. Adil was brilliant

Nothing